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  1. 1. Good Brands report 2010 in association with thepurplelist
  2. 2. 2010 Being a genuinely good brand in 2010 takes more than a widely used product and an ubiquitous global presence. Though there is no precise formula, what the ten good brands on our list have in common is a penchant for imagination, innovation, environmental re- sponsibility and social consciousness. Their products and services don’t just serve a ba- sic need, but instead help as a tool to improve people’s lives. Several companies have stayed strong, main- taining their positions from last year with continued innovation, while others on the list have jumped into prominence through offer- ing creative solutions and ground breaking new business models. We started our search for the Good Brands of 2010 by looking at the companies we were writing about on over the last six months. We then asked a panel of cross-in- dustry global experts from the Purple List to tell us which of the common brands on PSFK were considered ‘Good’. We hope the learnings from this report, and the companies identified within, provide you with inspiration that you can use to make things better. Piers Fawkes Founder PSFK & The Purple List purplelist.com466 B ROOM E STREE T 2N D FLOORN E W YORK , NY 1 0 013 USA+1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 2
  3. 3. 10 key learninGs 2010constant innovation and re-imagine experimentation the world create the game you live your Brand & teach want to play others aBout it Build value By align around good sharing Knowledge rather than a product react daily to purchase, provide a mentality to Buy partner with liKeminded present products Brands to create improved as stories products & services 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 3
  4. 4. Good Brands of 2010 2010 top ten Brands 1. Google 2. Apple 3. Jamie Oliver 4. MIT 5. Ace Hotel 6. IKEA 7. Nike 8. Twitter 9. Foursquare 10. Nintendo 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 4
  5. 5. #1 GooGle 2010Partners With Healthcare Institu- Works With Sony and Intel To Ex- Introduces Buzz and Wave, Im- Streams Real-Time Google Searchtions To Show Public Records plore New Online TV Applications proves Docs For Collaboration ResultsGoogle continues to help users determine how they frame theconnected world. With an ongoing stream of free applications total 8.34and the extension of services onto devices with its Android OS,the company inspires its users through improved access and un-limited openness. The streamlining and sharing of Google Docs,Buzz and Wave helps users to access a cloud of collaborators bytransforming like-minded groups and interests into communities.Google has become increasingly agile with quick developments innovation responsiBility community imaGinationto real-time queries in areas like public health information, as wellas improved upon innovations in television entertainment. 8.97 7.20 8.46 8.71 2009 position: #1 lessons for Business purple list voicesenable open innovation “While they make few physical products or devices beyond theBuild platforms that enable a community of users to create and Android phone, Google is an organic part of every device I’m con-collaborate. nected to. They find a way to make existing technologies better (from search to spreadsheets and digital documents), and areallow for customization/personalization constantly researching and inventing better technologies (evenAllow your users to determine how they want to interact with your the oftentimes stale display advertising work, or search algo-end products and services. rithms that faciliate more targeted results). The interface is always easy, smooth—and they use their imagination and power to helpconnecting people, institutions and things society (e.g. offering technology to help locate missing peopleDevelop pipelines for easily sharing data. following Haiti earthquake). I admire Google’s desire to use its imagination and innovation as a force of good—and not just famere-imagining what already exists and making it Better or profit.”Innovation doesn’t always come in the form of brand new ideas. Itoften results from improving upon something already in the mar-ketplace. PaloMa M. Vazquez Brand Marketer & Writer, New York, USAgive it away for FreeFind ways to monetize the relationships around free services and, as opposed to thinking only in terms of one-time trans-actions.provide utility “Google builds-in innovation, which most all other companies doDesign thoughtful methods for how people find, access and orga- not do. By allowing their employees the opportunity to explorenize the information stream in their lives. their ideas, they are not only seeing fruits from this in new prod- ucts, but surely happier employees and better primary work from them.” Mike Maddaloni President and Founder, Chicago, USA 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 5
