NAME ;- KAJAL T. KAILA
BRANCH :- EC – A
YEARS :- 2016-17
SEMESTER :- 1
ENROLLMENT NO. :- 160210111053
Active listening :- active listening is the
when the listener is fully engaged and reacts
to the ideas presented by the speaker.
Passive listening :- in passive listening,
the listener does not react to the ideas of the
speaker but merely listen.
Active listening is a two-way communication.
Passive listening is a one way communication.
The difference between passive and active
listening is that an active listener engages
with the speaker while a passive listener
simply receives the message without giving
any external indications. active listening has
been shown to be more effective for retaining
information, and also makes a speaker feel
Passive listening is diagnostic
and monitoring exercise, an
Are people talking?
What are they saying?
Where are they saying it?
Active listening includes that
constant monitoring but also
includes response and
Reaction of the listener :
In active listening, the listener reacts
using nonverbal cues, comments, and
In passive listening, the listener does not
Other activities involved:
In active listening, the listener analyzes,
evaluates, and summarizes.
In passive listening, the listener merely