Making it Work...Taking the Frustration Out of Course Reserves


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A presentation describing the course reserves system and the reserves request process for UNCP faculty. It has been given several times as part of the UNCP Teaching and Learning Center faculty development series.

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  • Different types of possible reserve files System management - manages reserve requests, access to reserve listings and digital documents, scanning, and copyright processing
  • Blackboard = instructor responsible for copyright permissions and Fair Use determinations Reserves = Library responsible for copyright Briefly point out copyright policy, but ask that those with copyright questions attend copyright presentation next week. Highlight just those points of copyright that are related to reserves – Fair Use, single vs. multiple copies, re-use of material, bibliographic information required
  • Demonstrate in Ares
  • Demonstrate in Ares
  • Demonstrate in Ares
  • Document Delivery – if an item is needed for reserve but is not needed for the permanent library collection or cannot be purchased in a timely fashion Acquisitions – if an item is needed for reserve and should be added to the library collection – may require shipping time and will be charged to the department’s library budget in most cases – doesn’t have to be books
  • Assessment and feedback are integral to providing any kind of service and doing so well. Statistics reported for accreditation, as well as additional statistics, help us make value-added decisions about reserves services.
  • Making it Work...Taking the Frustration Out of Course Reserves

    1. 1. Making It Work… Taking the Frustration Out of Course Reserves June L. Power, MLIS Access Services/ Reference Librarian
    2. 2. Aren’t Reserves just closed stacks? <ul><li>Reserves are more than just books and articles </li></ul><ul><li>Electronic management system and reserves processing </li></ul>
    3. 3. Why bother with reserves at all? <ul><li>Copyright responsibility !!! </li></ul><ul><li>Mary Livermore Library Reserves Copyright Policy </li></ul><ul><li>Image from </li></ul><ul><li>filesharing/filesharing.jpg </li></ul>
    4. 4. What about BlackBoard? <ul><li>Ares + Blackboard = </li></ul>HARMONY Image from
    5. 5. Why switch systems? <ul><li>Request management added </li></ul><ul><li>Cloning classes </li></ul><ul><li>Faculty control over reserves improved </li></ul><ul><li>Student access easier </li></ul><ul><li>System provides better communication between library departments </li></ul><ul><li>Better statistics </li></ul>
    6. 6. What are the benefits to faculty of request management? <ul><li>Improved tracking of submitted requests </li></ul><ul><li>Improved communication with faculty regarding reserve requests </li></ul><ul><li>Ability for multiple staff persons to work on requests </li></ul><ul><li>No lost paperwork! </li></ul>
    7. 7. Increased Faculty Control of Reserves <ul><li>Control visibility dates of reserve materials </li></ul><ul><li>Submit reserve items for upcoming semesters in advance </li></ul><ul><li>See which reserve items students have accessed and by how many students </li></ul><ul><li>Delegate reserve submissions to proxy users </li></ul><ul><li>Student view </li></ul>
    8. 8. Cloning Classes <ul><li>All items or selected items </li></ul><ul><li>No more filling out reserve forms for the same material semester after semester! </li></ul>
    9. 9. Student Access <ul><li>Students control own access </li></ul><ul><li>Students access all classes from one main menu </li></ul><ul><li>Hot links </li></ul>
    10. 10. What do other library departments have to do with it? <ul><li>Document Delivery – short-term solution </li></ul><ul><li>Acquisitions/Collection Development – long-term solution </li></ul>
    11. 11. Course Reserve Statistics? <ul><li>To improve library services </li></ul><ul><li>For accreditation – e.g. upcoming SACS </li></ul><ul><li>Image from </li></ul>
    12. 12. Questions? <ul><li>Q&A - What do you still want to know about library course reserves? </li></ul><ul><li>Send questions anytime to [email_address] or call ext. 6516. </li></ul>
    13. 13. Need more copyright information? <ul><li>If you have any lingering copyright questions, please attend the March 31 st copyright presentation sponsored by the Teaching and Learning Center. </li></ul>
    14. 14. Thank you! <ul><li>You can reach me at: </li></ul><ul><li>[email_address] or </li></ul><ul><li>910.521.6369 </li></ul>Have a nice day!!! Image from images/2007/11/16/oneinami_3.jpg