  6. 6. #2 apple 2010iPad Is An Instant Hit With Record iPhone Remains Leader In Main- Looks To Integrate Eye-Track New iPod Nano Includes VideoSales taining App Ecosystem Technology For Text Reading Cameraapple’s positioning in the imagination and innovation categoriessolidify its standing as a true game-changer. The brand’s commit- total 8.18ment to top-line thinking and new product design not only drivesuser engagement—it defines it. As with the introduction of theiPad, improved iPhones and iPods, the brand creates its own cat-egories, reigniting demands and motivating consumers to follow.Through the seamless design of apps, and their impact on thesyncopation of software and hardware offerings, Apple has innovation responsiBility community imaGinationmade it easy for consumers to move smoothly within the productfamily. The company has also made its computers smaller, sleek-er and greener, for minimalized physical and environmental im- 9.07 6.13 8.20 9.30pact on its users’ lives. The true nature of a successful brand isto constantly create new value for its customers, and Apple doesprecisely that. 2009 position: #2 lessons for Business purple list voicescreate a service and Build a product around it “They make the integration of an ecosystem of media consump-Design a great service that gets people in the door and builds tion and software with salivation-triggering hardware look so in-relationships, then roll out products that leverage these capabili- credibly easy. To how they surpassed Sony.”ties.Focus on intuitive user experienceDistill the design of device interface, features and functionality Jason Castillo taninto a package that is accessible to and enjoyable for any level Creative Director, Manila, Philippinesof user. ecosystemGet creators involved in your offerings, adding value to your prod-ucts right out of the box.infinite relevancyContinually offer new services around a product, extending itsusefulness and relevancy in people’s lives.Keep the customer wanting more “I believe being imaginative refers to not being satisfied with theCreate a culture of endless innovation that maintains a level of status quo and not limiting one-self to improving what is alreadyexcitement with your audience, keeping people talking as they out there. To me, Apple is one company that does this. They tryawait future releases. to visualize what we will need in years to come, what gadgets we will want to interact with, in short, what our future can be like. Thestay two steps ahead iPod, the iPhone, and even the iPad are all great examples of be-Instead of looking for the next big thing, imagine what comes ing one step ahead of what others are doing.”after that.make the Future nowLead the way with products and services that change the way Paulina lezaMapeople think about the possibilities of now. Senior Strategy Consultant, Mexico City, Mexico 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 6
  7. 7. #3 Jamie oliver 2010Wins 2010 TED Prize For Vision To Feed Me Better Campaign Brings Educates Schoolchildren On Fruits Creates Social Enterprise Restau-Change Way We Eat $1 Billion For Improved School And Vegetables rant, Fifteen Lunches In UKJamie oliver has quickly become the face of a revolution inhealthy eating. His vision of a better diet earned Oliver a TED Prize total 7.97for intiating new awareness around the way children eat, espe-cially in public schools. His campaign to improve meals in schoolsraised over $1 billion to the UK system, as he spends time educat-ing American children in the Jamie Oliver’s Food Revolution USATV show.Oliver, as a brand, appeals to better psychological and physical innovation responsiBility community imaGinationhabits and consumers trust his strong sense of generosity, altru-ism and positivity as their global advocate. The success of his ap-proach to healthy eating owes a great deal to disruptive media 7.61 8.19 8.27 7.97and public visibility. As an author, television show host and mobileapplication steward, he owns a personal brand of better habits,integrating them into the realities of the day. The knowledge he First time on good Brands reportpromotes is shared and intended to cultivate community, whichbuilds long-term value in a way that consumers can understandand appreciate. lessons for Business purple list voicesalign around good “Jamie Oliver took his platform of food/cooking and imaginedImplement solutions and help create real change beyond the what it could be and do something more—help improve lives, notbrand, motivating individuals and communities to take action. just taste good.”live your BrandThough consumers are quick to reject falsehoods, they will also Brian Meyersreadily accept and embrace authenticity. Discover what matters Senior Trends Analyst, Cincinnati, USAmost and share it