1.
Agile
Plus
UX?
Madness!
April
20,
2010
Regular
Joe
Consul.ng
RegularJoeConsul;ng.com
AgileCharlo2esville
agilecville.org
Joe
Sokohl
joe@regularjoeconsul.ng.com
@mojoguzzi

2.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
Agile/Scrum
iterative software engineering process
culture of close collaboration
face-to-face communication (less documentation)
deliver well-crafted, working code in short cycles
challenging environment for traditional UX

3.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
Agile Manifesto Tenets
Individuals and interactions over processes and
tools
Working software over comprehensive
documentation
Customer collaboration over contract
negotiation
Responding to change over following a plan

4.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
Manifesto: agilemanifesto.org
12 principles: agilemanifesto.org/principles.html
Global organization: agilealliance.org
Yahoo! Agile UX group: tinyurl.com/4vrwpd
Scrum: www.controlchaos.com

5.
Agile Plus UX? Madness! AgileCharlottesville – April 20, 2010
“
Design
is
not
just
what
it
looks
like
and
feels
like.
Design
is
how
it
works.
”
Steve Jobs

6.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
hHp://seman;cstudios.com/publica;ons/seman;cs/000029.php

7.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
hHp://seman;cstudios.com/publica;ons/seman;cs/000029.php

8.
So what’s the problem?
8

9.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
Theory
User Centered
Design
Business Process &
Agility Focus
Services-Oriented
Architectures/
Web Services
Enterprise Data Integration

10.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
Theory
Agile
Project
UXers
Coaches
PMs
Developers
Stakeholders

11.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
Practice
UXers
Agile
Project

12.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
No DBC *
* Design by committee

13.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
No DBD
*
* Design by developer

14.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
Everyone has a rice bowl--they
worry about their place in a team
hHp://www.flickr.com/photos/kalleboo/3346341189/

15.
So how do we x it?
15

16.
Agile Plus UX? Madness! AgileCharlottesville – April 20, 2010
• Make agile about “appropriate alacrity”
• Avoid arti ciality of time boxes
• Each iteration lives by itself
• The team makes the decision
• User stories ≠ user-centered design
• Base stories on research & real people
• Research ≠ slow, ponderous process
• Ongoing: look around for sources
• Speci c: research interactions for the current
sprint

17.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
David Farkas’ Strategy-to-Tactical
hHp://johnnyholland.org/2009/12/14/how-­‐ucd-­‐and-­‐agile-­‐can-­‐live-­‐together/

18.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
Anthony Cofelt’s Mix
hHp://www.boxesandarrows.com/view/bringing-­‐user

19.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
Desiree Sy’s Staggered Cycles
Adapting Usability Investigations for Agile User-centered Design, Desirée Sy, Journal of Usability Studies, Vol. 2, Issue 3, May 2007, pp. 112-132

20.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Guerilla Research

21.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Crafting Better Research
Questions

22.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Interviewing Research
Participants

23.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Personas

24.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Tell us about Alice...

25.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Task Analysis

26.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Sketching and Rapid Design

27.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Teaching the Design Studio
Method

28.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Presenting Sketches

29.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Design Review

30.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Critiquing the Design

31.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Critiquing the Design

32.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Paired Programming

33.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Paired Programming

34.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
From Prototype to Production

35.
Agile
User
Experience:
Two
Tales
and
a
Conversa;on
RUX
+
AgileRichmond
–
January
10,
2010
Collaborative Work

36.
Agile Plus UX? Madness! AgileCharlottesville – April 20, 2010
What makes Agile agile
• Real user information
• Don’t guess, don’t postulate: observe
• Realistic timelines
• No “iteration -1” or “iteration 0”
• Design provides business value
• Optimal ration: 2-3
• Focus on competencies, not roles or tools
• UX people do user requirements, because UX people
focus on users
• Listening and assigning responsibilites work best
while avoiding dogma
• Don’t covet tools; value thought

37.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
Agile
Manifesto User-­‐experience
Design
Research-based
Individuals & interactions
requirements
Working software Prototypes & IxD
Customer collaboration Knowing your users
Usability testing to inform
Responding to change
design

38.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
Communities of practice
Agile Experience Design: www.agileexperiencedesign.org/
Boxes and Arrows: boxesandarrows.com
UX Matters: uxmatters.com
Usability Professionals Association: upassoc.org
Information Architecture Institute: iainstitute.org
Interaction Design Association: ixda.org
Johnny Holland: johnnyholland.org
Konigi: konigi.com
People
Don Norman: www.jnd.org
Anders Ramsay: andersramsay.com
Jared Spool: www.uie.com
Luke Wroblewski: functioningform.com
Lou Rosenfeld: louisrosenfeld.com

39.
Agile
Plus
UX?
Madness!
AgileCharlo2esville
–
April
20,
2010
What’s
your
story?