Notes for presenter:This presentation is meant for net new customers who are being exposed to desktop and application virtualization for the first time. For customers who have a good understanding of VMware View, we recommend using the “What’s new with VMware View 4” customer facing presentation.Please use the VMware View in-depth technical presentation for a deep dive into each of the components and features high lighted in this sales presentation.Recommend using only 2 case studies as part of the overall presentation. Additional VMware View customer use cases can be found at http://www.vmware.com/customers/
Virtualizing the desktop and providing as a managed service to providers enables a true “follow me” desktop for the healthcare practitioner.Caregivers can access their virtual desktops remotely using any traditional PC, laptop or thin client – wired or wireless for extreme flexibility as they move throughout the hospitalmove to a different device and even a different campus, and access their desktop and applications exactly where they left off. Multiple users can use the same terminal or device At the end of the day – they can even retrieve their same session from their home office.
The following high level architecture diagram gives you an overview of the VMware View solution and where all of the components fitNOTE: we again highlight the 3 key components of the solution - Platform, Management and User ExperiencePlatformvSphere for Desktops VMware View is tightly integrated with vSphere and therefore leverages and benefits from the robust set of features in that platformvSphere includes many features and optimizations built specifically for delivering VMware ViewvCenter (Not Shown) is used to manage the virtualization platformManagementVMware View Manager View Manager is the core to the VMware View solution providing centralized management of the desktop environment and brokering of connections to desktops in the data centerVMware View ComposerView Composer delivers storage optimizations to reduce storage requirements and simplify desktop managementVMware ThinAppThinApp address the requirement for application virtualization in both virtual and physical desktop environmentsUser ExperienceUsers can access their virtual desktops from a variety of devices including desktops, laptops and thin clientsThese users can be on the LAN or across the WANVMware View has a number technologies addressing user experience which we will talk about in the following slides
With vSphere serving as the foundation of the Vmware View solution the desktops infrastructure remains available even in the event of server failureVMware View customers benefit from the wide range of features built into vSphere that ensure availabilityIn addition, VMware View customers benefit from automated backup and data sync of desktop images and user data
View ManagerAdmin UI ported to Admin FlexDashboard ViewReporting DBDelegated AdminSecurity Server Setup ImprovedDesktop AdministratorUser location and FiltersIndividual VM view - Coorelation with VCAutomated USB Redirection
View composer helps IT scale to manage thousands of desktops by simplifying the desktop infrastructureAs mentioned in the previous slide View Composer enables the ability to separate the User Data Disk (user’s personalized data) and the Disk Image (OS & Applications common across users)With this model IT is able to streamline desktop management by managing fewer Disk Images as seen in the previous slide.Quickly provision new users by spawning new desktops based on the common Disk ImageSimplify updating, patching and upgrades since fewer images need to be touched by ITUpdates are guaranteed to be applied with no user intervention required
View Persona Management enables customers to enable a dedicated desktop experience while deploying floating desktops by preserving the user persona between sessions. View Persona Management is different than Roaming Profiles and has no dependence on roaming profiles but works seamlessly with existing roaming profiles deployments at customer sites.View Persona management uses just-in-time file retrieval of user data reduces peak IOPS during logon/logoff storms compared with roaming profilesView Persona management uses standard CIFS shares. No database or back-end infrastructure required.Does not require Roaming Profiles, but will support existing Roaming Profile usersSupports all flavors of Windows XP, Vista, 7Reduce virtual desktop TCO by enabling more users as stateless floating desktop pools while maintaining user persona between sessionsEnable BC/DR for user persona by separating off virtual machine and storing files in their native format on a central file serverCentralized and simple IT administration – configurable by GPOScalable persona solution with no database or logon scripts to impede scalabilityFaster user login time
If the student needs more information on ThinApp there are many course from GSS and PSO that can assist them
Thelocation based printing capabilities in View 4.5 allows IT organizations to set policy to automatically map virtual desktops to a printer that is closest to the endpoint access device.Think of a doctor in a hospital. The doctor will move from room to room visiting patients while accessing their same virtual desktop in the datacenter from different thin clients throughout the hospital. With this feature each time the doctor prints a document that print job will be sent to the printer that is closest to the physical end point.[click]As we see in this example the doctor moves from floor to floor and the closest printer (one that is on the same floor) is automatically selected as the destination printer.The nice thing about this feature is that the doctor does not have to do anything special to enable this automatic mapping since all of the mappings are defined by the IT organization.This not only makes the printing process simple for the doctor but also helps to satisfy compliance requirements in healthcare and other highly regulated industries that have have requirements around data privacy and safety.
