ABOUT ME
HOW DOES MY INTERNET WORK
KNOW WHERE TO FIND YOUR       MODEM
TWO TYPES OF MODEMSDSL                     C ab l e M o d e m
HOW EACH MODEM CONNECTS                    TO THE INTERNETBack of DSL Modem                 Back of Cable Modem           ...
MAKE SURE TO TAKE OUT THE        BATTERY
TURN OFF YOUR COMPUTERS
UNPLUG YOUR MODEMBack of DSL Modem           Back of Cable Modem
UNPLUG YOUR ROUTER
POWER UP
GREEN IS GOOD!DSL                    Cable
STARTING WINDOWS NETWORK        DIAGNOSTIC
FIRST TWO POSSIBLE OUTCOMES
FINAL SCREEN AFTER DIAGNOSTIC
CHECK YOUR INTERNET
CALL CUSTOMER SERVICE.
BE PATIENT
TECHNICIAN TO THE RESCUE
ZEN ATTITUDE
SOMETIMES ALL YOU CAN DO IS           WAIT
REFERENCES"How to Reset Your Modem And Router." Computer Service, World-WideRemote Support by 4KCC. Keystone Computer Conc...
Repairing Internet Connection Problems
Repairing Internet Connection Problems
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Repairing Internet Connection Problems

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Simple diagnostics to reestablish your internet connection.

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Repairing Internet Connection Problems

  1. 1. ABOUT ME
  2. 2. HOW DOES MY INTERNET WORK
  3. 3. KNOW WHERE TO FIND YOUR MODEM
  4. 4. TWO TYPES OF MODEMSDSL C ab l e M o d e m
  5. 5. HOW EACH MODEM CONNECTS TO THE INTERNETBack of DSL Modem Back of Cable Modem Coaxial Cable Standard telephone line
  6. 6. MAKE SURE TO TAKE OUT THE BATTERY
  7. 7. TURN OFF YOUR COMPUTERS
  8. 8. UNPLUG YOUR MODEMBack of DSL Modem Back of Cable Modem
  9. 9. UNPLUG YOUR ROUTER
  10. 10. POWER UP
  11. 11. GREEN IS GOOD!DSL Cable
  12. 12. STARTING WINDOWS NETWORK DIAGNOSTIC
  13. 13. FIRST TWO POSSIBLE OUTCOMES
  14. 14. FINAL SCREEN AFTER DIAGNOSTIC
  15. 15. CHECK YOUR INTERNET
  16. 16. CALL CUSTOMER SERVICE.
  17. 17. BE PATIENT
  18. 18. TECHNICIAN TO THE RESCUE
  19. 19. ZEN ATTITUDE
  20. 20. SOMETIMES ALL YOU CAN DO IS WAIT
  21. 21. REFERENCES"How to Reset Your Modem And Router." Computer Service, World-WideRemote Support by 4KCC. Keystone Computer Concepts, n.d. Web. 15 Feb.2012. <http://www.4kcc.com/How2/modem_router_reset.html>.Paul, Tech. "• Repair your Internet connection « Tech – for Everyone." Tech– for Everyone. N.p., n.d. Web. 13 Feb. 2012.<http://techpaul.wordpress.com/repair-your-internet-connection/>.Wood, Heather Topham. "What Causes High Speed Internet Connections toDisconnect? | eHow.com." eHow | How to Videos, Articles & More -Discover the expert in you. | eHow.com. eHow, n.d. Web. 10 Feb. 2012.<http://www.ehow.com/about_5089420_causes-speed-internet-connections-disconnect.html>.

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