with people. the status QuoThere are no small problems, only small solutions. Challengeyour audience to step outside their comfort zone and make realchange.appeal to universalsThe easiest way to build a community is to create somethingaround something that everyone can believe in.Become the Face of your BrandIn a world of real-time information and greater transparency, suc-cessful brands can no longer be faceless entities. Put yourself infront of your audience and talk to them. “He has amazing ability to combine social responsibility and edu-teach people to Be Better through entertainment cation with entertainment in a seamless fashion. His Food Revolu-Broadcasting a one-way message isn’t a bad strategy if it’s enter- tion represents a new evolution of branded ‘infotainment’.”taining and makes people to stop and think. Justin norVell Director of Product Marketing, Phoenix, USA 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 7
  8. 8. #4 mit 2010Revolutionizes Biking With Copen- Develops SourceMap App To Track Creates Lighter Batteries For Sus- Enables People To Track Trashhagen Wheel Concept Product Origins tainable Power With SENSable City LabThe Massachusetts institute of technology (MIT) is a leading uni-versity that has bridged its history of collaboration with imagina- total 7.86tion into consumers’ daily activities. With its student-generated“lab” programs, recent innovations have improved people’s abili-ties to track personal and behavioral data, while realizing whereobjects come from and where they go. The Institute’s SourceMapapplication allows consumers to geographically track every com-ponent of their product origins to evaluate carbon offsets, whileMIT’s SENSable City Lab focuses on providing a real-time trail of innovation responsiBility community imaGinationwhere trash goes after it is thrown out.The school’s Copenhagen Wheel, allows riders to collect, track 8.37 7.01 7.61 8.43and share their progress, and also to visualize the impact theirbiking has on their local environment, personal health and sociallife every time they pedal. First time on good Brands reportThe brand emotes real accessibility, intuition and sound scienceby inserting intelligence into our everyday objects and habits. lessons for Business purple list voicesQuestion the impossible “MIT is not about the best and the brightest, it is about thoseApproach the impossible with new perspective. who think differently and want to challenge what they know. Their students want to take that next step and be the onesBuild value By sharing Knowledge who open the new door. MIT is a place where ideas need to beInspire progress by spreading innovation that others would con- shared, and knowledge is for everyone to have and debate, whichsider trade secrets. translates into new ideas, new ways of looking ahead and a constant push and acknowledgement of the fact that imaginationenable awareness has no limits.”Provide tools to track information that will help people make in-formed decisions. Paulina lezaMalook Beyond technology Senior Strategy Consultant, México City, MéxicoUse art as a type of research into imaginative possibilities “why?”Understand the purpose behind boundaries that define the cur-rent state of affairs. “Research is the basis of imagination. It’s tomorrow, it’s the future, it’s what we will all be using in ten years time. Shaping the objects of the future is probably the most imaginative activity for a human being’s mind.” saraMiCol VisCardi Journalist, London, UK 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 8
  9. 9. #5 ace hotel 2010Allows Individual Artist Collabora- Uses Local Knowledge and Cre- Collaborates With Niche Busi- Opens Handmade-Only Commu-tion In Hotel Decor ativity To Enhance Hotels nesses, Opening Ceremony and nity Shop Stumptownace Hotel brings a new spin on the hospitality industry, using thetheme of storytelling and collaboration in each of its four loca- total 7.30tions.Celebrating local design and engagement, each interior and en-vironment is individually curated by nearby artists and agencies,building a strong consciousness and community around its geog-raphy. Through relevant partnerships with niche businesses likeOpening Ceremony, Project No. 8 and Stumptown, as well as pro- innovation responsiBility community imaGinationviding space for community activities and events, the hotel hasrebranded the experience of the overnight stay, making it a des-tination for like-minded visitors seeking more authentic, personal 7.86 6.60 7.01 7.73accommodations at an affordable price. First time on good Brands report lessons for Business purple list voicesengage the creative community “The Ace Hotel’s philosophy to create an egalitarian atmosphereLook for imaginative and artistic ideas, and let them help co-cre- by bringing together creative types with smaller budgets hasate the brand’s