Kiosk mode is useful in environments where there is need to support a public end-point or one that is shared by multiple end-usersAn endpoint that is set up with View Kiosk Modes will automatically login to the View virtual desktop with no need to user credentials Users will typically authenticate to applications if needed at allThe benefit of Kiosk mode is that IT can provide a solution that greatly reduces the complexity of the end point device for the end user. For example logging into the desktop is done automatically, redirection of USB devices can be done with no user intervention and Windows error messages can be kept from appearing on the endpoint deviceWhile this feature has be requested by our healthcare customers we also see this being a useful capability in other environments where end users may share a single endpoint or for those endpoints that are in public spaces.
VMware has addressed user experience head on in View 4 with the release of the PCoIP display protocol.PCoIP is a new high performance display protocol delivered in View 4 that is purpose built to deliver a superior end user experience from the task worker to the designer on LAN or across the WAN.Built for DesktopsUnlike traditional display protocols (like RDP) that were originally developed for delivering applications on the LAN, PCoIP was built specifically for the challenge of delivering a rich desktop experience to today’s demanding end-users.Designed for the LAN or WANThe PCoIP protocol is designed to deliver the best user experience to end-users accessing their virtual desktop from any locationLAN users will get an excellent user experience that is comparable to a traditional desktopWAN users will get a productive desktop experience depending link quality (bandwidth and latency). PCoIP has adaptive technologies built in to ensure the best user experience regardless of network conditionsEnd to end software implementationThe View 4 PCoIP protocol is a software solution that does not require any special hardware to runThis supports a software client (View Client) connecting through View Manager to a virtual desktop hosted in the datacenterThe View solution can, however, leverage hardware PCoIP acceleration to address requirements for the very high end usersSuperior Desktop Experience From The Task Worker To The Power UserPCoIP is also optimized to deliver a great experience to the full range of end-users regardless of the task being performed.We will talk more about this in an upcoming slideFlexibility to Address the Widest Variety of Use CasesWith the software implementation and the ability to leverage hardware for the very high end, the VMware View solution has the unique ability to address the full range of use cases with a single solution
View 5 has made improvements to the protocol reduce the default bandwidth consumption with the out-of-the-box settings. Additionally new settings exposed via GPO are available to enable IT administrators to further tune the protocol settings to reduce bandwidth consumption up to 75% from previous versions of View. The combination of enabling client side caching and disabling build to lossless deliver the 75% savingsLossless CODEC:Optimizations were made to the lossless CODEC in how it compresses and handles text. Typically ClearType, rich type and anti-alias fonts consume about 24% of the bandwidth and the update in View 5 reduces that utilization. This optimization is default available in View 5 and does not have any client side dependenciesClient Side Caching:Caches imaging content on the client side to prevent retransmission of persistent desktop imaging components (i.e. background wallpaper, start menu) to optimize bandwidth usage and eliminate re-transmission. This capability is initially supported for the Windows View Client and not on zero and mobile clients like tablets. By default this setting is ON and configurable via GPO. Subsequent updates to View clients for Mac and Linux will support client side caching – not tied to View 5 release.Disable Build to LosslessBy default, PCoIP delivers a fully lossless experience. This rich user experience can use more bandwidth than available or needed across the WAN for certain end-user populations. In View 5, IT administrators can disable build to lossless and deliver a perceptually lossless user experience for end-users across the WAN to reduce bandwidth use per session, increase user density per WAN link and scalability. By default build to lossless is enabled and this has no client side dependency.
