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Design is not just what it looks likeand feels like. Design is how it works.Steve Jobs
Bad
Good
LearnabilityHow easy is it for users to accomplish basictasks the first time they encounter a design?
EfficiencyOnce users have learned the design, howquickly can they perform tasks?
MemorabilityWhen users return after a period of not usinga design, how quickly can they perform tasks?
ErrorsHow many errors do users make, how severeare these errors, and how easily can theyrecover from the errors?
SatisfactionHow pleasant is it to use the design?
I’ve been amazed at how oftenthose outside the discipline ofdesign assume that what designersdo is decoration. Good design...
   
Design is so critical it should be onthe agenda of every meeting inevery single department.Tom Peters
InvestigationIdeationDesignUser Testing
Business success is always definedby the quality of the overallcustomer experience.Forrester Research
Websites that are hard to usefrustrate customers, forfeit revenueand erode brands.Forrester Research
Good design is the most importantway to differentiate ourselves fromour competitors.Samsung CEO Yun Jong Yong
THANKS!@trump29   h#p://linkedin.com/in/jaketruemper truemper@gmail.com   314.881.1900   info@4ORCE...
Intro to User Experience
Intro to User Experience
Intro to User Experience
Intro to User Experience
Intro to User Experience
Intro to User Experience
Intro to User Experience
Intro to User Experience
Intro to User Experience
Intro to User Experience
Intro to User Experience
Intro to User Experience
Intro to User Experience
Intro to User Experience
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Intro to User Experience

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Inspired by bitmama.it: http://www.slideshare.net/chiyaserena/user-experiencedesign-cc

Published in: Design
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  • thank you!
    I hope the lesson went well :)
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  • @chiyaserena I can absolutely do that. Your presentation was a huge help when I needed to quickly craft a UX intro for a mess of marketing students. Much thanks!
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  • Hey Jake, I'm glad you liked my presentation and that it helped you in your job! I have seen the 'thank you note' to bitmama in the last slide, I hope you don't mind to substitute it with a direct link and 'inspired by' note to my presentation to give it a bit more context. Does it sound good? Thanks in advance ;)
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Intro to User Experience

  1. 1. to
  2. 2. Design is not just what it looks likeand feels like. Design is how it works.Steve Jobs
  3. 3. Bad
  4. 4. Good
  5. 5. LearnabilityHow easy is it for users to accomplish basictasks the first time they encounter a design?
  6. 6. EfficiencyOnce users have learned the design, howquickly can they perform tasks?
  7. 7. MemorabilityWhen users return after a period of not usinga design, how quickly can they perform tasks?
  8. 8. ErrorsHow many errors do users make, how severeare these errors, and how easily can theyrecover from the errors?
  9. 9. SatisfactionHow pleasant is it to use the design?
  10. 10. I’ve been amazed at how oftenthose outside the discipline ofdesign assume that what designersdo is decoration. Good design isproblem solving.Jeff Veen
  11. 11.    
  12. 12. Design is so critical it should be onthe agenda of every meeting inevery single department.Tom Peters
  13. 13. InvestigationIdeationDesignUser Testing
  14. 14. Business success is always definedby the quality of the overallcustomer experience.Forrester Research
  15. 15. Websites that are hard to usefrustrate customers, forfeit revenueand erode brands.Forrester Research
  16. 16. Good design is the most importantway to differentiate ourselves fromour competitors.Samsung CEO Yun Jong Yong
  17. 17. THANKS!@trump29   h#p://linkedin.com/in/jaketruemper truemper@gmail.com   314.881.1900   info@4ORCEdigital.com   With  special  thanks  to  bitmama  (bitmama.it)  

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