2. Page 2
What is Communication?
Communication is “the transmission of information
and meaning from one individual or group to
another.”
The crucial element in this definition is meaning.
Communication has as its central objective the
transmission of meaning.
2
3. Page 3
Natures of Communication
Communication is related to human activity
Communication involves two or more parties
Communication could be one-way or maybe two-way
process
Success of communication depends on a proper
understanding of the parties involved
Conversation in organization flows in a variety of
styles
Communication is media or channel based
3
6. Page 6
Models of Communication
Laswell’s (1948) Model of Communication
Shannon and Weaver’s Model of communication
6
Who
(said)
What
In what
channel
With what
effect
To
whom =
Info
source
Encoder Decoder DestinationChannel
Noise Feedback
7. Page 7
Contd.
Schramm’s Model of Communication
7
Message
Feedback
Encoder
Source
Decoder
Encoder
Source
Decoder
Source’s of field
of experience
Receiver’s field of
experience
8. Page 8
Wood’s model of communication
8
Communication
A’s field of
experience
Communication
B’s field of
experience
Time1
Time2
Time3
Noise
Communicator A
Communicator B
Shared field of
experience
Symbolic
interactions
over time
9. Page 9
Principles of Communication
The principles of communication are categorized as
“7Cs” of effective communication.
Clarity
Completeness
Conciseness
Concreteness
Consideration
Correctness
Courtesy
9
10. Page 10
Categorizing Communication
Fields, Tradition or Levels
Intra-personal communication
Inter-personal communication
Group communication
Organizational communication
Public communication
Intercultural communication
Mass and social media communication
10
11. Page 11
Contd.
Context
Non-Mediated
Mediated
Modes
Non-verbal communication
Verbal communication
Audience
Community communication
Consumer communication
Family communication
Public communication
Youth communication
11
12. Page 12
Contd.
Specialty Areas
Business Communication
Development Communication
Health Communication
Management Communication
Popular communication
Professional communication
Science communication
12