Club No. 858173
Images "Think like a wise man but communicate in
the language of the people.”
William Butler Yeats
Division C, District 82
Vol. 1, Issue 2; Feb 2009
JPKU Toastmasters is a place where we celebrate creativity. I Balraj Arunasalam
District Governor—2008 / 09
believe that creativity requires the courage to let go of our
inhibitions and by letting go of our inhibitions we discover the Toastmasters International
joy of being us. Creativity fosters a positive mutual learning Always Ahead…
environment where the speaker and the listener both benefit
from each other. Moreover, I completely agree with Scott The President and members of JPKU Toastmasters
Adams that creativity is to allow you to make mistakes.
Therefore, let us all embrace creativity, make mistakes, Clubs such as yours are a role model to many clubs and members of our
create a positive learning environment, shed our inhibitions district. JPKU Toastmasters achieving President’s distinguished status
consecutively for the past three years demonstrates the leadership
and become better leaders and communicators!
ability and commitment of your club. It has also shown that your club
Parul Purwar continues to develop leaders who are focused and committed. Leaders
staying focused are the biggest service that the club could do to its
Mission of the current and new members.
Toastmasters Club Members feel proud to be a part of a successful club. Successes of a
To provide a mutually supportive Toastmasters Club largely depend on the quality of its educational
and positive learning environment in which every meeting. One meeting of your club that I attended almost two years
individual member has the opportunity to develop ago is still in my memory, only because of its quality. I can imagine how
oral communication and leadership skills, which in your club would be doing currently, with all those members I met then
turn foster self-confidence and personal growth still being active. Your club members, such as our LGET Deepak Menon,
DVG Vinay Jain, AG Jyoti Narula and many others have not only led your
club but they are also dedicated leaders in our district.
My sincere congratulations to every one of you for making your club an
outstanding club in our district. I invite you to Colombo so that you can
INSIDE THIS ISSUE celebrate all your achievements by “Dancing on the Rainbow” at
1. President Speak 5. Tip-Tap-Toe Images Feb 09 Editorial Team
2. Ovation 2009 6. Know thy T’master
3. What have you got to lose? 8. Kudos!! Deepak Dewani Juhi Chawla
4. Indomitable spirit of Toastmasters 9. Inside-Out Chief Editor Assistant Editor
"Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing
K at the tempting moment.”
Ovation 2009, the annual District 82 conference is being
organized on 22nd-24th May at Mount Lavinia Hotel, situated a
few miles from the bustle of Colombo in Sri Lanka.
The Organizers of Ovation 2009 have put in a great effort to
ensure that it will be one of the most educative and enjoyable
conferences in recent times. A conference that you, as an
active Toastmaster, should not miss.
DTM Pat Johnson, 2nd Vice President of Toastmasters Interna-
tional, trainer & motivational speaker will be the Keynote
Speaker at the conference. Other well-known international
toastmasters, as well as our own toastmasters, will also be
sharing their great wealth of knowledge with us.
So what are you waiting for? For details on how to register,
please contact Parul Purwar (email@example.com) or
Abhishek Bajaj (firstname.lastname@example.org)
P "Speak properly, and in as few words as you can, but always plainly; for the end of speech is not ostentation, but to be
Images—Feb 09 What have you got to lose?
- Dr. Ritu Arora, M.D.S., D.T.M.
(Vice President Education, Delhi Advanced Toastmasters Club)
“No, it can’t be done,” said people to a man named Thomas, as he kept on failing at his If you think you are losing your face or reputation by losing a contest, admit the fact that you
experiment. Had he given up, today we would be still living in the dark. He failed for a were not good enough in the first place. The problem is that we are looking at our loss so
thousand times until finally he made a bulb that could glow. And what did our hero Thomas subjectively that we do not look at anything else. Not even at what we have gained due to
Alva Edison have to say? He said he had learned 1000 ways that did not work until he found the the loss. We keep staring at the closed door instead of looking at the new windows that are
right technique. opening for us.
Often we do not try for fear of losing, but even if we lose, aren’t we winning? Winning “How do you do it?” people often ask me. Well it’s as simple as 1, 2, 3.
experience, winning friends, and winning sympathy.
1. Think laterally.
“Oh you were good !” “Hard luck, but there is 2. Think without boundaries and limitations.
always a next time.” “The judges were partial, I 3. Think of what you are going to gain.
liked what you said.”
