Jumpstarting the Heart of Campus Revitalizing Connections Through a Strategic Plan Joyce Meldrem, Library Director, Loras College
It all began in June 2009The New Planning forResults: A StreamlinedApproach by Sandra Nelson―Excellence is a moving target.‖Charles R. McClure and others in Planning and Role-Setting forPublic Libraries
Starting the ProcessOur first several staff meetings were spentdiscussing the book – chapter by chapter – We began with ground rules for discussions – We gathered background information • A priest talked to us about being a library on a Catholic campus and a library director shared |with us how they proceeded with their strategic plan – We wrote down our reasons for doing a strategic plan
Environmental Scan • We created an environmental scan for the campus group – Loras Fact Book – Dubuque Census Information – Library Annual Report – Overview of Current Library Services – Readings about current trends and the future of academic libraries
Campus Planning Committee• The composition of our campus group: – Student employee, student library users, student library non-users, student success staff, long-time professors, new professors, student life staff, admissions staff, technology staff, alumni, Catholic Identity Committee member – Facilitator – Head of Human Resources who had done a lot of strategic planning in the business world• They met on March 4, March 25, and April 28, 2010.
Strategic ThemesStrategic themes of their visioning process• More digital resources/fewer books• Alterations in the Library’s infrastructure• Shift the physical environment• Extend radical hospitality to the larger community• Shift the role of the librarian
Enabling Strategies• Funding• Administrative and Regents education and support• Connect Loras’ experiential learning with the library vision• Maintain face-to-face contact• Increase number of librarians and their work-methods toward a more consultative approach• Focus on those aspects of the strategy that are unique and innovative• Research to identify libraries with leading edge operations and then Loras should push the edge of the envelope
Campus Planning CommitteeImportance and Capacity• Their envisioning process developed 53 items concerning what their library of the future would look like, feel like, and be like.• The Library staff reviewed the 53 items to indicate their importance to us and our capacity to accomplish them.
Library Committee ImportanceImportance and Capacity• There were items on our list of – High Importance/High Capacity – High Importance/Low Capacity – Low Importance/High Capacity Capacity – Low Importance/Low Capacity• We used these designations to help us create the goals that the Library eventually ended up placing in our strategic plan.
13 High Importance/ High Capacity Items1. The library will still need books, should continue its collection weeding, send those less frequently used to offsite storage to expand the space available for other learning activities. (Hi/Hi)2. A ―News Room‖ where students could sit and put on headphones to listen and watch current events. (Hi/Hi)3. A room dedicated to Faculty Development. A place where they have the opportunity to learn about the latest instructional technologies and the best practices in using them e.g. move the Center for Learning and Teaching to the Library. (Hi/Hi)4. An exhibit area that would host the work of local artists, travelling exhibits on a specific them, or archival objects from the college’s collection(s). This would be linked with current curricular offerings (e.g. J-Term, MOI, etc.) (Hi/Hi)
24 High Importance/ Low Capacity1. An ―Advanced Media Lab‖ equipped with the latest technology where students would have the ability to create experimental digital projects (Hi/Lo)2. A ―reading room‖ with tables, chairs, coffee and baked goods, to allow students to gather and talk or sit and read—much like the Barnes & Noble ―Seattle’s Best‖ stations. This room should be open 24/7 to encourage gathering at will and spontaneity. (Hi/Lo)3. A ―Demo‖ room where students and faculty could experience new technology, perhaps even borrow it (Hi/Lo)4. An outdoor area with a cabana or a porch equipped with wireless capability and electrical outlets. (Hi/Lo)
6 Low Importance/ High Capacity1. A ―laptop‖ room where students can plug in and work (Lo/Hi)2. An electronic study area with carrels containing equipment to enable watching videos, DVDs etc. (Lo/Hi)3. A print center equipped with FAX machines, copiers, printers, scanners, and charging stations to support student work while there – e.g. hotel or airport ―business center‖ (Lo/Hi)4. Actively work to engage external experts and alumni to share knowledge (Lo/Hi)5. Make the library welcoming and easily accessible for commuters and community members (parking is an issue) as long as this can be done without taking advantages away from tuition-paying students (Lo/Hi)
10 Low Importance/ Low Capacity1. Users will need immediate and easy access to all information in all disciplines across different kinds of technologies. (Lo/Lo)2. Some of the periodical and other informational archives could be moved to the building housing the disciplines with which the materials are affiliated as long as they can be kept securely. (Lo/Lo)3. The goal will be to provide learners with skills in using the cutting edge technologies (e.g. 3D technology, voice activated computers to accommodate special needs etc., etc.) that will be required of them in the workforce. (Lo/Lo)4. Quiet rooms and ―Dead Room‖ where electronic media won’t work. (Lo/Lo)
