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Who Will Testify - ProBuild


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Who Will Testify - ProBuild

  1. 1. Who Will Testify<br />ProBuild Tulsa<br />Accounting and Accounts Payable<br />Testimonials2011<br />1<br />
  2. 2. Accounting<br />Jerry Surine<br />Ramona Todd<br />Donna Patterson<br />Karol Augustine<br />Kayla Bindrum<br />Michelle Beitman<br />Jeanette Sumners<br />Who Will TestifyProBuild - Tulsa<br /><ul><li>Accounts Payable
  3. 3. Carol Payne
  4. 4. Laurie Ragland
  5. 5. Sherry Chance
  6. 6. Marsha Hilton
  7. 7. Donna Caesar
  8. 8. Taunia Carskaddon
  9. 9. Shelly Cosper
  10. 10. Kimberly Cross
  11. 11. Susie Garland
  12. 12. Jyme Gibbs
  13. 13. Regina Gibson
  14. 14. Amy Hill
  15. 15. Teena Hurry
  16. 16. Debbie Jack
  17. 17. Shalima Jamaldin
  18. 18. Hollie Metcalf
  19. 19. Anita Peterson
  20. 20. Jane Ann Roop
  21. 21. Jayna Willison</li></ul>2<br />
  22. 22. The following are highlights of testimonies received from ProBuild personnel who were supported by Tulsa Accounting and Accounts Payable from 2008 through mid 2011<br />These testimonies were received in response to a specific request for the information.<br />Testimonies are presented in the order they were received.<br />Who Will Testify<br />3<br />
  23. 23. there is absolutely no question in my mind you and your team have accomplished the objective of providing “excellent customer service”<br />make no mistake you and your team set the bar in terms of responsiveness, service and resolution. <br />Who Will Testify<br />Joe Barnes<br />SVP Finance – SE Region<br />March 23, 2011<br />4<br />
  24. 24. never too busy for my numerous questions and inquiries.<br />answered every question promptly and precisely, while maintaining a very friendly and upbeat attitude. <br />Who Will Testify<br />Bernard Timmer<br />GM – Millwork<br />March 25, 2011<br />5<br />
  25. 25. I have been able to count on open, honest and timely communication from everyone. <br />It is difficult for me to think there is another group out there that is as hard working and truly exceptional as the one you have in Tulsa.<br />Who Will Testify<br />Brian Kelly<br />Buyer – Millwork<br />March 28, 2011<br />6<br />
  26. 26. the single most organized accounting work unit I have seen in my career<br />the team was jovial, upbeat, and extremely helpful.<br />The team exhibited an individual level of development in both accounting process, and computer literacy that I had not seen before.<br />Everything works as smooth as clock work, and the team works well together, is happy, and all are engaged in some sort of leadership role.<br />Who Will Testify<br />Demi Minos<br />Information Technology – Delivery<br />March 29, 2011<br />7<br />
  27. 27. they are exceptional people as they have known their fate for some time but have stayed the course <br />Who Will Testify<br />Jim Johnson<br />GM – OKC South<br />April 5, 2011<br />8<br />
  28. 28. I truly appreciate the customer focus and level of care that this entire team demonstrates on a daily basis<br />Who Will Testify<br />Josh Brammer<br />Director of Sourcing – Indirect Spend<br />April 5, 2011<br />9<br />
  29. 29. have worked tirelessly to answer questions and provide direction so that we could get on with the task of taking care of customers.<br />Who Will Testify<br />Tim McCaw<br />GM – Conroe, TX<br />April 5, 2011<br />10<br />
  30. 30. our receipts have never been in such an outstanding position and accountability<br />with the care and concern they have shown it has saved me personally a fortune in time<br />Who Will Testify<br />Ernest Williams<br />GM – Santa Fe, NM<br />April 6, 2011<br />11<br />
  31. 31. Even though you guys are housed miles away the Atlanta Team was treated as if we were neighbors. You and your Team have always kept our financials in sound order.<br />Who Will Testify<br />Steve Riggs<br />Area Vice President – Atlanta<br />April 6, 2011<br />12<br />
  32. 32. When it comes to making someone feel welcome my hat is off to the entire group. <br />Who Will Testify<br />Steve Siemieniewski<br />GM – Topeka, KS<br />April 7, 2011<br />13<br />
  33. 33. the team you put together is the best thing that PBSC has accomplished in fixing a problem that was completely haywire and turned it around in a very short time. If I had to rate your department on a 1 to 10 Jerry I would score you and your team at a 15 plus.<br />Who Will Testify<br />Pat Chiado<br />Area Vice President – NM<br />April 8, 2011<br />14<br />
  34. 34. You are a great team member that should be proud of what we have accomplished over the years it is not every day that you find a team this great.<br />Who Will Testify<br />Mike Raguse<br />Area Vice President, Austin & San Antonio<br />April 25, 2011<br />15<br />
  35. 35. Everyone on your team is a true professional, and completely understands who the customer is (the operators on the field).<br />Who Will Testify<br />Paul Vaughn<br />Sr. Vice President, Operations<br />May 2, 2011<br />16<br />
  36. 36. Few would have had the patience to help a non-financial person like me through this particular process, and make sure it was right<br />Who Will Testify<br />Scott Lee<br />Director, Millwork Operations<br />May 2, 2011<br />17<br />
  37. 37. created a team and systems that produced results beyond anything we would have expected in such a short time<br />confronts problems immediately and resolves them, and at the same time looks to cure the root cause so the problem does not reoccur<br />cannot say enough about his work ethic and his ability to solve problems and provide the right kind of information necessary to run a business<br />built a team that soon started exceeding the expectations of senior management and took our whole organization to the next level<br />does every job as if it was her own company, and she takes great pride in not only her own work, but that of her team<br />Who Will Testify<br />Russ Kathrein<br />President – ProBuild Midwest<br />May 2, 2011<br />18<br />