We have to find what works for us, and what we can improve about ourselves. The secret
These are the words I have so often heard, naturally, behind converting a loss into a win is what we gain out of the experience.
after losing contests. And what has it got me…
plenty of friends. A famous doha reads:
I was a teenager, when I first stepped in for a “Jin dhoondha tin pahiya, gehre paani paithi
state-level speaking contest, with shaking feet and Main bhapura duban dara, raha kinare baithi.”
sweaty palms, and I asked my mentor and sounding
board, “Do you think I should participate, uncle?” Which means, “Those who strive, conquer by jumping into
the waters, and I, scared of drowning, sit at the shore
His answer was simple, “What have you got to lose?” and that was that. Sure enough I lost the empty-handed.”
contest, well actually came second, but lost the first place all the same. But I had won!
Every day is a new beginning. Go on, give yourself another chance. In life there are no
Overnight, I was the queen of the college with my picture in the papers, acknowledgements guarantees. Do we stop picking roses because a thorn could prick us? Do we stop walking
and smiles from passers-by, and a lot of applause wherever I went. I had gained popularity and because we might fall? Do we stop swimming, because we might drown? Do we stop driving,
I had gained friends. But the best part of all, I had gained experience. After that there was no for fear of having an accident? Do we stop trying just for fear of failing?
looking back. Needless to say, I had gained confidence. The winning streak continues still.
Then why do we stop believing in ourselves? Why do we stop taking more chances? Why do we
People usually ask me, “What if we do not win?” stop participating in contests or experimenting in life?
My answer is simple. You guessed it, “What have you got to lose?” Find the technique that works for you. What have you got to lose?
"When you deliver your speech, the only one who hears every word is you.”
K George Torok
Message from VP-Education The Indomitable Spirit of Toastmasters
January 19th 2009, a day when JPKU Toastmasters added another
feather to its cap by achieving an unforgettable milestone, a hat-
trick of being the "President's Distinguished Club”. I still
remember the moment when I proudly sent out a note to our Reverberations 2008, the semi-annual conference of District 82,
Immediate Past District Governor Venkat, with the subject line held in Chennai on the November 29th & 30th, 2008 was a
“JPKU is once again no. 1 in the Golden Gavel race”... perfect display of the never-say-die spirit of Toastmasters.
Despite the ghastly and gruesome terror attacks in Mumbai on
I can also remember those mesmerizing days when I used to 26/11 and the fear and destruction caused by Hurricane Nisha in
check (almost on a daily basis!) how much goals have we Chennai two days before the event, about 200 toastmasters
achieved, and how many more to go! Being the VP-Education of this eminent club is made it to the event - making it a runaway success.
exciting and every moment of being on the job makes me feel proud.
For now, like everyone else, my eyes are glued on to the ongoing International
We are advancing well, with two of our champions Ritu Arora and Rachit Kaul making
it to the Area level contest (that was a nail-biting competition I must say!), and Ritu
showing us once again on 21st Feb just why all of us are in awe of her oratory skills.
Ritu is through to the division level contest in both prepared speech and Table Topics
categories after a scintillating performance in the area level contest.
Toastmasters in North and Far North Queensland (District 69) make
I’m now sure that at least one top spot in the division competition is not too far away great sacrifices to travel to conferences. During the weekend of 8th Feb
from us. 09, due to rising flood waters, many of the registrants had to pay to fly
or go to extreme lengths to get through the floods including using a
Go Ritu go.....we are so looking forward to 15th March. huge truck (see image on the left) that could actually get through the
roads (often at least 1 meter or 3½ feet over the road). 10 Townsville
Toastmasters waited for hours by the side of the road for 24 hours
Abhishek Bajaj before a small window of opportunity made it possible to get
trucks (only) through.
Hail the Indomitable Spirit!!
"Most speakers are afraid of silence. It is such a powerful and understated weapon when delivering your speech.”
Peter Urs Bender
Tips for Toastmasters
Ten Tips on Impromptu Speaking 8. Everybody has family. Bring your family into this topic. It is the universal way to relate to everyone.
When you talk about family be sure to use names - it makes a stronger emotional picture for the au-
1. When you first hear the topic smile. This will help you feel good
and look confident. 9. Use the topic to segue to your main message. Politicians do this all the time. If you ask them about
corruption in their campaign they talk about why you should vote for them and all the great things
2. Immediately decide if you strongly like it or strongly hate it. Then they did for the community. Make it a smooth transition and the audience will go with you.
go in that direction. Your emotion will fuel your thoughts. Don't
sit on the fence - watching someone sit on a fence is so boring. But 10. Build in humour early, because when the audience laughs with you, they relax and so do you. Plus
watching them jump into the corral and wrestle the bull - that is a that gives you a shot of confidence.
lot more entertaining.
Bonus tip: Speak slowly - it gives you time to think.
