One fine body…
- Greensboro/Winston-Salem, North Carolina Area, NC, United States
- Work Fast Leader Show Podcast Host, Customer Experience, Employee Engagement, Emotional Intelligence Certified
- Website www.metrics.net
- About "I believe the miraculous results from the fearless pursuit of helping others achieve a common purpose liberates the leader in us all." Besides my brothers calling me bonehead (I gotta love them) others have described me as innovative, creative, resourceful, analytical, helpful, insightful, action-minded, and experienced. I spend a lot of time trying to improve my knowledge and skills in customer experience strategy, employee engagement, leadership development, marketing, modern-day selling, and emotional intelligence. I spent several years in contact center operations developing staff, leading customer strategy, service strategy, contact strategies, using quality to reduce opera...
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