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Interested in learning more about data center building and design?  Learn about the data center management building and de...
International GrowthHarley-Davidson’s International     Data Center Growth
International Growth   Agenda       HD history       Site History       Growth Demands       Define Five year IT Site...
International Growth   HD History       1903 Harley-Davidson Motor Company is founded       1907 Harley-Davidson is inc...
International GrowthInternational Growth Sites          Currently managed
International Growth   Site History at HD     2008  consolidated to 13 domestic site (not all      have DC operations)  ...
International Growth   Current international HD sites (managed sites)       China - Beijing, Shanghai       India - Baw...
International Growth   Growth Demands     Significant   sales growth in Latin and South      America     Growth potenti...
International Growth   Five year IT site requirements     Server     Client devices     Shop floor devices     Infras...
International Growth   Pre-define International Standards        Server needs             What servers if any will be r...
International Growth   Cont.   Site coverage?      Will workstations / printers be on UPS      Will any shop floor dev...
International Growth   Infrastructure       UPS            Decide on single phase or 3 phase                  We stand...
International Growth   Infrastructure (Cont.)       Generators            If generators are to be included try to use c...
International Growth Site     Selection     Things to look for          Power to site (quality, provider, capacity)    ...
International Growth   Equipment Selection       The value of standardization            Standardize across all interna...
International Growth Equipment            Selection (cont.)   Generator        selection (ES, CD)        Depending on p...
International Growth   Equipment Installation   Leave it to the professionals        Contract local electricians that w...
International Growth   Equipment Installation (Cont.)       Commission            Depending on the complexity of the in...
International Growth   Unsupervised results
International Growth   Unsupervised Results (cont.)
International Growth   Remote Monitoring       Ability to remote monitor equipment            Monitor as many of your r...
International Growth   Long Term Support Model       Structured support plan            Structure your international su...
International Growth   Lessons Learned       Hire local electrical engineer for local design help            We have se...
International Growth   Lessons Learned (Cont.)       Test all installations if possible (commissioning)            HD i...
International Growth             Questions?              Fragen?               问题?          質問はありますか?               स...
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Planning Building and Managing Data Center Facilities at International Locations

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Learn from Harley-Davidson about their plans for data center expansion and design. This presentation was given during the Spring, 2012 Data Center World Conference and Expo in Las Vegas, NV. Learn more by visiting www.datacenterworld.com.

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Planning Building and Managing Data Center Facilities at International Locations