3. One approach is to state, 'There are three things that come to
mind about this topic', even if you cannot think of three things - George Torok
when you start. As you speak you will be searching for three key (George Torok is co-author of the international best-seller “Secrets of Power Marketing”. He works
ideas. It helps give you apparent structure. If you run out of time with organizations and individuals to help them grow. He provides consulting and speaking services.
to list all three, announce that you will explain more another The above tips have been picked from the free resources library on his website www.torok.com)
4. Try the pro/con method. State the pros, then state the cons. This can be confusing to the
audience about where you stand on this topic. To give your position - be stronger on one side than
the other. You could even make fun of the opposite side by mocking their views. Be very careful
with this because sarcasm turns people off and can turn them against you.
5. When your mind goes blank and you don't know what to say next - smile, look at the audience and
n t h t ha
pause. They will review your last words and reflect on how profound they were. The one or few
second pause is powerful and it gives you time to plan your next words. T h e mo
6. If the pause and smile don't get you going - repeat the topic or your last point in a profound way.
You could even repeat it more than once. This is like revving your engine. Your thoughts collect
then suddenly your mouth engages again.
7. Look for a lesson you can find in this word. Relate this word to a book you read, a TV show, a
movie, the daily news, a community project, your work or your hobby.
. ..at J
"Broadly speaking, the short words are the best, and the old words best of all.”
K Sir Winston Churchill
Born in 1978 , Ambarish did his B.Tech. and M.Tech. from IIT Delhi. He then
Know Thy Toastmaster pursued research for three years and realizing that he was not cut out for
research, he gave it up. He taught in an engineering college for about a
year and then joined FIITJEE Limited as a Physics Teacher, where he is
Ambarish Srivastava presently working as a Faculty Trainer. In the year 2007 he read a book titled
"Megaliving" by Robin Sharma in which the author recommends joining
Toastmasters for anyone interested in improving his / her communication.
This impelled Ambarish to join the JPKU toastmasters club in Sept 2007. Ever
since he has joined the Toastmasters, he believes that he is constantly
undergoing "Kaizen" which is a Japanese term meaning "The best is still
in the making".
What does Toastmasters mean to you? How would you react to people having the view
point that TM is like any other "coaching centre"
A transformation machine. In my case, the raw material was claiming to make you proficient in communica-
a rather diffident and shy personality and the output (or
rather the work in progress) is a person with a higher self
esteem, higher self confidence and a better understanding
I have not seen any other coaching institute and having seen
of the world in general. Toastmasters is also a firsthand
Toastmasters I have no desire to see one either. All I can
proof to me of the saying "Seek and you shall find, knock
say is that it has worked for me and therefore I believe that
and the doors will open" and also "down the rabbit hole into
it will work for anyone. It is not a classroom but a straight
"hands on" training, it is like teaching swimming by actually
pushing one in to the swimming pool (of course the life boy!" On my way to becoming a DTM I feel more energetic
guards are all around to help you out). You cannot be than I was at the beginning of this journey in the
Has there been a positive change in your life af- coached for contesting in WWE wrestling championship by Toastmasters, and I believe that the more I work the more
ter joining TM? just showing you the videos, you yourself have to do the energetic I would feel. Of course I feel immensely proud in
weights training and actual wrestling and that I believe is looking at the CC certificate on my office desk, it talks to
Definitely! My salary has tripled, I am seen as a very posi- the modus operandi at Toastmasters. me a lot and very often. Its favorite three words are
tive employee in my company and now I am on the national "Achieve! Achieve! Achieve!"
map of the company (most people in my company know me
for my active participation in meetings and conferences). What does a CC mean to you and how significant
My boss congratulated me for achieving the CC award and I
is achieving this milestone at TM? What is the next goal you are eyeing?
am in a position to dream bigger.
It means a lot to me. It is a proof of my hidden potential Advanced Communicator Bronze (ACB) and Competent
and it says to me "Ambarish, you too can do it! Buck up Leader of course!
P "Good communication is as stimulating as black coffee, and just as hard to sleep after.”
K Anne Morrow Lindbergh
Debunking the 7% Rule, Public Speaking's Most Pernicious Myth
- Philip Yaffe
Subjects were asked to listen to a recording of a woman's voice saying the single word
Have you ever heard the adage that communication is only 7% verbal and 93% non-verbal, i.e. “maybe” three different ways to convey 1) liking, 2) neutrality, and 3) disliking. They were
body language and vocal variety? You probably have, and if you have any sense at all, you have also shown photos of women's face conveying the same three emotions. They were then
ignored it. asked to guess the emotions heard in the recorded voice, seen in the photos, and both to-
gether. The result? The subjects correctly identified the emotions 50% more often from the
There are certain "truths" that are prima face false. And this is one of them. photos than from the voice.