authenticity. reenergized boutique hotels. I love their on-going collaboration with Opening Ceremony and Stumptown coffee. Everything theyBreak the cookie cutter do as a whole feels specifically placed and thoughtfully attended,Bring distinction into every detail. Originality stands for a lot in while still not being too contrived.”consumers’ eyes.collaborate with likeminded BrandsSimilar brands build on the strengths and attitudes of each other. Jolene delisleTogether, they represent a whole experience. Design/Art Director, New York, USA everywhere Feel localLocal culture brings life to a destination, and makes for a seamlesstransition in and out of each place.tier your offerings, But make each specialVaried levels of engagement enhance exploration and encourage “The ability for Ace Hotel to erupt onto the cultural vibe isaspirations with the brand. stellar. It creates a customer experience by starting with the experience already in existence. Bringing the community into itspush expectations—set a new standard design, fostering new events within the locals, and a keen abil-Think ahead of expectations to tailor the experience for greater ity to have a consistent delivery of that experience. The brandenjoyment. adapts, but what is most imaginative is the fact that it brings trav- elers the most authentic experience, to the point that even themore than a hotel: social hub, meeting place locals want to stay as close to the brand as possible.”Creating a third place for social activity inspires conversation andorganic growth to build community. JaMes riCe Creative Director, Portland, USA 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 9
  10. 10. #6 ikea 2010Friendly Design For Healthy Home Furnishes Parisian Subways Expands Product Line For Energy Creates Consciousness AroundAir Efficiency Aluminum Conservation With Childrenikea is showing a growing commitment to facilitating social goodby creating more sustainable products and acting as a platform total 7.24to help the community. From their solar-powered desk lamps to acontest encouraging aluminium recycling, the company is takingreal steps to help better manage the world’s resources.A number of marketing campaigns, both physical and digital, havealso provided useful benefits for their customers. A guerrilla adcampaign saw IKEA furnishing a Parisian subway stop with their innovation responsiBility community imaGinationfurniture, and when local creatives from Hamburg were evictedfrom their studio, IKEA allowed them to temporarily work in theirstore and explore the environment. 7.21 7.01 7.16 7.56 2009 position: #9 lessons for Business purple list voicescreate social incentives “IKEA is a great innovative brand. In the last year they’ve startedReward consumers for talking about and your brand for interact- to embrace augmented reality as a marketing opportunity to al-ing with branded social spaces. low consumers to see what IKEA furniture would look like in their own home before they purchase it. It’s moves like this that areproduce rapidly putting them ahead of the competition along with a great priceDevelop an environment where consumers have a reason to come point and options.just to see what’s new.make products realGive consumers tools for picturing how products fit within theirlives. duane Brownapproach the serious with playfulness Digital Strategist, Toronto, CanadaCreate inspiring environments that encourage imaginative think- BoldlyExperiment briefly with daring new ideas, and make it critical toreact promptly to responses. “IKEA is a mass brand. It doesn’t pretend to be high-end because it isn’t. Still, aesthetics are a big part of its product offering, andmodular products slowly, innovation is coming to be too. Over the last year I’ve par-Provide building blocks for consumers to combine in their own ticularly enjoyed IKEA’s Facebook advertising campaign (whereways. users won items they tagged in Ikea’s Facebook photos), and their subway advertising (where they placed furniture in New York’sstorefronts as collaborative workspaces subways). Utility is an important factor in its success. I’m sure thisShare space and resources with likeminded communities. isn’t the last I’ll see of the brand this year!” anJali raMaCHandran Strategist/Planner, London, UK 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 10
