Trust in networks


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Trust in networks

  1. 1. Trust in Networks February 1, 2011
  2. 2. Why is trust so important in your network? <ul><li>Based on your experience, what role does trust play in increasing the impact of your work? </li></ul><ul><li>As you think about a previous project or effort, what specific outcomes can you point to where a high degree of trust between partners made a difference? </li></ul><ul><li>In what ways can an absence of trust inhibit the success of a collaborative effort? How does this specifically manifest? </li></ul>
  3. 3. Trust Assessment
  4. 4. Building Trust Means Implementing A System
  5. 5. Need network level AND individual level trust building
  6. 6. Behaviors/Values That Lead to Trust <ul><li>Give the Individual Trust Assessment. </li></ul><ul><li>In which behaviors am I strongest? </li></ul><ul><li>How can I strengthen these positive features? </li></ul><ul><li>Which do I most need to work on? </li></ul>
  7. 7. Reciprocity…. <ul><li>You help : Is there a situation in the next week where you could give assistance? </li></ul><ul><li>You ask someone to help: Is there a similar situation in the next week where you can ask someone else to help another person? </li></ul>
  8. 8. Modeling Appreciation <ul><li>I really appreciate… </li></ul><ul><li>It was so thoughtful of you to… </li></ul><ul><li>It means a lot to me that you… </li></ul><ul><li>It really made a difference to me that you… </li></ul><ul><li>I noticed that you took the time to…. </li></ul><ul><li>In what ways does consistent use of the above phrases among network partners heighten trust? </li></ul><ul><li>Where and how can you (or do you already) employ these types of remarks to increase trust? </li></ul>
  9. 9. Acceptance…. <ul><li>People share: </li></ul><ul><ul><li>what are my strengths and gifts? What do I like to do? What am I good at? </li></ul></ul><ul><ul><li>What are my challenges? What is hard for me? </li></ul></ul><ul><ul><li>What do I need help with? Reminders about? </li></ul></ul><ul><ul><li>Handbook Chapter 5 </li></ul></ul>
  10. 10. Network Weavers frame… <ul><li>When we’re open and transparent with each other, it helps us build trust. </li></ul>It’s really important to think carefully before you make a commitment to do something, because your coming through is key to building trust. . Reciprocity Honesty Appreciation Acceptance Reliability Openness
  11. 11. What does a Network Weaver do to build relationships? NW Handbook Chapter 5
  12. 12. Coach bad habits…
  13. 13. Working through conflict is easy…
  14. 14. Accountability Through Transparency <ul><li>Are agendas, notes and discussions for all meetings available to everyone in the network? </li></ul><ul><li>Can everyone see what people have committed to doing and see if they have done that? </li></ul><ul><li>Do people have the skills and commitment to bring up issues gently but firmly? </li></ul><ul><li>Is there an intentional practice of communications to keep people aware that additional information is being added to the site (e.g. a quick email to let folks know something has been updated)? </li></ul>
  15. 15. What might your next steps be?
  16. 16. Reflection <ul><li>What did I learn today? </li></ul><ul><li>What insight did I get about my network? About myself? </li></ul>