Asserting that what you say is the least important part of a speech insults not
only the intelligence of your audience, but your own intelligence as well. In the second study, subjects were asked to listen to nine recorded words, three meant to
convey liking (honey, dear, thanks), three to convey neutrality (maybe, really, oh), and three
The whole objective of most speeches is to convey information, or to promote to convey disliking (don’t, brute, terrible). Each word was pronounced three different ways.
or defend a point of view. Certainly, proper vocal variety and body language When asked to guess the emotions being conveyed, it turned out that the subjects were more
can aid the process. But by their very nature, these ancillary activities can influenced by the tone of voice than by the words themselves.
convey only emphasis or emotion.
Prof. Mehrabian combined the statistical results of the two
The proof? Although today we presumably live in a visual world, most studies came up with the now famous - and famously mis-
information is still promulgated in written form, where vocal variety and body used - rule that communication is only 7% verbal and 93%
language play no role. Even the "interactive" Internet is still mainly writing. The vast majority of non-verbal. The non-verbal component was made up of body
people who surf the Net do so looking for texts, which they may interact with via hyperlinks, language (55%) and tone of voice (38%).
but it is still essentially text.
Actually, it is incorrect to call this a "rule", being the result
Likewise with a speech. If your words are incapable of getting your message across, then no of only two studies. Scientists usually insist on many more
amount of gestures and tonal variations will do it for you. You are still obliged to carefully corroborating studies before call anything a rule.
structure your information and look for "le mot juste" (the best words or phrases) to express
what you want to say. More to the point, Prof. Mehrabian's conclusion was that for
inconsistent or contradictory communications, body language and tonality may be more accu-
So just what does this "7% Rule" really mean? rate indicators of meaning and emotions than the words themselves. However, he never
intended the results to apply to normal conversation. And certainly not to speeches, which
The origin of this inimical adage is a misinterpretation, like the adage "the exception that should never be inconsistent or contradictory!
proves the rule". This is something else people say without examining it. If you believe that this
is actually true, I will demonstrate at the end of this article that it isn't. But first things first. So what can we learn from this research to help us become better speakers?
In the 1960s Professor Albert Mehrabian and colleagues at the University of California, Los Basically, nothing. We must still rely on what good orators have always known. A speech that
Angeles (UCLA), conducted studies into human communication patterns. When their results is confused and disorganized is a poor speech, no matter how well it is delivered. The
were published in professional journals in 1967, they were widely circulated in the mass media essence of a good speech is what it says. This can be enhanced by vocal variety and
in abbreviated form. Because the figures were so easy to remember, most people forgot about appropriate gestures. But these are auxiliary, not primary.
what they really meant. Hence, the myth that communication is only 7% verbal and 93% non-
verbal was born. And we have been suffering from it ever since.
The fact is, Prof. Mehrabian's research had nothing to do with giving speeches, because it was
based on the information that could be conveyed in a single word. Philip Yaffe is a former reporter/feature writer with The Wall Street Journal and a marketing communication consultant. He cur-
rently teaches a course in good writing and good speaking in Brussels, Belgium. He is also the author of the recently published book
In the “I” of the Storm: the Simple Secrets of Writing & Speaking (Almost) like a Professional. The above is an abridged version of
his article picked from www.articlesbase.com
"Communication leads to community, that is, to understanding, intimacy and mutual valuing.”
K Rollo May
Kudos!! Stars of the Month at JPKU
• Best Speakers— Ambarish Srivastava, Neeraj Aggarwal, Roshan Suhail,
• Best Tabletopics Speakers—Nikhil Sheth, Rachit Kaul, Neeraj Aggarwal,
Rohit (Fluorators Club)
Winner: Area C1 Table topics Contest
• Best Evaluators—Deepak Menon, Roshan Suhail
Runners-up: Area C1 International Speech Contest
"I love the winning, I can take the losing,
but most of all I Love to play"
Did you know?
• In the program year 2008-09, District 82 of Toastmasters
International has added 1,352 new members as of Feb 28, 2009
(with 4 more months to go before year end). This gives our
district the distinction of the 5th highest new member addition
Rachit Kaul amongst all the 18 "Districts Not Assigned to Regions" (DNAR).
Winner: Club level Table topics Contest District 82's percentage contribution of new members in the
Runners up: Club level entire DNAR region is a healthy 8%.
