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Changing People, Changing Processes and Changing Technology
THE CHALLENGES OF A CONNECTED ECOSYSTEM FOR PLM
Jos Voskuil
www.virtualdutchman.com
2011 PLM the missing link
2012 Making the case for PLM
2013 PLM loves Innovation
2014 PLM is changing
2015 The challenge of PLM upgrades
2016 The PLM identity crisis
2017 Digital Transformation affects PLM
2018 PLM transformation alongside Digitization
Digital Transformationor being Disrupted ?
2008 – now ?
2014 - 2030?
where
Transformation
happens !
Sustainable
Source: owlcation.com/stem/Why-Caterpillars-Turn-Into-Butterflies
Digital Transformationor being Disrupted ?
more to
come …
Digital Transformationor being Disrupted ?
Performance demanded at
the low end of the market
Performance demanded at
the high end of the market
ProductPerformance
Time
1
2
3
4
5
Orstarting from scratch ?
Wars have always been
a moment of disruption
Orstarting from (almost) scratch?
Guided economies
“strong leadership”
may help too ….
Past Current Started Vision
The impressionof evolution
Source: Marc Halpern (Gartner PDT Europe 2015)
The impressionof evolution
Source: Marc Halpern (Gartner PDT Europe 2015)
? ?
Whatdoes it mean: Coordinated?
Providing the right information at the right time in the right context
Whatdoes it mean: Coordinated?
Providing the right information at the right time in the right context
Requires:
 An understanding/agreement what’s needed
Most of the time: Delivered in documents
Whatdoes it mean: Coordinated?
Providing the right information at the right time in the right context
Requires:
 Delivered in documents
 Activities that drive the delivery of the information
Most of the time: Predefined processes
Whatdoes it mean: Coordinated?
Providing the right information at the right time in the right context
Requires:
 Delivered in documents
 Predefined processes
 Placeholders where the information can be found
Most of the time: Folders or BOM structures
Whatdoes it mean: Coordinated?
Providing the right information at the right time in the right context
Characteristics:
 Caters for linear processes
 Keeps silos/systems in place
Manual/Automated data conversions
 Provides measurable results /
comparable processes
Difficult to implement as it requires horizontal coordination
Whatdoes it mean: Connected ?
Providing actual information for anyone connected in any context
Microservices
APIs
Dashboards
Apps
Closer to customers, Empower employees, and Transform internal business processes
Operations
Whatdoes it mean: Connected ?
Providing actual information for anyone connected in any context
Requires:
 Data created by accountable persons
To be: Breaking silos – think about consumers of data
Whatdoes it mean: Connected ?
Providing actual information for anyone connected in any context
Requires:
 Breaking silos – think about consumers of data
 Other formats than documents / files
To be: Using Models & Parameters to share
Whatdoes it mean: Connected ?
Providing actual information for anyone connected in any context
Requires:
 Breaking silos – think about consumers of data
 Using Models & Parameters to share
 Reliable data uniquely created and shared in open formats
To be: Using Master Data Management & Data Governance
Whatdoes it mean: Connected?
Providing actual information for anyone connected in any context
Characteristics:
 Real-time availability
Extremely fast
 Scalable / flexible
 Knowledge / Insights
 Automated / Intelligence
Whatdoes it mean: Connected?
Providing actual information for anyone connected in any context
Characteristics:
 Real-time availability
Extremely fast
 Scalable / flexible
 Knowledge / Insights
 Automated / Intelligence
Source: tibco.com/blog/2014/04/29/making-it-data-discovery-heroes/
Who are going to take this End-to-End challenge ?
Digital Transformation
Coordinated and Connected  Evolutionary Path ?
Source: Marc Halpern (Gartner PDT Europe 2015)
Coordinated and Connected  Evolutionary Path ?
Different Data
Different People
Different Processes
From Coordinated to Connected: Different Data
System of Record
Systems of Engagement
You will need both !
Service
/Operations
Service/Operations
From Coordinated to Connected: Different People
From “OWNING”
To “SHARING”
• Owns Knowledge –
“my ways of working are the best for me”
• A lot of knowledge without context
• Waterfall – focus on the job
Best fit for hierarchical organizations
• Collects knowledge and shares
“I know where to find information”
• Connect to customer / business
• Agile – focus on the next step
Best fit for multidisciplinary teams
/ startups
From Coordinated to Connected: Different Processes
Linear
Inside Out
Documents
Push
Incremental
Outside In
Data-driven
Pull
Coordinated to Connected: No Migration!
