Qa & You

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How do QA and developers work together in a manner that is not combative, and delivers the highest quality product. I will explore this topic, and provide examples of how to best integrate the two teams together. While this is presented primarily from an Agile approach, I will also cover concepts that are generic to any sort of development environment. The goal is to develop a better working relationship between dev and QA teams within the software development industry.

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Qa & You

  1. 1. QA & You
  2. 2. Agenda • Introduction • What are some of the challenges we are facing • How did we solve these challenges • Q & A / Feedback
  3. 3. Introduction • My Name: Jon Robinson (@jumpmancol) • What I Do: QA Lead for Scripps WCM Platform • My Background: Started as a consultant, and have worked for both Fortune 500 companies as well as small startups. Wide range of industry experience; Banking, Financial Services, Insurance, Retail, Media
  4. 4. Project Overview • Project has roughly ~60 people involved on a daily basis • ~40 are directly related to development or QA • ~20 are Project/Program level • Mass CHAOS!!!!!!!
  5. 5. Developer Challenges • Very, very aggressive pace • QA team is a separate unit • Developers often work in isolation • Need precise steps to recreate issues that QA finds
  6. 6. QA Challenges • Developers do not typically develop with QA in mind • Dev teams have a tendency to say “Well it works on my system” • A lot of valuable testing time is taken up in writing up the steps the dev teams need to recreate
  7. 7. Leads Challenges • The back and forth nature of issues bouncing between teams is a giant time suck • A whole lot of “Hurry up and wait” happening • Accurately determining the readiness of a feature can be difficult
  8. 8. The Squad Approach • A team of 2-3 people • Typically 2 developers, and 1 QA • Work in a pair programming approach • No longer separate Dev & QA designations, but rather a single Delivery team • Much more SCRUM-like • Each Squad is part of a Team • Teams have a daily standup
  9. 9. Test Management • Issues are tracked in JIRA • Classified as Features, Change Requests, Bugs, & Tasks • Acceptance Criteria/Test Cases written against Features & Change Requests • AC must be reviewed and signed off on by Product owners • Written before development begins
  10. 10. Issue Management • Daily review of all issues that are blocked • Daily review of all issues that are missing AC • Weekly reports run showing Story Point & Issue Count increase/decrease • Weekly reports showing burndown
  11. 11. Success Criteria • Developer Challenges • QA is now embedded within the Delivery team • AC has been written ahead of time, and the entire Delivery team works off of the same set • QA Challenges • Dev team has to keep QA in mind as they are now part of the Delivery team • Everyone works in a shared environment • No time is wasted trying to re-document steps to reproduce an issue • Leads Challenges • No more back and forth between teams • Features flow through at consistent rate • Feature is deemed ready once the entire Delivery team has signed off
  12. 12. Q & A / Feedback
  13. 13. In Closing • Jon Robinson (@jumpmancol) • http://about.me/jumpmancol Yes, I am a HUGE Cubs fan

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