  1. 1. Interested in learning more about data center building and design? Learn about the data center management building and design sessions offered at the upcoming Fall 2012 Data Center World Conference at: www.datacenterworld.com.This presentation was given during the Spring, 2012 Data Center World Conference and Expo.Contents contained are owned by AFCOM and Data Center World and can only be reused with theexpress permission of ACOM. Questions or for permission contact: jater@afcom.com.
  2. 2. International GrowthHarley-Davidson’s International Data Center Growth
  3. 3. International Growth Agenda  HD history  Site History  Growth Demands  Define Five year IT Site plan  International Standards  Infrastructure  Site Selection  Equipment Selection  Equipment Installation  Installation Results  Long Term Support Model  Lessons Learned
  4. 4. International Growth HD History  1903 Harley-Davidson Motor Company is founded  1907 Harley-Davidson is incorporated  1909 First V-Twin engine is introduces  1907 Bar and Shield logo is introduced  1912 HD goes global exports first motorcycles to Japan  1918 Harley-Davidson goes to war 1/2 of all bikes  1931 only Harley and Indian remain as US motorcycle manufacturers  1941 HD goes to war and suspends almost all civilian production  1953 Harley’s only US competitor, Indian, goes out of business  1969 Harley-Davidson merges with AMF  1981 Senior Leadership at Harley buys the company from AMF  1986 Harley-Davidson goes public and is listed on the American Stock Exchange  2003 Harley celebrates 100 years
  5. 5. International GrowthInternational Growth Sites Currently managed
  6. 6. International Growth Site History at HD  2008 consolidated to 13 domestic site (not all have DC operations)  International sites contained to mostly Europe and Asia  Latin America growth kicked off in 2009  CKD operation in Manaus Brazil since 2005 (Complete Knock Down)
  7. 7. International Growth Current international HD sites (managed sites)  China - Beijing, Shanghai  India - Bawal, Gurgaon (New Delhi)  Japan - Tokyo, Osaka  Brazil - Manaus, Sao Paulo  Mexico - Monterey  Singapore  England – Oxford  Australia – Plympton
  8. 8. International Growth Growth Demands  Significant sales growth in Latin and South America  Growth potential in India – Tariffs required CKD operation in country  Consolidation / Sales office growth in western and eastern Europe  Asia sales growth in Singapore, China, Japan, Malaysia and Australia
  9. 9. International Growth Five year IT site requirements  Server  Client devices  Shop floor devices  Infrastructure devices  Support model
  10. 10. International Growth Pre-define International Standards  Server needs  What servers if any will be required on site  Blade chassis are HD standard (IBM Blade H)  No single servers allowed  Network needs  Switch  Router  Wireless  WAAS (network application acceleration device)  Storage needs  TSM server (exception to the rule)  IBM storage shelf  Why??? What’s your IT budget look like? What loads do you need to support?
  11. 11. International Growth Cont. Site coverage?  Will workstations / printers be on UPS  Will any shop floor devices be on UPS
  12. 12. International Growth Infrastructure  UPS  Decide on single phase or 3 phase  We standardized on 3 phase to allow for required capacities and growth  Your design should included a UPS that is readily available internationally  We sized ours estimated load plus 50%  Use easily scalable systems  Racks  We tried to standardize on the same racks in our DC – may not be available in county more flexibility here  Power distribution  Standardized power PDU / outlets allows for easy IT equipment connection  We standardized on c-13 / c-14 and c-19 / c-20 for all IT and network gear
  13. 13. International Growth Infrastructure (Cont.)  Generators  If generators are to be included try to use common generator manufacturers’ if possible  Spec generators for specific use, Emergency Standby or Continuous Duty  Size to allow for load growth for IT as well as site non-IT requirements  Complete as much engineering as possible  Engineer as much of solution as possible down to breaker type and gauge of distribution wire  Panel structure and bypass panel layout  Recommend over head power distribution if possible  HVAC  DON’T USE STANDARD ROOM AC GEAR  Data center specific gear
  14. 14. International Growth Site Selection  Things to look for  Power to site (quality, provider, capacity)  Connectivity to the site  Residence proximity to site  Lead time for getting IT and support equipment in country  Supportability  Use known support vendors (HD uses Eaton for all services)  Support vendors within driving distance of site  Quality of support vendors available
  15. 15. International Growth Equipment Selection  The value of standardization  Standardize across all international sites if possible  All gear is known and makes monitoring much easier  Leverage relationship for support and pricing  Most major manufacturers are available everywhere  Availability overseas (Most major manufacturers are available everywhere)  Be aware of Lead times of equipment when planning  Support of equipment  Look at establishing support contract as soon as gear is commissioned to ensure site support  If site personnel will support equipment make sure they have good understanding of equipment  Make sure equipment materials are available in site language
  16. 16. International Growth Equipment Selection (cont.)  Generator selection (ES, CD)  Depending on power to site evaluate the use of continuous duty versus emergency stand-by  We recommend diesel fuel versus natural gas  In line electrical protection  Power to site may require an inline protection device  Flywheel or SAG rid through  UPS protection, batteries  Short term (15ms) events will kill your gear  A four module system had to have three modules replaced within first year
  17. 17. International Growth Equipment Installation Leave it to the professionals  Contract local electricians that will install based on your design and can adapt to local / country codes  Ensure contractor will work with equipment providers for installations  Contract should cover rework if required post installation  Contract should install using all manufacturer standards and requirements  Contract a local electrical engineer if needed Feet on the street (witness if possible)  If at all possible witness as much of the installation as possible  Know the design if present for installation to direct  Have your electrical engineer available if possible  Have translator
  18. 18. International Growth Equipment Installation (Cont.)  Commission  Depending on the complexity of the installation commission as much of the system as possible  Load banks and test gear should be available in most countries  If your budget allows use your local (US) commissioning contractor or have them write the commissioning script for you  Ensure quality work  If possible personally interview site support vendor / personnel  Make sure support vendor is qualified / certified to work on equipment  Knowledge of local codes (??)  Adherence to local electrical standards  Meet manufacturer installation base requirements  Connection standards IT gear and distribution equipment
  19. 19. International Growth Unsupervised results
  20. 20. International Growth Unsupervised Results (cont.)
  21. 21. International Growth Remote Monitoring  Ability to remote monitor equipment  Monitor as many of your remote systems as possible  Record everything – mitigate, trend future risk  Alerts to support contract holder (establishing)  If possible include your local support contract holder on your distribution for equipment alerts  We have most of our UPS gear monitored at all our sites  Cover required changes based in monitoring data  Much easier to justify future changes if historical data is available  You may capture the pre-failure alerts and mitigate before failure
  22. 22. International Growth Long Term Support Model  Structured support plan  Structure your international support model as close to your domestic plan as possible  Single model keeps things simple  RFI and RFP of international support providers  Find your preferred support contractors that have international capabilities and use formal bid process for contract decision  Weigh cost with international coverage and gear specific supportability  Ensure providers are capable of working on standardized equipment  Provider is a known commodity  Make sure you are comfortable with your provider  Have a single point contact for all sites if possible!!
  23. 23. International Growth Lessons Learned  Hire local electrical engineer for local design help  We have seen issues not knowing local electrical requirements  Didn’t have local installer review design prior to install  Design was not followed and we didn’t oversee the installation  Don’t deviate from design  Politics or money may get in the way try not to allow this from happening – bad things may follow  If your design is complete and complies with in-country codes there should be no reason for any deviation  Do not allow for replacement / substitution of designed systems (if possible)  If design deviation is unavoidable make sure required capacity and scalability are maintained
  24. 24. International Growth Lessons Learned (Cont.)  Test all installations if possible (commissioning)  HD is a huge proponent of commissioning something we did not do at our international sites – have paid the price  Manufacturer saved us at one site (value of standardization)  Keep detailed logs of all systems at each site  Detailed logs justify change spend  We saw issues at a site – trended power issues and forecasted failure  First module failure occurred 6 months after equipment installation  Event log for one site exceeds 16,000 events for one year
  25. 25. International Growth  Questions?  Fragen?  问题?  質問はありますか?  सवाल?  Preguntas?
  26. 26. Interested in learning more about data center building and design? Learn about the data center management building and design sessions offered at the upcoming Fall 2012 Data Center World Conference at: www.datacenterworld.com.This presentation was given during the Spring, 2012 Data Center World Conference and Expo.Contents contained are owned by AFCOM and Data Center World and can only be reused with theexpress permission of ACOM. Questions or for permission contact: jater@afcom.com.

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