Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Key Factors to Customer Loyalty

2,508 views

Published on

5 Key Factors to Customer Loyalty - Check out what can make your customers become regulars. Full blog at www.getsmartglobal.com/blog

Published in: Services, Marketing

Key Factors to Customer Loyalty

  1. 1. CUSTOMER LOYALTY Key Factors to
  2. 2. "Companies that prioritize their customer's experience generate higher profits than their competitors" 60% - Emmet C. Murphy
  3. 3. What are the key factors to Customer Service?
  4. 4. PRACTICE WHAT YOU PREACH If you promote special deals or products a certain way, always follow through on what you promised
  5. 5. COMPLAINTS FROM THEIR POINT OF VIEW UNDERSTAND
  6. 6. RIGHT PEOPLE INVEST IN THE
  7. 7. LISTEN to suggestions
  8. 8. ADD a loyalty program
  9. 9. CHECK OUT THE FULL BLOG AT WWW.GETSMARTGLOBAL.COM/ BLOG

×