Previous Mission Statement• The Loras College Library exists to support the mission of Loras College by providing library services, collections, and facilities that enhance the curriculum and meet the informational and lifelong learning needs of Loras College students, faculty, and staff. The Library serves as both a physical and intellectual locus for scholarly activity by providing a place for interaction, consultation, study, and reflection, and by supplying access to resources that comprise a current and retrospective record of human knowledge.• The Loras College Library will advance the goals of the college by: – Selecting, acquiring, organizing, maintaining, and providing access to a collection of information resources regardless of format, for the current and future members of the Loras College community: when they need it, where they need it, in the format they need it, at a reasonable cost to the college; – Forging partnerships with faculty for the purpose of assisting with assignment development, staying abreast of curricular changes and maintaining resources that support the curriculum, and developing programs and services that are most useful to students, faculty, and staff; – Attracting and retaining highly-skilled, intellectually-engaged, dedicated, and service-oriented staff, sufficient in number, who are able to assist library patrons in effectively navigating the wealth of information attainable from the Library; – Anticipating and responding to the diverse and changing information needs and expectations of the Loras College community; – Providing formal and informal instruction in research skills, encouraging students to become self-reliant information- seekers and lifelong-learners, and preparing students for a changing workplace; – Participating in cooperative ventures on the regional, state, and national levels to provide our patrons access to the broader universe of information; and – Respecting academic freedom and diversity of ideas as expressed in the American Library Association’s Library Bill of Rights and Freedom to Read statements.
Current Mission StatementThe Loras College Library is a welcoming center dedicated tofostering the intellectual development and personal growth ofthe Loras community in support of the college’s mission.
Strategic ThemesStrategic themes of visioning process• More digital resources/fewer books• Alterations in the Library’s infrastructure• Shift the physical environment• Extend radical hospitality to the larger community• Shift the role of the librarian
Library Goals• Shape the Loras College Library’s collection to support the informational needs of Loras College’s faculty, staff, and students• Seek new and increased funding for the Library• Ensure the library space is inviting, adaptable, and configured to enhance learning, research, and collegial interaction.• Promote awareness of the value of the Library in the lives of the Loras community through our publicity and promotional efforts• Maintain and develop services and relationships that enhance faculty teaching, student learning, and research
Sample Goal and ObjectivesShape the Loras College Library’s collection to support theinformational needs of Loras College’s faculty, staff, and students• Objective 1: Improve data collection and usage statistics for our digital and physical collections to drive collection development decisions and marketing efforts• Objective 2: Weed the physical collection according to the ―MUSTIE‖ criteria• Objective 3: Increase our e-book collection to reflect expressed needs and current best practices• Objective 4: Pilot a project to digitize selected unique holdings to determine feasibility of future digitization projects• Objective 5: Examine the feasibility of hiring a collection management librarian or assigning collection management duties to current staff
Sample Goal, Objectives and ActivitiesGoal: Shape the Loras College Library’s collection to support all the informational needs ofLoras College’s faculty, staff, and studentsObjective 3: Increase our e-book collection to reflect expressed needs and current best practices Person(s) Responsible Timeline DeliverableActivity 1: Evaluate current e-book holdings by discipline & Heidi, Kristen June-Aug Reportformat 2012Activity 2: Survey the Loras community to determine Suzanne, Julie Oct – Nov Surveywhether they have an e-reader and what kind, as well as e- 2012 Reportbook needs by: Subject area, Demographics, Technology,Type of book – e.g. reference, novel, textbooks, etc.Report on e-reader types and e-book needs.Activity 3: Identify e-book vendors for subjects and formats Heidi, Julie, Kristen Feb – Apr Reportidentified in survey 2013Activity 4: Survey other libraries for best practices and do a Heidi, Kristen Apr – June Surveyliterature search to gather information to determine how to 2013 Literature Searchsupport an e-book collection and report on: ReportSoftware and hardware needed, troubleshooting support,Vendor options, Cataloging optionsActivity 5: Establish procedures for e-book collection Heidi, Julie, Kristen July – Sep Proceduresdevelopment 2013
Announced to campus March 7, 2012 Strategic PlanJanuary 2012 – May 2015