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Clean Language For Agile Practitioners


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Clean Language is a precision inquiry process which helps people find clarity, fast, in a way that strengthens relationships, encourages transparent communication and enhances results in complex environments, including in distributed teams.

Forward-thinking Agile Practitioners around the world have realised that David Grove’s Clean Language can be very useful to support what they do. It provides a simple framework for guiding people’s attention with questions, while effectively preventing you from getting drawn into their confusion.

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Clean Language For Agile Practitioners

  1. 1. © JUDY REES 2017 Clean Language For Agile Practitioners
  2. 2. RESULTS • "A huge part of our job is about communication, collaboration and creating trust and safety. However what I typically see is huge amounts of expectation, assumption and judgment. • “Clean Language takes that away and replaces it with curiosity. That's when change can finally happen." Irene Kuhn, Agile Coach, Germany © JUDY REES 2017
  3. 3. BOOSTING TEAMS • Fast-track learning for Agile practitioners • Some coaching and facilitation experience is needed • Suitable for Agile coaches, scrum masters, product owners etc • Supplements existing skills, tools and ceremonies • Learners can share with teams immediately for maximum benefit © JUDY REES 2017
  4. 4. LEARNING • Harvest knowledge with greater clarity, depth and context • Uncover information, ideas and needs people don’t realise that they have • Improve your listening, focus and presence so that people feel more understood by you • Develop stronger relationships, including across traditionally-challenging boundaries • Grow more effective feedback habits to make learning and development inevitable • Concentrate attention on what really matters, making communication more efficient © JUDY REES 2017
  5. 5. ENGAGING PEOPLE • People aren’t brains in jars! Effective thinking and communication involves the head, heart and gut • Our process is designed to get participants fully engaged from the start • We ensure everyone knows what’s in it for them to contribute, and plays an active part in co-creating results • The planned programme is designed to flex in response to the needs of the group © JUDY REES 2017
  6. 6. THE METAPHOR EFFECT • Our underpinning framework, Clean Language, uses metaphor – the atom of thought – to spark powerful conversations • A deceptively simple ice-breaker provides the raw material for profound exploration of team dynamics and for context-specific communication skills development • We ask: “When you are working at your best, you are like… what?” • Participants discover their similarities and differences, and find ways to support each others’ unique working styles © JUDY REES 2017
  7. 7. TYPICAL PROCESS • Six 90-minute weekly video sessions • Three to 12 people per group • Everyone needs their own device with a webcam and headset, plus a quiet place to call from • Working online helps distributed teams to master online communication • Time between sessions helps to embed learning in practical reality • Also available as a two-day in-person workshop for up to 20 participants © JUDY REES 2017
  8. 8. SIX 90-MINUTE SESSIONS 1. Sparking curiosity: Working at your best 2. Hidden depths: beyond the hall of mirrors 3. Feedback without fireworks 4. Contempt, conflict and connection 5. Ideas and innovation in meetings 6. Clean keys to inevitable learning © JUDY REES 2017
  9. 9. 90-MINUTE SESSION DETAILS 1. Sparking curiosity: Working at your best • Discovering new aspects of your colleagues’ style through metaphor 2. Hidden depths: beyond the hall of mirrors • How to direct attention to respectfully and safely find out what’s really going on, by using effective listening and precision questions 3. Feedback without fireworks • Learn and practice a process which makes giving and receiving feedback truly “non-violent”, so that everyone gets it © JUDY REES 2017
  10. 10. 90-MINUTE SESSION DETAILS 4. Contempt, conflict and connection • Understand the root causes of misunderstandings, mistakes and disputes, so that new ways forward can be found. Safely enable greater transparency within the team 5. Ideas and innovation in meetings • Discover the shape of your most successful creative, collaborative meetings, and learn how best to generate that (online or in-person) 6. Clean keys to inevitable learning • Incorporating Clean communication principles into the team’s everyday work © JUDY REES 2017
  11. 11. RESULTS © JUDY REES 2017
  12. 12. BACKGROUND READING • Your Clean Language Questions Answered by Judy Rees • Clean Language: Revealing Metaphors and Opening Minds by Wendy Sullivan and Judy Rees • From Contempt To Curiosity by Caitlin Walker © JUDY REES 2017
  13. 13. TAKE ACTION • To book an exploratory call, contact Judy Rees • • +447979 495509 © JUDY REES 2017