UTEP Library Online Catalog Focus Group

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UTEP Library Online Catalog Focus Group

  1. 1. UTEP Library Focus Group: Nugget vs. EncoreAn analysis of user opinions regarding our classic OPAC compared to the discovery platform, Encore
  2. 2. I.DemographicsOf 84 total respondents from 7 academic departments
  3. 3. CollegesRespondents were asked: “What is your college?” Science Business 15% Administration School of 15% Nursing 8% Education 5% Engineering 21% Liberal Arts Health 32% Sciences 4%
  4. 4. Respondent Classifications Staff Faculty Graduate 4% 1% Students 6% Undergraduat e Students 89%
  5. 5. Usage TrendsUsers were asked: “How often do you use the library catalog per semester?” Never 10 or more 11% uses per semester 20% 5-10 uses per semester 1-5 uses per 18% semester 51%
  6. 6. User Comfort LevelsUsers were asked: “What is your level of comfort with the Library Catalog? Would you say that youare a...” 40 35 30 25 20 15 10 5 0 Beginner Intermediate User Advanced User Power User
  7. 7. II.Survey Results84 participants surveyed
  8. 8. Considering the exercises you justcompleted, which search tool did you preferusing? Nugget 39% Encore 61%
  9. 9. Rankings: based on subjective userperceptions EfficiencyAccuracy of Search Results Features Encore Nugget Layout & Appearance Ease of Use 1 2 3 4 5
  10. 10. Selected User Comments “The whole layout of Encore “If Nuggets „Search by Category‟ panel is a lot easier and much were added to Encores layout, I would simpler.” prefer to use Encore.” “I thought Encore“I will probably use Nugget because “Both were was the bestthat is what I got used to using most pretty easy to search engine and of the time, but Encore is nice and I use.” faster than liked its layout.” Nugget” “I like how encore further “Encore was faster because it had the segments your search to the left.options viewable and in Nugget I had to Similar to search engines on use time to search them.” Ebay and amazon.com.” “There are “Nugget is more “Now that Ive used Encore, I think I some prepared to give find it slightly easier to use and sort accessibility me what I with the options given vs. the options need/want in myrelated issues that are provided for Nugget.” research.” with Encore.”

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