The Future of Business Collaboration

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This one-hour webinar addressed the fact that in the future of work there are just two certainties: work will be more distributed, and it will be more collaborative. Yet these two factors are in direct conflict with each other.

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The Future of Business Collaboration

  1. 1. The Future of Business CollaborationHow to Turn The Inevitable into a CompetitiveAdvantageJames P. Ware, PhD Citrix OnlineExecutive Director November 30, 2011The Future of Work…unlimited
  2. 2. Building a Company Bozeman -1- © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  3. 3. Why Do People Prefer Face-to-Face Collaboration? -2- © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  4. 4. Why Do People Prefer Face-to-Face Collaboration? How can I manage them if I can’t see them? -3- © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  5. 5. But It’s Inevitable: Work Will Be. . . More More and Dispersed Collaborative -4- © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  6. 6. There are Many Tools for Remote Collaboration Screen Video Audio Sharing -5- © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  7. 7. But Having the Tools Doesn’t Guarantee Success These created This and This Tools -6- © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  8. 8. Mobile Work is the “New Normal” 33% 35% 32% “Third Places” -7- © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  9. 9. The Mobile Workforce Percent of Mobile Workers in the Global Workforce50%45%40% 35% International Data35% 27% Corporation:30%25%20% 16% More than 1 billion15% workers able to work10% from almost anywhere5% in 20110% 1 1990 2 1995 3 2000 4 2005 5 2010 6 2015 7 2020 “Mobile” means working out of the office at least two days a week -8- © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  10. 10. Four Different Collaboration Settings* This is the Same key to success Time Different Same Different• Adapted from a model first developed by Bob Johansen Place and David Sibbet, Institute for the Future -9- © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  11. 11. Succeeding in Business Today Requires You To: Build and Lead Distributed Master Teams 1 2 Mobility - 10 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  12. 12. . . . and Get Really Good at Remote Collaboration3 “Attending a meeting at the dog park” (from Workshifting.com) - 11 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  13. 13. Mastering Mobility1 - 12 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  14. 14. Building and Leading Distributed Teams2 - 13 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  15. 15. Getting Really Good at Remote Collaboration3 Know your purpose Master the Know the tools players Manage the process - 14 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  16. 16. Know Your Purpose—and Everyone Else’s “If you don’t know where you’re going, any road will take you there.” - 15 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  17. 17. Know Your Purpose—and Everyone Else’s Low Brainstorming Solving a Process ProblemStructure Producing a Product/Service High High Low Outcome Certainty - 16 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  18. 18. Know the Players - 17 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  19. 19. Manage the Process Diverge Converge  Clarify goals  Find common ground  Plan meetings  Make everyone a winner  Hear everyone out  Drive for conclusions  Search for solutions  Reward everyoneCreate MakeChoices Choices - 18 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  20. 20. Master the Tools Video - 19 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  21. 21. Video Matters - 20 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  22. 22. Video Is Different They can They can see your see what face you’re doing They can Lighting see you MattersThey can They can see you see you - 21 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  23. 23. Becoming a Video Rock Star - 22 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  24. 24. You Won’t Regret It More More productive meaningful meetings relationships Higher- quality decisions - 23 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  25. 25. Remote Collaboration: A Story Montana Florida - 24 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  26. 26. Additional ResourcesJames Ware “The Future of Business Collaboration,” Citrix Online®, November 2011 http://img.en25.com/Web/CitrixOnline/G2MC_FOW_FutureofBusinessCollab oration.pdfKate Lister “Webcam Etiquette,” American Express OPEN Forum, June, 2011 (http://www.openforum.com/articles/webcam-etiquette-tips-from-the- other-side-of-the-conference-call)James Ware “Managing People You Can’t See,” Citrix Online®, April 2011 http://img.en25.com/Web/CitrixOnline/Managing%20People%20You%20Can%27t%20 See.pdfJames Ware “Managing a Remote Workforce: Proven Practices fromCharles Grantham Successful Leaders,” Citrix Online®, October, 2010 http://img.en25.com/Web/CitrixOnline/FutureofWork.pdfJames Ware “Connecting and Engaging Teams in a Distributed Workforce,” CitrixCharles Grantham Online®, 2009 http://img.en25.com/Web/CitrixOnline/GoToMeeting-Collab-FOW-Connecting.pdf - 25 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved
  27. 27. For Further InformationJames P. Ware, Ph.D.Executive DirectorThe Future of Work…unlimitedBerkeley, Californiajim@thefutureofwork.netWebsite: http://www.thefutureofwork.netBlog: http://www.thefutureofwork.net/blogTwitter: http://www.twitter.com/thefutureofwork - 26 - © Copyright 2011 by The Future of Work…unlimited. All rights reserved

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