View Media Services for Unified Communications delivers an integrated UC + virtual desktop experience. Delivered via partner integrations to View API’s, this integration enables the UC solutions to detect when they are running in a View session. The user will seamlessly interact with the softphone or UC application within the virtual desktop session but the actual encoding and decoding will happen on the client device and not within the VM session. By integrating the softphone control within the VM session, end users now have a desktop and phone that follows them This enables their media engine to do the media processing and maintain a direct point to point call connection to avoid hair-pinning and increasing load in the datacenter. By separating out the VOIP from the desktop, you are able to maintain the QoS for VOIP separately from the desktop. Additionally the desktop doesn’t become the bottleneck for the VOIP. Finally once calls are initiated, they are delivered point to point versus cycling through the virtual desktop and the datacenter to preserve call quality and performance. This solution delivers ultimate scalability and performance while delivering a seamless end user experience. Strategic objectives for Unified Communications with VDIBusiness continuity for desktop and Unified Communications (UC) servicesInvestment protection – leverage existing UC infrastructureGreener IT solution with flexible working modelsImproved employee productivityChallenges TodayServer scalability issuesHairpinning of Real Time Protocol (RTP) mediaBandwidth intensive sessionsLack of Quality-of-Service (QoS) supportPartner will be delivering solutions in this area starting in 2011. Announcements and partner trainings coming soon.
View Media Services for 3D graphics delivers the first phase of a virtual GPU. This enables basic 3D applications requiring DirectX9 and OpenGL in the virtual desktop without the need to purchase physical GPU or specialized client hardware. Support for Aero and Office 2010 enable a new generation of productivity applications for end users. Note: enabling this feature for desktops uses more CPU resource pre desktop to do the graphics rendering.
With a desktop virtualization solution it is important to provide end-users with an experience that matches that of their traditional desktopThe following are some of the key components to ensure a superior desktop experience:Rich Media & Graphics – support for pictures/graphics and rich media such as video and flash contentMultimedia Redirection – providing the ability to redirect content to be rendered on the client device instead of in the datacenter where the virtual desktop is. With redirection local resources can be leveraged to deliver the best user experienceProgressive Build of Graphics – With the ability to quickly deliver a low resolution image and build up to the full resolution image, PCoIP ensures that end-users can be productive even when they are faced with less than optimal network conditions.Productivity Applications – support for productivity applications such as Microsoft Office (Word, Excel, Power Point), Adobe Acrobat, Web Browsers, data entry, home grown applications and more True Multi-monitor – PCoIP has the ability to support up to 4 monitors and treat them all independently for things like resolution and pivot. This is not stretching the desktop as some protocols doUSB redirection – Input from a USB device that is plugged in to a local client will be directed to the virtual desktop in the data center. This will enable a user to plug in something like a memory stick and access it from their virtual desktop. Other supported devices include but are not limited to, mass storage devices, USB printers, scanners, etc…
The Offline Desktop feature addresses end-user requirements to disconnect from the network and still have access to their virtual desktopWith Offline Desktop the virtual desktop is checked out of the data center (downloaded to the local machine)The end-user has full access to work with their desktop environment without a network connection such as when they are on an airplaneWhen the end-user goes back online, any changes are synchronized with their desktop back in the datacenterType 1 (or native, bare-metal) hypervisors are software systems that run directly on the host’s hardware to control the hardware and to monitor guest operating-systemsIT policies can be extended to the desktop when it is offline so the desktop and all data is still secureThe entire desktop is encryptedIT can set policies to require a check in within a given amount of time or else access to the desktop will expireOffline desktop component of VMware View increases productivity by enabling end users to work offline and run managed virtual desktops locally for the best user experience. Offline Desktop is an experimental feature which means customers can try it out in their environment but we do not recommend or support it in production.