  11. 11. #7 nike 2010Recycled Cardboard Packaging Produces Anime App For Girls Creates Travel Guides With True Nike Innovation Lab ConstantlyDesign City App Creates New Ideasnike has re-emerged as an imaginative leader, incorporating realaspirational qualities that make its products and services better. total 6.79Whether its with dreamy anime advertising or social apps thatallow users to make location-based games and travel guides oftheir city run, Nike understands, anticipates, and inspires the de-sires of its broad consumer base. As a brand that has long stoodfor individual freedom and expression, they have recently workedto act as a complimentary partner, allowing users to closely cus-tomize their preferred fitness experiences with apps, equipment innovation responsiBility community imaGinationand product explorations. In essence, they have put their mostpassionate consumers in charge of developing and evolving thebrand. 7.49 5.71 6.37 7.57“Just do it” has also become further integrated into product de-velopment and design to react to current trends and movements. 2009 position: #13As Nike products and packaging are constructed out of recycledmaterials (furthering an omnipresent trend in all consumer mar-kets), the tagline takes on new meaning to motivate and inspireothers towards eco-friendly habits and practices. lessons for Business purple list voicescreate outlets For competition “Nike consistently demonstrates a committment to imagination,Build on the natural drive to compete with ourselves and others. either in their product innovation, service innovation or advertis- ing. They never stop pushing the envelope, understanding theinspire users to meet challenging standards core behaviors and motivators of their customers and deliveringPresent consumers with the opportunity to measure up against experiences that exceed expectations.”great talent.think globally andrew sCHultzApproach consumers from a global perspective by speaking to Web & Tech Dir. Experience Design, Philadelphia, USAour common humanity. child-like optimismFoster communities and environments that shun overly-rationalskepticism.encourage Believers, ignore othersRather than a product to purchase, provide a mentality to buyinto (or not). “Nike uses imagination to constantly innovate their products anddata For immediate tangible Benefits make them better. They also use imagination to get inside theBuild tools that allow users to passively collect information about passion and desires of their customers. With a quick walk by onethemselves, with analysis that benefits them positively. of their concept stores, passer-bys are inspired to live better and push themselves. Inside a Nike store the concept goes further, creativity is used to present the possibilities of a lifestyle that is in reach. Products that inspire the consumer to live better and dream of possibilities.” Jason Ford Executive Producer, Toronto, Canada 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 11
  12. 12. #8 twitter 2010Contextual Ads: Promoted Tweets @Anywhere Platform Allows The Hello Wall: Twitter-Controlled Shark Sends Triggered SMS AlertsAdded Brands To Integrate Twitter Public Art Installation Through Twitter ExperienceOver the past year, twitter has continued to extend accessibilityto a wider audience by opening its programming interface to ap- total 6.75plication and website developers to further promote its real-timecommunication model into the online world.Even objects have begun to appropriate the platform for its tech-nologies. Everything from tea kettles, sharks and art installationsnow utilize the service to measure alertness and response, Twitterhas become the modern day version of the town cryer. innovation responsiBility community imaGinationAs awareness of the service has spread to reach a broaderaudience, Twitter has made it easier for other brands to inte- 6.77 5.79 7.66 6.77grate the experience with their @Anywhere platform. The swell inattention from advertisers and marketers has also lead Twitterto better brand its value, creating Promoted Tweets to generate 2009 position: #10advertising revenue. lessons for Business purple list voicesenable real-time “I love businesses that accidentally back into success. I love thatAt a time when something that happened yesterday is already Twitter was born because the founding team wanted a better wayold news, find ways to reach your audience with information as it to communicate with each other rather than from some preciselytakes place. plotted corporate plan. Imagination is at the very heart of organic growth.”distilled KnowledgeIn a world cluttered with information, delivering an easily digest- saraH Browneible message to your audience is increasingly a necessity. Web & Tech Writer, Social Researcher, Trendcaster Carmel, USAconsider context greater relevancy to any offering by delivering answersaround the questions of who, where and when.the art of conversationTransform one-way, top-down communication into eye-level ex-changes that allow anyone to take part in the conversation.empower niche audiencesWhile products and services directed at mainstream consumersare still the norm, the ability to reach smaller audiences with nicheofferings is quickly becoming a viable alternative for expandingawareness and market share. “Twitter is the perfect example of less is more and how constraintsnetworking everything help foster creativity, not limit it. As a platform, Twitter has runData is power resource and raw material for innovation. Allowing away with the game. Not even Facebook or Google can competepeople to connect with and tap into that stream adds value to directly.every transaction. alex HillinGer Brand Alchemist, Seattle, USA 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 12
