Buildwave BCLM/Violog Overview

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Improve Your Business by Viewing and Understanding the Hidden Information Locked in Your Systems

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Buildwave BCLM/Violog Overview

  1. 2. A Service and Product The Business Centric Log Management is a methodology that identifies events critical to the systems based on the business Violog is the software tool for viewing, analyzing, and monitoring those events Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
  2. 3. BCLM/Violog Platform Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
  3. 4. Value Proposition <ul><li>View the Health of the System </li></ul><ul><li>Align IT with Business Goals and Strategies </li></ul><ul><li>Boost Efficiencies </li></ul><ul><li>Enhance Customer Service </li></ul><ul><li>Improve Communication </li></ul><ul><li>Make Better Decisions </li></ul>Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
  4. 5. BCLM/Violog Platform <ul><li>Violog gives the Executives the tools to: </li></ul><ul><ul><li>View the health of the systems </li></ul></ul><ul><ul><li>Enforce accountability of systems and operations based on quantifiable results </li></ul></ul><ul><ul><li>Manage & track IT metrics based on the business </li></ul></ul><ul><ul><li>Gain knowledge from historical visibility </li></ul></ul><ul><ul><li>Design and monitor service level agreements </li></ul></ul><ul><ul><li>Develop detailed business continuity plans </li></ul></ul><ul><ul><li>Gain insight to disaster recovery procedures </li></ul></ul>Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
  5. 6. BCLM/Violog Platform <ul><li>Violog gives the Support Manager the tools to: </li></ul><ul><ul><li>Increase cost effectiveness </li></ul></ul><ul><ul><li>Enhance customer service </li></ul></ul><ul><ul><li>Improve reporting to the executives </li></ul></ul><ul><ul><li>Maintain the health the systems </li></ul></ul><ul><ul><li>Make better decisions </li></ul></ul><ul><ul><li>Gain insight of systems as related to the business </li></ul></ul><ul><ul><li>Monitor downtimes </li></ul></ul><ul><ul><li>Receive alerts when systems begin to degrade </li></ul></ul>Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
  6. 7. BCLM/Violog Platform <ul><li>Violog gives the 1 st Level Support the tools to: </li></ul><ul><ul><li>View and monitor the systems </li></ul></ul><ul><ul><li>Become proactive instead of reactive </li></ul></ul><ul><ul><li>Look for deficiencies continuously </li></ul></ul><ul><ul><li>Trouble shoot more efficiently and effectively </li></ul></ul><ul><ul><li>Respond to questions faster </li></ul></ul><ul><ul><li>Reduce possible downtimes and system degradation </li></ul></ul>Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
  7. 8. BCLM/Violog Platform <ul><li>Violog gives the Developers the tools to: </li></ul><ul><ul><li>Perform deeper diagnostics </li></ul></ul><ul><ul><li>Improve root causes analysis </li></ul></ul><ul><ul><li>Conduct what-if-scenarios </li></ul></ul><ul><ul><li>Determine the impact of system rollouts </li></ul></ul><ul><ul><li>Make events clearer based on the business’ needs </li></ul></ul><ul><ul><li>Measure the performance of the systems </li></ul></ul><ul><ul><li>Integrate business data into event context </li></ul></ul>Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
  8. 9. Understanding your Systems and Business Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
  9. 10. Benefit to the Company Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
  10. 11. Conclusion Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.
  11. 12. Contact Information Copyright © 2008, Buildwave Technologies, Inc. All rights reserved.

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