ELEARNING MENTOR PROGRAM Presented by  Stephanie Delaney, JD, PhD
A Little about Cascadia <ul><li>2300 FTE </li></ul><ul><li>20% online/hybrid </li></ul><ul><li>Steady growth </li></ul><ul...
The Problem- Challenged Students <ul><li>Unaware </li></ul><ul><li>Unwilling </li></ul><ul><li>Under-prepared </li></ul>
What we know <ul><li>First 2 weeks of quarter the hardest </li></ul><ul><li>Orientations help </li></ul><ul><li>Personal c...
The Idea <ul><li>Support students for 4 weeks </li></ul><ul><ul><li>2 weeks before term </li></ul></ul><ul><ul><li>1 st  2...
Selection Criteria <ul><li>Academic concerns </li></ul><ul><li>Multiple online classes </li></ul><ul><li>Returning after a...
The Program – Week 1 <ul><li>Initial contact with students </li></ul><ul><li>Week Zero orientation </li></ul><ul><li>Ident...
Week 2 – follow up on Week 1 <ul><li>Confirm completion of Week Zero </li></ul><ul><li>Confirm tech problems resolved </li...
Week 3 – Starting Class <ul><li>Run reports & follow up on absentees </li></ul><ul><li>Assist with problems </li></ul><ul>...
Week 4 – Wrap Up <ul><li>Final contact with students </li></ul><ul><li>Direct to campus resources if needed </li></ul>
Observations <ul><li>Technology not the problem </li></ul><ul><li>Combo of email and telephone works fine </li></ul><ul><l...
Questions? <ul><li>Stephanie Delaney </li></ul><ul><li>[email_address] </li></ul><ul><li>Slides on Slideshare.com </li></ul>
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E learning mentor program

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This is a presentation on the pilot of the eLearning mentor program at Cascadia Community College for the TCC Online 2011 Conference

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  • Smallest community college in the state
  • Academic concerns = academic probation, academic alert, academic warning High risk classes = lowest completion rates = Math 95, Math 107, English 101, Political Science 101
  • Initial contact ideally in person, by telephone. Invite students in for help if needed
  • Two quarters of experience – need another 2 to really firm it up Tech not the problem – most students with academic trouble experienced with ANGEL – academics are the problem and my mentors are not set up for that Thought phone contact essential More need than supply – 2 mentors could handle about 80 students each, narrowed down list had more than 300 students – maybe next time restrict to workforce, workfirst, DSS, for whom this kind of help seems the most useful, email support for others combined with first week follow up. Need an access database – worked with raw data in Excel
  • E learning mentor program

    1. 1. ELEARNING MENTOR PROGRAM Presented by Stephanie Delaney, JD, PhD
    2. 2. A Little about Cascadia <ul><li>2300 FTE </li></ul><ul><li>20% online/hybrid </li></ul><ul><li>Steady growth </li></ul><ul><li>Focus on eLearning included in strategic plan </li></ul>
    3. 3. The Problem- Challenged Students <ul><li>Unaware </li></ul><ul><li>Unwilling </li></ul><ul><li>Under-prepared </li></ul>
    4. 4. What we know <ul><li>First 2 weeks of quarter the hardest </li></ul><ul><li>Orientations help </li></ul><ul><li>Personal connections help </li></ul>
    5. 5. The Idea <ul><li>Support students for 4 weeks </li></ul><ul><ul><li>2 weeks before term </li></ul></ul><ul><ul><li>1 st 2 weeks of term </li></ul></ul><ul><li>For students by students </li></ul><ul><li>One on one </li></ul><ul><li>Pre-selected </li></ul>
    6. 6. Selection Criteria <ul><li>Academic concerns </li></ul><ul><li>Multiple online classes </li></ul><ul><li>Returning after absence </li></ul><ul><li>New to college </li></ul><ul><li>DSS, Worker retraining, Basic Skills </li></ul><ul><li>Students in high risk classes </li></ul>
    7. 7. The Program – Week 1 <ul><li>Initial contact with students </li></ul><ul><li>Week Zero orientation </li></ul><ul><li>Identify & troubleshoot tech problems </li></ul><ul><li>Contact students from previous quarter re: feedback </li></ul>
    8. 8. Week 2 – follow up on Week 1 <ul><li>Confirm completion of Week Zero </li></ul><ul><li>Confirm tech problems resolved </li></ul><ul><li>Remind about expectations for start of quarter </li></ul>
    9. 9. Week 3 – Starting Class <ul><li>Run reports & follow up on absentees </li></ul><ul><li>Assist with problems </li></ul><ul><li>Recommend alternatives if struggling </li></ul>
    10. 10. Week 4 – Wrap Up <ul><li>Final contact with students </li></ul><ul><li>Direct to campus resources if needed </li></ul>
    11. 11. Observations <ul><li>Technology not the problem </li></ul><ul><li>Combo of email and telephone works fine </li></ul><ul><li>More need than supply </li></ul><ul><li>Web enhanced students fall through cracks </li></ul><ul><li>Database would be helpful to manipulate student list & data </li></ul>
    12. 12. Questions? <ul><li>Stephanie Delaney </li></ul><ul><li>[email_address] </li></ul><ul><li>Slides on Slideshare.com </li></ul>

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