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Trust In Dispersed Teams, Lean Agile Brighton, Oct 2019

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How can you build greater trust in your team when you don't all work in the same place? #CleanLanguage can help. In this presentation we explained how - and why

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Trust In Dispersed Teams, Lean Agile Brighton, Oct 2019

  1. 1. For you, building trust in remote teams is like… what? Building Trust In Distributed Teams Judy Rees and Steve McCann #RemoteTrust
  2. 2. How do you know when you have (or don’t have) trust in your remote teams? Discuss in pairs/threes
  3. 3. 3 Ways To Build Trust In Remote Teams 1. Have conversations in which everyone can be seen and heard. Video on! 2. Ask well-directed questions 3. Really listen to the answers
  4. 4. 1. Have conversations in which everyone is seen and heard Video on! Avoid hybrid meetings if possible
  5. 5. 2. Ask well-directed questions
  6. 6. 4 Dislocations In Remote Teams 1. Time 2. Space 3. Culture 4. Embodiment
  7. 7. Known Unknown Partially-known
  8. 8. For you, building trust in remote teams is like… what? No right or wrong answers!
  9. 9. Deeper Questions (based on Clean Language) • For you, building trust in remote teams is like… what? • Starter question only • What kind of X? • Is there anything else about X? • “X” represents one or more of the other person’s words • Ask the questions in any order, about any of their words, as many times as you like • Aim to add no other words • Keep going until it’s time to swap over
  10. 10. What difference do these questions make? To the answerer? To the asker?
  11. 11. Known Unknown Partially-known
  12. 12. How can you know where the grey is? Listen!
  13. 13. 3. Pay attention to the answers
  14. 14. Listen
  15. 15. Be distracted
  16. 16. Listen
  17. 17. “The quality of your attention can determine the quality of another person’s thought” Nancy Kline
  18. 18. Collaborative Influence Cycle
  19. 19. Learn more at: reesmccann.com Twitter @judyrees @mccannstevej Article series: bit.ly/InfoQRemoteMeetings
  20. 20. What’s one tip you’ll give to someone else from this event? #RemoteTrust

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