  13. 13. #9 foursquare 2010Enhances Digital Maps With Matches Like-Minded Strangers Gives Active Users Superpower Reinvents College Campus Experi-Reviews Privileges encesFoursquare has become one of the fastest growing mobile brands,as it strives to create a more integrated social ecosystem within total 6.65cities. By elusively combining location-based tracking with userreviews, the practical application takes on a gamer’s mentality to“check-in” for greater exposure to new and familiar locales.By partnering with Bing to bolster its data stream, and relying onusers to enhance their experiences through tiered “superpower”privileges, the brand attempts to improve how we live our daily innovation responsiBility community imaGinationlives using social progress as its currency. The app propels its us-ers to achieve in an online world by doing it in the offline, allowingthe individual to connect to like-minded communities, groups and 7.43 5.50 6.66 7.01interests. First time on good Brands report lessons for Business purple list voicesprovide a platform and incentivize users to contribute “Foursquare has only been around a year, so it’s hard to call themShared currency appeals to all consumers involved, bringing val- a long-term innovative company. However, in that short period ofue into the relationship. time they are trying to push idea of check-in into the mainstream and partnering with interest companies to make it happen. Com-gaming dynamics can serve as incentives For user ing out with their beta Business Dashboard was a great move andengagement is helping to keep their company small. I think their most innova-Allow users to build experience and progress at their own pace. tive move to date was giving up some power to allow users to edit, merge and fix venue listings. That move has kept them a nimbleFind useful ways to connect users with each other but strong company to be reckoned with. They are listening to us-Build upon a like-minded social strategy to enhance action and ers and have done a lot for a start in such a short period of time.” a niche audience, prove demand, expandUnderstand the wants and needs of each user and find solutions duane Brownto best fit their everyday lives. Digital Strategist, Toronto, Canada help with growthCollaborations within a single platform help to create relevantgoals to move forward. “Foursquare is imaginative, because it is something no one had thought about. As usual, imagination is nurtured by reality ele- ments and Foursquare rearranged Zagat, Twitter, Word of Mouth tactics and people’s self-promotion tendencies. The result is a platform that soon will be measured media for small businesses.” iVan sanCHez Dir of Brand Planning and Development Bogotá, Colombia 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 13
  14. 14. #10 nintendo 2010Wii+Netflix Allows For Unlimited 3D Gaming With No Glasses On DS McDonald’s Uses Nintendo DS To Wii Teaches CPR TechniquesMovie Streaming Device Train Employeesnintendo has proved itself worthy of being a good brand byproviding tools that are versatile and useful beyond their prime total 6.61intent, allowing for imaginative re-purposing.By re-imagining the gaming console with Wii, the company hasattracted both gamers and audiences on the periphery to em-brace the brand. With its strategic partnership with Netflix,Nintendo has been able to grow beyond the gaming category, asa more expansive entertainment brand. innovation responsiBility community imaGinationThe company’s portable gaming system, the Nintendo DS, hasbeen re-purposed for educational purposes as well. Japanese 7.34 4.86 6.47 7.77McDonald’s employees have also been successfully trained usingthe DS with success. 2009 position: #18As new advancements are made in both interface design and in-teractivity (such as the the integration of 3D technologies into theDS), Nintendo will no doubt focus efforts on further broadeningthe brand to reach more people at every consumer touch point. lessons for Business purple list voicesFind an alternative market when you can’t compete head on “From the moment they got into the video game industry theyRecognize that users naturally separate themselves into various have not stopped moving forward and proposing what the indus-levels of product engagement try is able offer. From Game Boy to Wii, Nintendo has become a company that knows and understands insights and is able tolower the Barrier to engagement translate them into great products. What I particularly admireMake devices