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Hcn training cs org 11-10-11


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Hcn training cs org 11-10-11

  1. 1. November 7, 2011
  2. 2. Client-centric Focus Job Performance Center Client Management Hiring Consultants Clients
  3. 3. Organization Client Management Job Performance Center Hiring Consultant Network Hire Service Hire Recruiting Hire Performance Hire Satisfaction Client Services Sourcing Center Operations
  4. 4. Organization Client Executive Client Program Manager(s) Client Account Manager(s) Client Management Client Executive Client Program Manager(s) Client Executive Recruiting Associate(s) Recruiter(s)
  5. 5. <ul><li>Client Executive </li></ul><ul><li>Set client strategic plan </li></ul><ul><li>Oversee plan execution </li></ul><ul><li>Use Elevate™ method to manage executive relationships </li></ul><ul><li>Provide leadership to Accolo client team </li></ul><ul><li>Deliver targeted annual revenue and profit </li></ul>Client Management - Roles <ul><li>Client Program Manager </li></ul><ul><li>Develop recruitment program plan </li></ul><ul><li>Use Elevate™ method to manage program </li></ul><ul><li>Staff and manage recruiting & sourcing team to deliver qualified candidates </li></ul><ul><li>Monitor, measure, adjust based on client’s hiring results </li></ul><ul><li>Client Account Manager </li></ul><ul><li>Work with multiple clients to delivery qualified candidates </li></ul><ul><li>Use Elevate ™ method to manage activities </li></ul><ul><li>Staff and manage projects with recruiters </li></ul><ul><li>Monitor, measure, adjust based on client’s hiring results </li></ul>
  6. 6. Organization HCN Manager Hiring Consultant Network Hiring Consultant(s) HC Program Manager
  7. 7. <ul><li>HCN Manager </li></ul><ul><li>Recruit, train, retain a high quality, productive HCN team </li></ul><ul><li>Provide HCs with tools, methods, resources to support successful recruiting and job satisfaction </li></ul><ul><li>Ensure a consistent, high quality client experience through standardized training, mentorship and certification of HCN members </li></ul>Hiring Consultant Network - Roles <ul><li>Hiring Consultant </li></ul><ul><li>Recruit and HIRE for assigned positions through the effective use of recruiting resources </li></ul><ul><li>Deliver consistent, high quality recruiting service to clients </li></ul><ul><li>Ensure client and candidate satisfaction </li></ul><ul><li>HC Program Manager </li></ul><ul><li>Lead HC on-boarding and mentoring programs </li></ul><ul><li>Develop and conduct HC training courses </li></ul><ul><li>Participate in HC member recruitment </li></ul><ul><li>Review HC certification processes and provide input to certification approval </li></ul>
  8. 8. Organization Operations Job Performance Center Operations Analyst Sourcing Center Sourcing Coordinator Sourcing Partners Sourcing Consultant Network Information Analyst Recruiting Associate
  9. 9. <ul><li>Sourcing Center Manager (FTE) </li></ul><ul><li>Overall management of Accolo’s sourcing resources </li></ul><ul><li>Build systematic sourcing program </li></ul><ul><li>Test, analyze, rollout sourcing vendors </li></ul><ul><li>Management of specialized sourcing and job board vendors </li></ul><ul><li>Review job health daily </li></ul>Sourcing Center - Roles <ul><li>Sourcing Coordinator (FTE) </li></ul><ul><ul><li>Perform general sourcing </li></ul></ul><ul><ul><li>Conduct eGrabber/Rightwave campaigns </li></ul></ul><ul><ul><li>Post to specialty job boards </li></ul></ul><ul><ul><li>Perform LinkedIn Recruiter sourcing </li></ul></ul><ul><ul><li>Conduct phone screens </li></ul></ul><ul><li>Sourcing Consultants & Partners (Contract) </li></ul><ul><ul><li>Perform specialty sourcing for assigned projects </li></ul></ul><ul><ul><li>Deliver qualified candidates </li></ul></ul><ul><ul><li>Provide specific industry, functional sourcing expertise </li></ul></ul>
  10. 10. <ul><li>Operations Manager </li></ul><ul><ul><li>Manage operations team </li></ul></ul><ul><ul><li>Manage contracts and monitor performance of vendors & partners </li></ul></ul><ul><ul><li>Lead operational process improvement initiatives </li></ul></ul><ul><ul><li>Coordinate Accolo system integration </li></ul></ul>Operations - Roles <ul><li>HCN Analyst </li></ul><ul><ul><li>Maintain HCN membership information </li></ul></ul><ul><ul><li>Support HCN portal / site management </li></ul></ul><ul><ul><li>Support HCN operations initiatives </li></ul></ul><ul><ul><li>Produce HCN payment information </li></ul></ul><ul><ul><li>Job Plan reviews </li></ul></ul>
  11. 11. Operations - Roles <ul><li>Recruiting Associate </li></ul><ul><li>Post jobs to Accolo’s standard, approved job boards </li></ul><ul><li>Submit and track candidates for background screening and professional reverence checks </li></ul><ul><li>Clone jobs approved for re-launch </li></ul><ul><li>Information Analyst </li></ul><ul><ul><li>Support monthly client billing </li></ul></ul><ul><ul><li>Support HCN payment </li></ul></ul><ul><ul><li>Coordinate setup, processing of reports </li></ul></ul><ul><ul><li>Update and maintain Accolo Library </li></ul></ul><ul><ul><li>Provide analysis and insight based on reporting information </li></ul></ul>