Essensa Member's Manual and Registration Guide

5,250 views

Published on

Eco Business Distributorship Starts at P500 only. Call 09081433882 for details or check website at www.esssensanaturalemakati.com

Published in: Business
1 Comment
2 Likes
Statistics
Notes
  • Hello Dear , I will be glad to be in a contact with you but first contact me at this private email i have some thing to share first with you before any other thing is very much important i will be waiting to read from you any moment ( victoria9ic@hotmail.com )
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Views
Total views
5,250
On SlideShare
0
From Embeds
0
Number of Embeds
3,915
Actions
Shares
0
Downloads
42
Comments
1
Likes
2
Embeds 0
No embeds

No notes for slide

Essensa Member's Manual and Registration Guide

  1. 1. Office Administration
  2. 2. Handling Customer Registration PERSON-IN-CHARGE A C T I V I T Y Recruiter/ Member •Member/RecruiterfillsouttheMembership ApplicationForm.Registration Formmustbe 100% filled out. Receptionist •Checks the applicationifall informationarefilled out. Recruiter/ Member •Makes the firstpurchaseforthe entry package Receptionist • Enterstheorderin theAR and serves the order Receptionist •Providesthe entrycodes and asks customerto sign acknowledgingreceiptof entry codes Receptionist •Files theacknowledgementreceiptof all entry codes
  3. 3. Handling Customer Registration in the Depot PERSON-IN-CHARGE A C T I V I T Y Recruiter/ Member •Member/Recruiter fills out the MembershipApplication Form.RegistrationFormmustbe 100% filled out and mustbe in 3 copies; original - essensaoffice,duplicate - essensadepot;triplicate member. Receptionist •Checks the application if all informationare filled out. Recruiter/ Member •Makes the firstpurchasefor the entry package Receptionist • Enters the order in the AR andserves the order Receptionist •Provides the entry codes and asks customer tosignacknowledgingreceipt of entry codes.Entry codes mustbe in duplicate. Original- EssensaDepot;Duplicate - EssensaOffice Receptionist •Files the acknowledgementreceipt ofall entry codes andsends the duplicate to EssensaOffice
  4. 4. Receiving and Accepting Orders from Customers PERSON-IN-CHARGE A C T I V I T Y Receptionist • Gives customers their priority numbers Receptionist • Calls the customer one by one and gets their order and prints in the CMform ( CM form is attached). CashMemo must be in triplicate (Original - Customer, Duplicate - Essensa Cebut;Triplicate - Essensa Manila) Receptionist • Fills out the CashMemo legiblyand complete the information inthe CM( Name of Customer, Address and contact no.) Receptionist • Prepares the stocks basedon CM Receptionist • Gives stocks tothe customer and asks customer to count and signs on" ReceivedBy" Receptionist • Files the CM and encodes product code if repeat purchase & entry codes if new recruit
  5. 5. Release of Entry Codes to the customer PERSON-IN-CHARGE A C T I V I T Y Depot • BuysEntries from Fionaand requestsforentry codes Fiona • Preparesentry codes based on CM Fiona • Savesthe entry codes in the USBof the company Fiona • Sendsthe entry codes in excel formatin duplicatetothe Depot via email Depot • Confirms receiptof the entry codes Depot • Issues entry codesto thecustomersand ask customersto receive the entry codesin duplicate Depot • Sendsto headoffice signed entry codesby the customers
  6. 6. Release of Entry Codes to the customer in the Depot PERSON-IN-CHARGE A C T I V I T Y Customer • Buys Entry from the Depot Depot • Uses CM for the Entry sales and issues entry codes to the customer Depot • Asks customers to receive the entry codes and signs on the excel format in duplicate Customer • Customer encodes his/her entry codes in his/her account in the system Depot • Files the original copy of the received entry codes and sends the duplicate copy to Headoffice Manila Depot • Headoffice files the signed entry codes
  7. 7. Repeat Purchase Product Codes by Depot PERSON-IN-CHARGE A C T I V I T Y Depot • Buys products from Fiona and requests for product codes Fiona • Prepares product codes the following day based on AR Fiona • Saves the product codes in the USB of the company Fiona • Sends the products codes in excel format in duplicate to the Depot via email Depot • Confirms receipt of the product codes Depot • Issues product codes to the customers and ask customers to receive the product codes in duplicate Depot • Sends to headoffice signed product codes by the customers
  8. 8. Repeat Purchase Product Codes by Members in the Depot PERSON-IN-CHARGE A C T I V I T Y Customer • Buys products from the Depot Depot • Uses CM for the product purchases and issues product codes to the customer Depot • Asks customers to receive the product codes and signs on the excel format in duplicate Customer • Customer encodes his/her product codes in his/her account in the system Depot • Files the original copy of the received product codes and sends the duplicate copy to Headoffice Manila Depot • Headoffice files the signed product codes
  9. 9. Return Stocks PERSON-IN-CHARGE A C T I V I T Y Depot • Receives return stocks from customers. Customers must bring the CM and the stocks Depot •FillsoutReturnFormand specifycustomername,dateofpurchase,products,quantity,amountandreasonforreturnand providesreturnstockstoWarehousetocheckthe stocks. Depot •Checks return stocks and reasons forreturn,if;damagedpackaging orqualityproblem Depot •Signs the Return Form to acknowledge the reasons, the productandcounts the quantityandsubmits form to Headoffice forapproval JDC •Approves andSigns the Return Form Depot •Replaces the returnedstocks to customers and letcustomerreceives the replacement Depot •Sends thereturned stocks to Headoffice Ricky •Replaces thereturnedstocks andsends itto Depottogetherwith theotherorders Depot •Keeps thereturnedstocks inthecabinetandreturns thestocks to Lynx-Nia foranalysis if qualityproblem andifpackaging problem,usethestocks for productdemo
  10. 10. Payment Procedure - Product PERSON-IN-CHARGE A C T I V I T Y Customer •CustomerselectsmodeofpayouteveryTuesday JP •ProvidesproductrequestsbycustomerandgivestoDepoteveryThursday Depot •Recordsallpayoutsofproduct throughProductvoucherwhencustomerclaimstheproductpayouts.Theproductvouchermustput the referencecodeoftheproductpayoutforvalidationinthefuture.Pleaseseeattachedtemplatefortheproductvoucher. Depot •Sendsthefilledoutproductvouchertoheadofficethatincludesthefollowinginformation;referencecode,Date,amount, nameofthe member,products,quantity,unitprice,totalamount
  11. 11. Depot ___________________________________ Date _______________________ Name ___________________________________ Code Date Amount of Payout Name of Member Product Unit Price Quantity Total Grand Total 11, 814 Reference P A Y O U T P R O D U C T V O U C H E R
  12. 12. Payment Procedure - Check PERSON-IN-CHARGE A C T I V I T Y Customer • Applies for Security Bank - ATM Customer • Customer select mode of payout every Tuesday JP • Prapares cash payout and deposit in the bank.

×