No Migration possible ! No Migration affordable !
2015
Overlay approach
is an
intermediate stage
Coordinated and Connected  Whyyou need both (2017)
Oct 2017 - McKinsey – our insights/toward an integrated technology operating model
Coordinated and Connected  The Need for Both
Coordinated business will remain
Coordinated and Connected  The Need for Both
Connected business will grow and connect to coordinated where possible
Coordinated and Connected – the Transformation
The two modes will both contribute to current and top-line business
Whatdoesa Coordinated-Connected Transition mean forthem?
Connected and Coordinated  Strategy
• Get Digital educated
• Build the strong vision and story !
• Understand the duality of digital
• Measure and adjust
Connected and Coordinated  Strategy
 Educate your management:
digital transformation is a transition
 Understand the incompatibility of data
 Transition comes from a 2-speed approach
 Think about data quality and
model-based approaches (MBSE / MBE)
Connected and Coordinated  Execution
 Rip-and-replace does not work anymore
 No Migration
 Build your solution / portfolio for a
coordinated and connected approach
 Take openness & standards seriously
+ Implementers
Connected and Coordinated  Execution
 People will not change.
They adapt within their ability to change
They need a reason (vision/ myth) / engage them
 Organizations can run in two modes;
People can not !
 Invest in continuous education
 Use a coaching model for transition
Fourtakeaways
 Digital Transformation is a challenge !
Duality in business needs to be understood.
Requires strong vision and leadership.
 Don’t think a connected enterprise is easy .
Learn from your “getting coordinated” journey.
Do you have digital skills and a simplified story ?
 Understand the incompatibility of current and future data.
Reduce the chasm through data quality and model-based
initiatives in your coordinated environment.
 No Proof of Concepts – Act
Spend energy & time in common understanding
Start small, measure and scale (fast) or fail (fast)
Jos Voskuil
tacit@planet.nl
@josvoskuil
virtualdutchman.com
Questions ?
THANK
YOU !

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The challenges of a Connected Ecosystem for PLM

  • 1. Changing People, Changing Processes and Changing Technology THE CHALLENGES OF A CONNECTED ECOSYSTEM FOR PLM Jos Voskuil www.virtualdutchman.com 2011 PLM the missing link 2012 Making the case for PLM 2013 PLM loves Innovation 2014 PLM is changing 2015 The challenge of PLM upgrades 2016 The PLM identity crisis 2017 Digital Transformation affects PLM 2018 PLM transformation alongside Digitization
  • 2. Digital Transformationor being Disrupted ? 2008 – now ? 2014 - 2030? where Transformation happens ! Sustainable Source: owlcation.com/stem/Why-Caterpillars-Turn-Into-Butterflies
  • 3. Digital Transformationor being Disrupted ? more to come …
  • 4. Digital Transformationor being Disrupted ? Performance demanded at the low end of the market Performance demanded at the high end of the market ProductPerformance Time 1 2 3 4 5
  • 5. Orstarting from scratch ? Wars have always been a moment of disruption
  • 6. Orstarting from (almost) scratch? Guided economies “strong leadership” may help too ….
  • 7. Past Current Started Vision The impressionof evolution Source: Marc Halpern (Gartner PDT Europe 2015)
  • 8. The impressionof evolution Source: Marc Halpern (Gartner PDT Europe 2015) ? ?
