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Re-Aligning Digital
for the responsive
and participatory museum
Kajsa Hartig, Keynote, CIMUSET/ICOM
Milano, Italy, July 5,...
Photo: Mats Landin, Nordic museum.
The Nordic Museum
Nordiska museet
Photo: Christopher Brown, Flickr, CC-BY
COOPER HEWITT
BUZZWORDS
Storytelling
Audience engagement
Co-creation
Participation
…
Photo: Georgie Pauwels, Flickr, CC-BY
The visitor at the center
of the museum
experience
1. Audience insight
2. Project methods
3. Digital collections – our
perhaps most valuable digital
assets?
4. Omni-cannel e...
Image by www.estimote.com
Audience insight
DMA Friends – Dallas Museum of Art
From silos to…
Project methods
Museum
experience
Waterfall?
Agile?
Lean?
Scrum?
Content
PhD Thesis Tweet
Digital collections
NEW YORK PUBLIC LIBRARY
CLEVELAND
MUSEUM OF ART
The participatory,
immersive,
multisensory, omni-
channel museum
experience
”Part game, part show, part spy thriller,
part big band concert, part night out”
Participation
The museum:
• Creates multi-directional
content experiences.
• Serves as a “platform” that
connects different users
who ac...
The museum:
• Designs experiences that
invite ongoing audience
participation sustainably
• Offer every visitor a
legitimat...
Participatory space in the museum
http://www.rmg.co.uk/see-do/we-recommend/attractions/rethink
From digital…
…to post-digital
Some challenges:
1. Digital transformation on the agenda
at the management level
2. Merge digital with existing museum
pra...
Thank you!
Kajsa Hartig
New Media Department
Nordiska museet / Nordic museum
@kajsahartig
KEYNOTE: Re-aligning digital for the responsive and participatory museum
KEYNOTE: Re-aligning digital for the responsive and participatory museum
KEYNOTE: Re-aligning digital for the responsive and participatory museum
KEYNOTE: Re-aligning digital for the responsive and participatory museum
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KEYNOTE: Re-aligning digital for the responsive and participatory museum

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Keynote at the CIMUSET Conference/ICOM General conference, Milano 2016.

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KEYNOTE: Re-aligning digital for the responsive and participatory museum

  1. 1. Re-Aligning Digital for the responsive and participatory museum Kajsa Hartig, Keynote, CIMUSET/ICOM Milano, Italy, July 5, 2016
  2. 2. Photo: Mats Landin, Nordic museum. The Nordic Museum Nordiska museet
  3. 3. Photo: Christopher Brown, Flickr, CC-BY
  4. 4. COOPER HEWITT
  5. 5. BUZZWORDS Storytelling Audience engagement Co-creation Participation …
  6. 6. Photo: Georgie Pauwels, Flickr, CC-BY The visitor at the center of the museum experience
  7. 7. 1. Audience insight 2. Project methods 3. Digital collections – our perhaps most valuable digital assets? 4. Omni-cannel experiences 5. Defining participation
  8. 8. Image by www.estimote.com Audience insight
  9. 9. DMA Friends – Dallas Museum of Art
  10. 10. From silos to… Project methods
  11. 11. Museum experience
  12. 12. Waterfall? Agile? Lean? Scrum?
  13. 13. Content
  14. 14. PhD Thesis Tweet
  15. 15. Digital collections
  16. 16. NEW YORK PUBLIC LIBRARY
  17. 17. CLEVELAND MUSEUM OF ART
  18. 18. The participatory, immersive, multisensory, omni- channel museum experience
  19. 19. ”Part game, part show, part spy thriller, part big band concert, part night out”
  20. 20. Participation
  21. 21. The museum: • Creates multi-directional content experiences. • Serves as a “platform” that connects different users who act as content creators, distributors, consumers, critics, and collaborators
  22. 22. The museum: • Designs experiences that invite ongoing audience participation sustainably • Offer every visitor a legitimate way to contribute to the institution, share things of interest, connect with other people, and feel like an engaged and respected participant.
  23. 23. Participatory space in the museum http://www.rmg.co.uk/see-do/we-recommend/attractions/rethink
  24. 24. From digital… …to post-digital
  25. 25. Some challenges: 1. Digital transformation on the agenda at the management level 2. Merge digital with existing museum practices 3. Prioritizing new work practices 4. Mapping the transformation (what is the next step?)
  26. 26. Thank you! Kajsa Hartig New Media Department Nordiska museet / Nordic museum @kajsahartig

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