+Kalyn Baldwin Professional Portfolio www.linkedin.com/in/kalynbaldwin
+ Career Experience Social Media Experience: 5 years created and maintained social networks for personal brands, companies and organizations specializing in healthcare, higher education and B2B organizations produced in-depth social media strategies, corporate blogs and blog campaigns for small and large businesses launched Cash America and west cost affiliate, SuperPawn into multiple social networks including Facebook, Twitter and YouTube prepared and created all social media strategy, strategic objectives, contests, promotions and external content for all interactive efforts for a public company educated coworkers and field management on the best practices of utilizing social media through monthly classes, online courses and frequent meetings
+ Internal Work Writing Samples Please see full-length examples attached
+ Client Work GCG Clientele: Pharmaceutical companies, dermatology, sun-screen and skincare, electronic transportation, microbrewery, local restaurants, etc. Type of Work: Corporate social media positioning and strategy including tactics, marketing campaigns and monitoring Example Below: strategy development of a potential client social media campaign These six categories were tailored to individual clients based on their needs and business goalsFundamentals Online Identity Information Experience Advice sharing Sales sharing sharing promotionLurking/Listening Blog Media relations Video diaries Health and beauty FacebookRadian6 Facebook Fan Advertising Before/After tips notificationsCrisis Plan Page Newsletter signup photos Expert Vacation MySpace Profile Find a doc Friend invite relationship/partne sweepstakes Twitter account Philanthropic Share button rships Seasonal YouTube channel Advocacy promotions Vimeo account Smartphone Flickr account calendar Website promotion Smartphone app Web team promotions branding
+ Campaign Results Category May June TotalSuperPawn SuperHeroes 1,337 5,065 Tab Visits 6,402 Submissions 7 3 10 Qualified Entries 6 3 9 Winners 0 3 3 Likes 208 374 582People Talking About This 356 795 1,151
+ Writing Sample A Gem of Advice from K.D. Paine I recently attended a seminar hosted by The Balcom Agency on behalf of the Fort Worth PRSA Chapter. This was not your average event however, as K.D. Paine, the social media and public relations measurement guru herself, was the keynote speaker. A true treat for a social media “techy” like myself, the experience was wonderful, beneficial and quite insightful. I have studied K.D.’s work for almost a year now, and to hear her measurement wisdom in real life was somewhat surreal. As a community manager, completely immersing myself in the day-to-day of all that is the social media, is just part of the job description. But to remove myself as the “seller” and to become the “potential buyer” takes a bit more work when constructing strategies and tactics to better help clients communicate their messages. These were the challenges I faced as I entered into the K.D. Paine seminar that day, and I have a hunch, K.D. knew I wasn’t the only one in the room facing this dilemma. K.D. shared her expertise in many topics of social media and measurement including new school metrics, making goals in social media, types of social media conversations, how to create the perfect measurement program and so much more. There was one topic in particular that truly stuck out amongst her other insightful advice. It was about creating a better, stronger brand and about meeting the goals and expectations your organization has put in place. K.D. advised everyone at the seminar to do something simple to improve their business: think of a company similar to yours; one that you are impressed with and seems to hit the nail on the head, every time. Now take that company and make it your benchmark. Then, the kicker: Take your benchmark and become better than them. It seems so simple. In our daily lives, we admire those who do what we want to do and do it well. In business, we do the same. When we can put envy aside, become humble and begin to recognize this company as our benchmark we can then do it better. Simple, understated, the best goal you’ll ever set. By setting a benchmark, you are able to determine best practices, how customers perceive the brand and how to translate it into your own company. Needless to say, this gem of advice was not the only thing I learned from K.D. Paine that day. But I can guarantee you it’s something I won’t forget.
+ Writing Sample Super News! We have big news from our SuperPawn stores in Nevada and Arizona – today we launched our new Facebook page, Twitter account and YouTube channel! SuperPawn has been part of the Cash America family since 2004, operates 55 locations primarily in Nevada and Arizona and is one of the premiere pawnshop chains in the western United States. We are very involved in community service, and regularly support literacy programs, local schools and other charitable organizations. To celebrate our exciting social media launches, we are hosting a SuperPawn Challenge contest on Facebook starting today. Snap a photo of yourself with any one item in our SuperPawn stores and you could win it. Three grand prize contest winners will win his or her wish list item, or a like item (up to $3,000 in value). So how do you enter this contest? So glad you asked! It couldn’t be easier. A few simple steps are listed below. Like the SuperPawn Facebook page. Visit any SuperPawn location. Choose one wish list item of your choice among the SuperPawn merchandise (up to $3,000 in value), and have a customer service representative take a picture of you with the item. Upload your photo to our new Facebook page and tell SuperPawn fans why you should win. Ask your Facebook friends to go to the SuperPawn Facebook page and vote for your photo. The top three entries with the most public votes will win his or her wish list item, or a like item! Don’t forget to read the Official Contest Rules on our Facebook page. There is no purchase necessary to enter or win! It’s that easy. Just picture yourself winning one of your favorite things, and in a few easy steps, it could be yours. Visit your local SuperPawn store soon – the contest ends on January 31. Good luck to everyone who enters. Don’t forget to follow SuperPawn on Twitter and check out our YouTube channel, too!
+ Writing Sample SuperPawn Superheroes to the Rescue! Do you know someone who is a “SuperHero” in their own right? Someone who gives back to the community and volunteers his or her time to help organizations? SuperPawn wants to recognize these special people! Starting today, we’re launching a Facebook contest for residents in Arizona and Nevada called the SuperPawn SuperHeroes Contest. Nominees must be involved in community service and align with the SuperPawn mission statement: “We proudly support local nonprofit organizations dedicated to lifting lives and strengthening our community.” The contest will run through July 1st, with three grand prize winners chosen. SuperPawn will ask the winning contestants to choose a charity that supports our five areas of charitable giving, which include: the military, families in need, financial literacy education, natural disaster relief and public safety initiatives. The charity must also be in good standing as a 501(c)(3) with the IRS. Each grand prize winner’s charity of choice will receive a $1,000 donation from SuperPawn. The winner will present the check at a special SuperPawn luncheon that will include representatives from the nonprofit organization and members of the SuperPawn leadership team. The SuperHeroes will also receive a recognition plaque and a $250 Visa® gift card. Additionally, the person who nominated the winner will receive a $100 Visa® gift card. You can find out more information about the SuperPawn SuperHeroes contest by visiting the SuperPawn Facebook page, or just click on the rules for more details.
+ Thank You This portfolio is also available on SlideShare: http://www.slideshare.net/kalynbaldwin/social-media-portfolio Kalyn Baldwin firstname.lastname@example.org 402.699.6020