Shifting Rocks : Change proposal Oct 2013

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12 months after opening Te Takere, a review of the organisational structure was carried out by the Management Team before filling a number of vacancies. This slideshow accompanied the change proposal handed out to staff communicating the change.

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Shifting Rocks : Change proposal Oct 2013

  1. 1. SHIFTING ROCKS Change proposal Oct 2013
  2. 2. BIG rocks Staffing Relationships Visitor Information Income generation Systems & processes Function Centre Community Learning
  3. 3. Sorted Relationships Function Centre Systems & processes Community Learning Visitor Information Generating income Staffing
  4. 4. • Problems:  * One team  * Commerce vs community  * Strengths based approach  * Administration  * Finance and Communications
  5. 5. Direct Reports to CEO CEO Customer Experience Manager Customer Experience Manager Administration and Finance Executive Assistant
  6. 6. Management Clusters CustomerExperience • Colleen H • Communications Coordinator • Deborah • Heritage Coordinator • JD • Kerry • Larissa • Louise • Mike • Millie • Pippa • Ramon • Sandra • Youth Assistant CustomerExperience •Aroha •Beth •Catherine •Colleen T •Corrine •Dorothy •Grace •Kiri •Linda J •Linda Lake •Maire •Michelle •Monique •Students •Administrative Asst. Administration • Celle • Ema • Wendy
  7. 7. Business plans Children’s Services, Digital services, Educations, Heritage, Library, Youth. Representation: Youth and Education Forum. Customer service, Events, Exhibitions, Function Centre, Seniors, Visitor Information. Te Ao Maori. Representation: Seniors Forum. Overall Management , External relationships. Representation: Community Wellbeing Executive.
  8. 8. Management Team CEO Customer Experience Manager Customer Experience Manager Executive Assistant
  9. 9. One team Jo Wendy Collections Youth Heritage Digital Children Community Learning
  10. 10. and another Jo Ema Customer service Events Function Centre Visitor Information Exhibitions
  11. 11. Administration Jo Celle Administrator Communications Grants
  12. 12. Organisation Chart CEO Joann Manager Customer Experience Wendy Collections Librarian Larissa Sandra, Aroha 0.25, Millie 0.25, Beth 0.25 Youth Louise 0.75, Ramon 0.5 - 0.75, 1 FTE vacant Heritage Coordinator Vacant 0.5 Digital Services JD and Mike Childrens Services Deborah and Colleen Kete Content Pippa 0.25 Community Learning Kerry Manager Customer Experience Ema Customer Service Lead Kiri Michelle 0.6, Millie 0.5, Catherine 0.8, Monique 0.5, Corrine 0.25, Aroha 0.25, Grace 0.25, plus all students. AA Lead: Linda J. with Beth 0.5, Monique 0.5 Branches Linda L 0.25, Corrine 0.5, Beth 0.25, Aroha 0.25, Grace 0.25, Dorothy 0.25 Events and Exhibitions Lead Barbara (then Ema) Louise 0.25, Ramon 0.25 - 0.5, Colleen T 0.25 Volunteers Ema Function Centre Coordinator Maire 0.6 Visitor Information Lead Colleen T Grace 0.5, Millie 0.25, Aroha 0.25, Michelle 0.25, Corrine 0.25 plus a 0.5 travel agent (vacant) Executive Assistant (Finance and Administration) Celle Administrative Assistant 0.5 - 1 FTE Vacant Communications Coordinator 0.5 Vacant Grant Writer (on contract) Brian
  13. 13. To One Ema WendyBrian From 3 teams Wendy and Ema
  14. 14. The End and another beginning

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