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Four Major Components Of Premier Services V9

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Microsoft Premier Services -- Gateway to IT Effectiveness
Proactive Services, Support Account Management, Problem Resolution Support & Knowledge Transfer

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Four Major Components Of Premier Services V9

  1. 1. Proactive Preventative Services 4 RAPS – Risk Assessment Programs 4 Technology Workshops+ 4 Health Checks Support Account Knowledge Transfer & Management Information Services 4Profile & Report 4Premier On-line 4Plan & Facilitate Resources 4Best Practice Information 4Manage Problem Response 4Alerts & Newsflashes 4Escalation Management 4 Security Bulletins 4Plan Training 4 Support Lifecycle 4Knowledge Transfer 4 Product Roadmap 4Multi-vendor 4Information Events Problem Resolution 4 Beta and TAPs Reactive Problem Resolution Support 4Break Fix Hours–24X7 4ROSS 4Crit-Sit4Multi-Vendor Resolution 4Escalation 43rd Tier Support Microsoft Premier Services -- Gateway to IT Effectiveness Proactive Services, Support Account Management, Problem Resolution Support & Knowledge Transfer

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