Enable offloaded and centralized anti-virus and anti-malware (AV) solutions with the ability to integrate with AV solutions such as those from Trend MicroAV services run centrally in a security VMCentralization of AV through vShield Endpoint eliminates agent sprawl across desktop virtual machinesCentralization also helps to eliminate AV storm issues typically associated with AV services distributed across virtual machinesThis solution allows IT to better control the AV service ensuring compliance and protection across the desktop environmentIT management and logging of AV is simplified through centralizationvShield Endpoint is included as part of the View Primer bundle and can also be purchased stand alone
VMware View - Marek Bražina
VMware View 5.0<br />MarekBrazina<br />Senior Systems Engineer<br />
Secure remote access</li></li></ul><li>Follow Me Desktop – Example with SSO<br />Improve Workflows<br />Laptop <br />Remote Physicians Office<br />Nurses Station Desktop<br />Wireless WOW<br />Thin Client<br />Streamline Workflow – Tap and Go<br />User taps badge or swipes finger to reconnect to desktop<br />Single click SSO to all Clinical Applications<br />User disconnects from desktop with card tap <br />Desktop maintained on server as user roams<br />Also Includes<br /><ul><li>Password Management/Reset
Reauthentication support – i.e. drug dispensing</li></li></ul><li>Centralized Enterprise Desktop Management <br />VMware decouples Desktop image from the PC<br />Desktops run in secure datacenter<br />Present Desktop into clients over Network<br />
VMware View – Built to deliver desktops as a managed service <br />Platform<br />VMware vSphere for desktops<br />Management<br />VMware View Manager<br />Vmware View Composer<br />VMware ThinApp<br />User Experience<br />PCoIP<br />Print<br />Multi-monitor display<br />Multimedia<br />USB redirection<br />
Providing higher levels of desktop availability<br />Availability<br /><ul><li>Reduce downtime for desktops
Apply group policies</li></ul>View Manager<br />Template<br />Banner Health was able to provision 2600 users in under 10 days.<br />vCenter<br />
Single Image<br />Management<br /> View Composer<br />Traditional VDI<br />VMware View helps reduce storage costs by 70%<br />Optimize storage with View Composer<br />
Single Image Management<br />Simplify desktop image management<br />Image Updates<br />Manage thousands of desktops<br />Streamline desktop management with View Composer<br />Quick provisioning<br />Simplify update, patch, and upgrade activities while retaining user settings<br />Guarantee updates are applied to every desktop<br />
Efficiently Preserve Settings and Data<br />Overview<br /><ul><li>Just in time retrieval of user persona
Improve user experience</li></ul>View Persona Management<br />
ThinApp Management<br />Feature introduction<br />Associate ThinApp assignment and delivery at desktop pool level<br />Once entitled, it supports visibility into <br />ThinApp status on desktops <br />Event auditing<br />Benefits<br />Integrates View and ThinApp functionality<br />Providing ease of management and delivery capabilities<br />Dashboard overview of current ThinApps in a client environment<br />
Streaming – executed from datacenter</li></ul>Application Dashboard<br /><ul><li>Inventory of ThinApp applications managed by VMware View
Optimize assignment process per application group</li></li></ul><li>View Composer with ThinApp<br />Application Virtualization<br /><ul><li>Redirect all application “writes” to the user data disk, by default
Reduce the number of master images and size of base disk
Provide simplified entitlement, deployment, and management of applications
Simple GUI interface for Administrators to link devices to printers</li></ul>Use Cases<br /><ul><li>Medical staff moving from room to room in a hospital
Bank personnel moving around a branch office</li></ul>Floor 1<br />Floor 2<br />Floor 3<br />
Kiosk Mode<br />Overview<br /><ul><li>Support for public or shared end-point
Automatic login – no credentials required to access desktop
Authentication done through the application if needed</li></ul>Benefit<br /><ul><li>Simplified user experience – auto login, auto USB redirection, no Windows error messages</li></ul>Example Use Cases<br /><ul><li>Education – labs/classrooms