KM 27Where is a division between ourKAIZEN is a small change to jobs and KAIZEN? make something better.- I picked up a garbage and put it in a trashcan.- I wiped the windows and made them clean.- I used a mop to clean the gasoline left on the floor.
KM 28A waitress was workingat a restaurant in Tokyo
KM 29KAIZEN is a small changeA small change of a method (approach)Any way to pick up the mop?Any way to store the mop?Any way to carry the mop?
Reward KM 76 For an excellent KAIZEN, a large amount of reward is given (5000 yen, 10000 yen, 50000 yen)
KM 77 Award Payment for Each KAIZEN Suggestion (2008) 0 50 100 150 200 0 18 1-99 24 100-299 110Jpn Yen 300-499 109 500-999 163 1000-2999 83 3000-4999 11 5000+ 10 Average 385 yen Surveyed 528 companies
KM 78 2008Among (527) companies, Employees who suggested at lease one idea Total number of employees 74.4% Implemented suggestions All suggestions 88.7% 1
KM 79 Different styles of change1. Small change --- By individual effort, a better way of proceeding a job is (KAIZEN) considered. (Idea creation)2. Medium change --- By group effort, a better way is proposed by following (Small group predetermined steps (or rule). activities)3. Big change --- By investments in new technology or equipment, dramatic alterations are (Innovation) achieved. 2