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Human Resource Management


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Scientific Management /F.W.Taylor

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Human Resource Management

  1. 1. McDonald’S TAYLORISM
  2. 2. • Introduction  McDonald’s is the world's leading food service retailer with more than 30,000 restaurants in 119 countries serving 47 million customers each day. It is one of the world's most well-known and valuable brands and holds a leading share in the globally branded quick service restaurant segment of the informal eating-out market in virtually every country in which they do business.
  3. 3. McDonald’s India • McDonald’s opened its doors in India in October 1996. They have restaurants in Mumbai, Delhi, Pune, Ahmedabad, Vadodara, Ludhiana, Jaipur, Noida Faridabad, Doraha, Manesar and Gurgaon. • McDonald’s in India is a 50-50 joint venture partnership between McDonald’s Corporation [USA] and two Indian businessmen. Amit Jatia’s company Hardcastle Restaurants Pvt. Ltd. owns and operates McDonald’s restaurants in Western India
  4. 4. Frederick Winslow Taylor (1856-1915) The core ideas of scientific management were developed by Taylor in the 1880s and 1890s, and were first published in his monographs A Piece Rate System(1895), Shop Management (1903) The Principles of Scientific Management (1911)
  5. 5. F. W. Taylor state that  Environment lacked work standards, bred inefficient workers and jobs were allocated to people without matching the job to the worker’s skill and ability.
  6. 6. Scientific Selection, Training & Development of Workers
  7. 7. Division of Responsibility. Mental Revolution. Maximum Prosperity for Employer & Employees.
  8. 8. Taylor's impact  Taylor's impact has been so great because he developed a concept of  work design,  work-measurement,  production control and other functions, that completely changed the nature of industry.
  9. 9. Advantages of Scientific Management  Enhanced teamwork – cooperation between managers and workers  Management based on observation and experiment for context-specific solutions  Better planning and decision-making  Improved democracy in workplace  Improved physical working conditions for employees.  Increased opportunities for workers to acquire scientific training
  10. 10. Disadvantages of Scientific Management  Suitable for small organizations only; unsuitable in big firms  Managerial decisions may involve strictness and stress for managers due to need for complete control over the work place  Influences feelings of pressure among workers  May de-motivate workers
  11. 11. thank you