The white book, ‘New Ways of Working - the workplace of the future‘, is developed in close cooperation with Copenhagen Institute for Future Studies, and is based on in-depth research and a global survey among more than 600 Facility Management experts.
Facility Management can align workplaces with the organizations’ Increasing pace of change. To do so, the future role of FM will need to include new innovative service concepts that go beyond solely looking at the workspace as an opportunity for reducing operating cost.
The ISS 2020 Vision report: New Ways of Working – the workplace of the future analyzes the strategic themes shaping the future workplace strategies. It also provides a framework for identifying the role of Facility Management in helping develop an organization’s workplace strategy given the competitive context, strategy, brand, culture, and existing workplaces.
The new white book builds upon the earlier findings from the ‘ISS 2020 Vision: Scenarios for the future of the global Facility Management Industry’, which concluded that future workplaces will change significantly over the coming decade.
The findings of ‘New Ways of Working’ were developed in partnership with IFMA through qualitative research and subject matter expert interviews and several workshops with customers. The study also presents external expert assessments from the Copenhagen Institute for Futures Studies of the strategic themes shaping the future work, the workforce and the workplace towards 2020.