and experiences intuitive, focusing on human be- about them is that they do not limit themselves to “gamers”, theyhaviors and inputs explore outside their own “natural consumer” market. With the Wii they have been able to offer a product that is changing every-Be the reason Families get together one’s understanding of a video game, including my 58-year-oldFocus beyond the primary consumer and build opportunities for aunt who uses it everyday.”brands to draw a broader audienceuse gaming interactions to teach Paulina lezaMaReinvent and reapply the collaborative gaming model to incentiv- Senior Strategy Consultant, México City, Méxicoize real-life learnings and education outside your industry/comfort ZoneIntegrate technology normally restricted to other products “Nintendo is imaginatively effective because it goes beyond their core business. Imagination for a game developer is not only about technology and usability boundaries and possibilities. It is also about asking how to develop a brand that does something for people. At Nintendo, they imagined a console that not only enter- tained when playing but also delivered entertainment in a more passive way.” iVan sanCHez Brand Strategist, Bogotá, Colombia 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 14
  15. 15. top listinGs 2010 top 15 Good Brands 20101. Google 6. IKEA 11. Facebook2. Apple 7. Nike 12. Starbucks3. Jamie Oliver 8. Twitter 13. Lady Gaga4. MIT 9. Foursquare 14. Nokia5. Ace Hotel 10. Nintendo 15. American Apparel top 10 By cateGory innovative responsiBle community imaGinative Brands Brands Brands Brands Apple Jamie Oliver Google Apple Google Google Jamie Oliver Google MIT MIT Apple MIT Ace Hotel IKEA Twitter Lady Gaga Lady Gaga Ace Hotel MIT Nintendo Jamie Oliver Starbucks Facebook Ace Hotel Nike American Apparel IKEA Jamie Oliver Foursquare Apple Ace Hotel Nike Nintendo Nokia Foursquare IKEA IKEA Twitter Starbucks Foursquare top 10 Good Brands from 20091. Google 3. Zipcar 5. Amazon 7. Virgin 9. IKEA2. Apple 4. GOOD Magazine 6. Facebook 8. Twitter 10. Skype 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 15
  16. 16. methodoloGy 2010 selection The Good Brands Report is an indicator of combined relevance and leadership in 2010. We started our selection process by re- cording the number of times brands were mentioned in 1,500 of our most recent articles (published between Nov. 1, 2009 and April 1, 2010) and then calculated the 15 most common brands. These brands were judged the most relevant in the cultural zeit- geist. experts With the most relevant brands, we asked a panel of experts on The Purple List to rate the brands between April 1 and April 14, 2010. Over 100 Purple Listers from 17 markets responded to the survey and on a scale of 1 to 10 ranked the brands presented on Innovation, Environmental Responsibility, Imagination, and Social Collaboration. The average scores gathered gave PSFK a figure to show how ‘Good’ each brand is in our survey. questions asked innovation How well does this brand consistently innovate? responsiBility How well does this brand make environmental and ethical con- siderations—like reuse and recycling—around the production and distribution methods it uses to get their products/services to market? community How well do these brands provide a positive and beneficial expe- rience to all those it touches from production to consumption— providing society as a whole with an improved experience? imaGination How well do these brands consistently use imagination to produce good products and services? 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 16
  17. 17. aBout psfk 2010psfkPSFK is a New York City based trends research and innovationcompany that publishes a daily news site, provides trends re-search and innovation consultancy, manages a network offreelance experts and hosts idea-generating events. We aim toinspire our readers, our clients and our guests to make thingsbetter—whether that’s better products, better services, betterlives or a better world.www.psfk.comthepurplelistExpertise available at anytime, anywhere and on any subject. can we write aPSFK’s Purple List is a network of experts for hire. The list is comprised of design-ers, journalists, marketers, and entrepreneurs. The Purple List has been used by report For you?journalists to find expert views on new stories; by agencies in search of talent; andby global research consultancies. Plus, PSFK uses the Purple List both as a sourceof editorial research and opinion on PSFK and as a source of paid expertise whenperforming client work. Piers Fawkes CEO & Founder +1 646.520.4672 Jeff Weiner Director, Business Development +1 646.520.4665 +1 516.359.3453 466 Broome St. 2nd Floor New York, NY 10013 USA April 2010 v.3 466 B ROOM E STREE T 2N D FLOOR N E W YORK , NY 1 0 013 USA +1 6 46 520 4665 W W W. PSFK .COM Good Brands Report 2010 17