  • 9. Whatdoes it mean: Coordinated? Providing the right information at the right time in the right context
  • 10. Whatdoes it mean: Coordinated? Providing the right information at the right time in the right context Requires:  An understanding/agreement what’s needed Most of the time: Delivered in documents
  • 11. Whatdoes it mean: Coordinated? Providing the right information at the right time in the right context Requires:  Delivered in documents  Activities that drive the delivery of the information Most of the time: Predefined processes
  • 12. Whatdoes it mean: Coordinated? Providing the right information at the right time in the right context Requires:  Delivered in documents  Predefined processes  Placeholders where the information can be found Most of the time: Folders or BOM structures
  • 13. Whatdoes it mean: Coordinated? Providing the right information at the right time in the right context Characteristics:  Caters for linear processes  Keeps silos/systems in place Manual/Automated data conversions  Provides measurable results / comparable processes Difficult to implement as it requires horizontal coordination
  • 14. Whatdoes it mean: Connected ? Providing actual information for anyone connected in any context Microservices APIs Dashboards Apps Closer to customers, Empower employees, and Transform internal business processes Operations
  • 15. Whatdoes it mean: Connected ? Providing actual information for anyone connected in any context Requires:  Data created by accountable persons To be: Breaking silos – think about consumers of data
  • 16. Whatdoes it mean: Connected ? Providing actual information for anyone connected in any context Requires:  Breaking silos – think about consumers of data  Other formats than documents / files To be: Using Models & Parameters to share
  • 17. Whatdoes it mean: Connected ? Providing actual information for anyone connected in any context Requires:  Breaking silos – think about consumers of data  Using Models & Parameters to share  Reliable data uniquely created and shared in open formats To be: Using Master Data Management & Data Governance
  • 18. Whatdoes it mean: Connected? Providing actual information for anyone connected in any context Characteristics:  Real-time availability Extremely fast  Scalable / flexible  Knowledge / Insights  Automated / Intelligence
  • 19. Whatdoes it mean: Connected? Providing actual information for anyone connected in any context Characteristics:  Real-time availability Extremely fast  Scalable / flexible  Knowledge / Insights  Automated / Intelligence Source: tibco.com/blog/2014/04/29/making-it-data-discovery-heroes/ Who are going to take this End-to-End challenge ?
  • 20. Digital Transformation Coordinated and Connected  Evolutionary Path ? Source: Marc Halpern (Gartner PDT Europe 2015)
  • 21. Coordinated and Connected  Evolutionary Path ? Different Data Different People Different Processes
  • 22. From Coordinated to Connected: Different Data System of Record Systems of Engagement You will need both ! Service /Operations Service/Operations
  • 23. From Coordinated to Connected: Different People From “OWNING” To “SHARING” • Owns Knowledge – “my ways of working are the best for me” • A lot of knowledge without context • Waterfall – focus on the job Best fit for hierarchical organizations • Collects knowledge and shares “I know where to find information” • Connect to customer / business • Agile – focus on the next step Best fit for multidisciplinary teams / startups
  • 24. From Coordinated to Connected: Different Processes Linear Inside Out Documents Push Incremental Outside In Data-driven Pull
  • 25. Coordinated to Connected: No Migration! No Migration possible ! No Migration affordable ! 2015 Overlay approach is an intermediate stage
  • 26. Coordinated and Connected  Whyyou need both (2017) Oct 2017 - McKinsey – our insights/toward an integrated technology operating model
  • 27. Coordinated and Connected  The Need for Both Coordinated business will remain
  • 28. Coordinated and Connected  The Need for Both Connected business will grow and connect to coordinated where possible
  • 29. Coordinated and Connected – the Transformation The two modes will both contribute to current and top-line business
  • 31. Connected and Coordinated  Strategy • Get Digital educated • Build the strong vision and story ! • Understand the duality of digital • Measure and adjust
  • 32. Connected and Coordinated  Strategy  Educate your management: digital transformation is a transition  Understand the incompatibility of data  Transition comes from a 2-speed approach  Think about data quality and model-based approaches (MBSE / MBE)
  • 33. Connected and Coordinated  Execution  Rip-and-replace does not work anymore  No Migration  Build your solution / portfolio for a coordinated and connected approach  Take openness & standards seriously + Implementers
  • 34. Connected and Coordinated  Execution  People will not change. They adapt within their ability to change They need a reason (vision/ myth) / engage them  Organizations can run in two modes; People can not !  Invest in continuous education  Use a coaching model for transition
  • 35. Fourtakeaways  Digital Transformation is a challenge ! Duality in business needs to be understood. Requires strong vision and leadership.  Don’t think a connected enterprise is easy . Learn from your “getting coordinated” journey. Do you have digital skills and a simplified story ?  Understand the incompatibility of current and future data. Reduce the chasm through data quality and model-based initiatives in your coordinated environment.  No Proof of Concepts – Act Spend energy & time in common understanding Start small, measure and scale (fast) or fail (fast)