Ecommerce Workshop Dec 2008


Published on

Published in: Technology, Business
  • Be the first to comment

  • Be the first to like this

Ecommerce Workshop Dec 2008

  1. 1. Asset Management – More Than Maintenance uCommerce Workshop December 2008
  2. 2. UtilityAP - Who We Are <ul><li>UtilityAP is a specialist service provider of IT services to asset owners and managers </li></ul><ul><li>The company has 20 years experience working with NZ and international infrastructure businesses </li></ul><ul><li>Our culture is based on long term business relationships with our clients delivering business outcomes and sustainable benefits </li></ul><ul><li>Recently merged with Certus Solutions forming a team of over 55 consultants and developers </li></ul><ul><li>We establish strategic relationships with key providers of enabling tools and services to assist our customers to meet their business objectives </li></ul>
  3. 3. The Maximo Whanau – 2008 UtilityAP Activities CHH Winstone Pulp International Users Type >2000 Reg. and Sec. EAM 50 Mobile 24 ITSM Sectors Production, Food, Health, Transport, Infrastructure, Generation, Facility Management, IT
  4. 4. It’s not just about the asset… Asset Management KPIs / Reporting / Analysis Work Management Materials Management Purchasing Locations Asset Failure Codes Condition Monitoring Meters Meter Groups Request for Quotation Receiving Receiving Inspections Purchase Requisitions Invoices Purchase Orders Desktop Requisitions Item Master Storerooms Inventory Lot Management Kitting Issues & Transfers Condition Codes Stocked Tools Service Items Job Plans Routes Service Requests Service Items Work Order Tracking Safety Quick Reporting Labour Qualifications Lock-Out/Tag-Out Tools /Crafts/Companies Preventive Maintenance Master PM Assignment Manager Enhanced Workflow – Event Driven, Context-based / Escalation Manager Contract Management Purchase Contracts Master Contracts Warranty Contracts Lease/Rental Contracts Labour Rate Contracts Payment Schedules Service Management Service Catalogs SLA Management Incidents Problems Changes Releases Solutions Security & Administration
  5. 5. CDHB - Challenges <ul><li>Previous Maximo Implementation – Minimal buy-in and uptake </li></ul><ul><li>Assets – Large number not Included in original implementation </li></ul><ul><li>Legacy Systems Failing – Capture of information and reporting difficult </li></ul><ul><li>Maintenance Backlog – Increasing </li></ul><ul><li>Maintenance Budget – Hard to justify; $ spent on maintenance is $ not spent on patient </li></ul>
  6. 6. CDHB - Solution <ul><li>Re-implement Maximo – Campus wide use </li></ul><ul><li>Replace Legacy Systems – Standardise reporting and data capture </li></ul><ul><li>Align Business Processes </li></ul><ul><li>CDHB Ownership – Of solution and implementation </li></ul><ul><li>UtilityAP as Implementation Partner – Develop, implement and support the product / solution </li></ul>
  7. 7. CDHB – Success Milestones <ul><li>More consistent business processes </li></ul><ul><li>Easier to manage work and better planning </li></ul><ul><li>Automated job tracking </li></ul><ul><li>Less paperwork </li></ul><ul><li>Cleansed data </li></ul><ul><li>Capability to measure performance of resources and assets </li></ul><ul><li>Efficiency gains through reporting </li></ul><ul><li>Asset register accuracy </li></ul><ul><li>Ability to benchmark against other organisations </li></ul><ul><li>Able to justify maintenance budget </li></ul>
  8. 8. CDHB – Location / Equipment Hierarchy
  9. 9. CDHB – Work Order
  10. 10. Tangible business benefits <ul><li>Potential Cost Savings/ROI Benefits: </li></ul><ul><li>Labour utilisation up by 10-20% </li></ul><ul><li>Asset utilisation up by 3-5% </li></ul><ul><li>Increased planned maintenance by 50-80% </li></ul><ul><li>New Equipment purchases down by 3-5% </li></ul><ul><li>Lost warranty recoveries up by 10-50% </li></ul><ul><li>On-hand inventory needs down by 20-30% </li></ul><ul><li>Inventory carrying costs down by 5 - 20% </li></ul><ul><li>Material costs reduced by 5-10% </li></ul><ul><li>Purchasing Labour reduced by 10-50% </li></ul><ul><li>Other benefits: </li></ul><ul><li>Improved stores productivity </li></ul><ul><li>Support for SOX compliance </li></ul><ul><li>Improved regulatory/safety compliance </li></ul><ul><li>Better data /improved decision support </li></ul><ul><li>Improved work planning/coordination </li></ul><ul><li>Sales growth through improved service </li></ul>
  11. 11. <ul><li>Asset management solutions are fed from the work site </li></ul><ul><li>Utilise bar code and RFID capabilities for asset tracking and management (Sterile Services Assets / Tools & Patient Connected Assets) </li></ul><ul><li>Work orders are interactive and context driven and paper forms are not flexible </li></ul><ul><li>Streamline Inventory Processes </li></ul><ul><li>Utilise bar code and RFID capabilities for inventory tracking and management. </li></ul><ul><li>Part of the reason for implementing SAM solutions is to streamline processes but can also generate additional admin and paperwork </li></ul><ul><li>Validate information at point of collection </li></ul>CDHB – Next Step…Mobilise?