International Speech Contest
• Division C holds the distinction of the highest number of
individual educational achievements (48) in District 82 in this
program year so far. And the icing on the cake is - about 50% of
those achievements have come from Area C1!
"If I am to speak ten minutes, I need a week for preparation; if fifteen minutes, three days; if half an hour, two days; if
K an hour, I am ready now.”
The Book Review Words of the Month
Between the Assassinations "Word of the day" from a few of our meetings this last
Author: Aravind Adiga
1. Fabricate (verb)
From the back cover
- Put together out of artificial or natural components or parts
Kittur is on India's south-western coast, between Goa and Calicut, is a
small, undistinguished everytown. Here, an illiterate Muslim boy Usage: The company fabricates plastic chairs
working at the train station finds himself tempted by an Islamic
terrorist; a Dalit bookseller is arrested for selling a copy of The - Make up something artificial or untrue
Satanic Verses; a rich, spoiled, half-caste student decides to explode a bomb in college; a
sexologist has to find a cure for a young boy with a mysterious disease that may be AIDS. Across Usage: The facts presented in the court to defend the claim seem to be fabricated
class, religion, occupation and preoccupation, Kittur is mapped. What emerges is the moral
biography of an Indian town in the seven-year period between the assassinations of Prime
Minister Gandhi and her son Rajiv. 2. Erudite (adjctv.)
With the cartographer's precision and the novelist's humanity Aravind Adiga composes a group - characterized by great knowledge; learned or scholarly
portrait of ordinary Indians in a time of extraordinary transformation. Keenly observed and
finely detailed, Between the Assassinations is a triumph of the voice and imagination. Usage: The winner today is an erudite speaker who has great command over the language
and a flair for exquisite vocabulary
Read it for:
Bonus word of the month (in line with the Valentine's spirit last month!):
Adiga's fresh humour and wry observation. The precision with which a small town in south of
India is conceived and mapped is brilliant. Especially impressive is the vivid and lively 3. Concord (verb)
description of the geographical contours of the town and the way that description has been
interspersed in the overall theme of the book, which is power relations - between rich and - Go well together; be in accord or agreement
poor, master and servant, high caste and low caste, majority and minority. In fact, Some of the
stories, particularly those in the first half of the book, work well only because of the depth of Usage: Both philosophers concord on this point
Adiga’s characterization of both person and place.
- Bring into agreement or accord
This is Adiga's second book after The White Tiger which clinched the Booker Prize. And this one,
with truck loads of expectations around it, does not disappoint at all. Excellent storytelling Usage: Concord the conditions for the marriage of the Prince of Wales with a commoner
through a simple and lively language.
"Words are, of course, the most powerful drug used by mankind.”
K Rudyard Kipling
Our Executive Committee Our Team is Growing...
• Parul Purwar: President
Nikhil Sheth, member since Feb 09
email@example.com “I'm a software engineer working with an MNC in Gurgaon since
• Abhishek Bajaj: Vice President, Education one year, just started with my career. In my observation in
firstname.lastname@example.org college and then at work, I've seen that despite having good
technical skills, as engineers we aren't so apt at communicating
• Hasimran Punj: Vice President, Membership
with a wider range of people...I came to know about
email@example.com Toastmasters through a friend and was hooked after attending a
• Juhi Chawla: Vice President, Public Relations couple of sessions as a guest. From table topics
(my favourite part!) to prepared speeches to all Devesh Trivedi, member since Feb 09
the evaluations, one meeting packs in all the “I got to know about Toastmasters accidentally on the
• Shraddha Nakra: Secretary ingredients required to make one a good internet . After attending my first meeting , I just knew that it was
firstname.lastname@example.org speaker...all in all a comfortable, going to be a long term association. The thing that I like the most
• Sona Pakhi: Treasurer inclusive and fun-packed about JPKU Toastmasters is its friendly environment. Guests are
environment.” treated nicely and it does not take long for a new member to de-
velop a sense of belonging to the club. I look forward to becoming a
• Manoj Kumar: Sergeant-at-arms good speaker and also have lots of fun at JPKU.”
Eye On It
Up & Coming Events—please mark your calendars:
Come & See
us in action
Where do we meet?
Vivekananda Vihar, Opposite J.P., Kapur & Uberai, Chartered Accountants,
LGF C-4/5 Safdarjung Development Area, New Delhi, 110016
When do we meet?
Every Saturday, 12:30pm
Whom to contact?
For all membership and PR queries, please contact:
Harsimran Punj (VP, Membership): +91 98185 60035; email@example.com
Juhi Chawla (VP, Public Relations): +91 98915 65060 ; firstname.lastname@example.org