Good installation practice guidelines eran perlstein

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Good installation practice guidelines eran perlstein

  1. 1. Good Installation Practice Guidelines Eran Perlstein, Customer Support Director
  2. 2. Agenda <ul><li>Preparations and documentation </li></ul><ul><li>Installation by trained personnel </li></ul><ul><li>Communications </li></ul><ul><li>Customer expectations </li></ul><ul><li>Startup and commissioning </li></ul><ul><li>On-site training </li></ul>May 2011 APM Annual International Partners Conference
  3. 3. Preparations <ul><li>To have a satisfied customer we need to properly plan and be prepared for the installation </li></ul><ul><li>Start with application approval </li></ul><ul><li>Fill the Installation Preparation form and having correct drawings </li></ul><ul><li>Locate the Scanner according to APM’s recommendations </li></ul>May 2011 APM Annual International Partners Conference
  4. 4. Documentation <ul><li>Approving an application starts with the AAF – Application Approval Form </li></ul><ul><li>Actual and scale drawings of the vessel including optional mounting points </li></ul><ul><li>Installation Preparation Form ( IPF ) – containing all the necessary information to fully configure the 3DLevelScanner </li></ul>May 2011 APM Annual International Partners Conference
  5. 5. Installation <ul><li>To be performed by trained personnel </li></ul><ul><li>Physical mounting must be according to APM’s recommendation </li></ul><ul><li>Wiring – proper cabling laid based on the wiring environment </li></ul><ul><li>Power and communications, according to the overall installation and customer requirements </li></ul><ul><li>Configuration using the 3DLevelManager and the IPF </li></ul><ul><li>Please use the manuals and technical presentations (inside the conference disk) </li></ul>May 2011 APM Annual International Partners Conference
  6. 6. Communications <ul><li>Both the customer and the installer must understand that bad communications can result in a failed installation </li></ul><ul><li>Each aspect of the communication infrastructure must be taken into consideration and have full attention from all sides </li></ul><ul><li>3DLinkPro for remote connection </li></ul>May 2011 APM Annual International Partners Conference
  7. 7. Communications <ul><li>RS485 – proper cabling, resistors, Daisy-Chain wiring, grounding, power supply </li></ul><ul><li>GPRS – SIM card with plan (SMS, data, enough quote, etc.) </li></ul><ul><li>Convertors – using only APM recommended convertors, or get APM approval for unfamiliar device </li></ul>May 2011 APM Annual International Partners Conference
  8. 8. Customer Expectations <ul><li>Measurements: </li></ul><ul><ul><li>Level </li></ul></ul><ul><ul><ul><li>Maximum and minimum levels of material </li></ul></ul></ul><ul><ul><li>Distance </li></ul></ul><ul><ul><ul><li>Measured from top of transducers </li></ul></ul></ul><ul><ul><li>Volume </li></ul></ul><ul><ul><ul><li>Between empty and full calibration levels </li></ul></ul></ul><ul><ul><li>Mass </li></ul></ul><ul><ul><ul><li>Density and compaction </li></ul></ul></ul><ul><li>3D image </li></ul><ul><ul><li>visualization of material surface </li></ul></ul>May 2011 APM Annual International Partners Conference
  9. 9. Startups and Commissioning <ul><li>Following proper mounting, wiring, communication and configuration comes the commissioning of the scanner </li></ul><ul><li>Grades analysis </li></ul><ul><li>False echoes mapping </li></ul><ul><li>Following emptying and filling processes </li></ul><ul><li>Communication using GPRS to the office </li></ul><ul><li>First installations, call APM for additional overview </li></ul>May 2011 APM Annual International Partners Conference
  10. 10. Customer Training <ul><li>The end-user must understand how to: </li></ul><ul><ul><li>Operate the 3DLevelManager and/or the 3DVision </li></ul></ul><ul><ul><li>Connect to the 3DLevelScanner </li></ul></ul><ul><ul><li>Read the measurements </li></ul></ul><ul><li>Training should be conducted by official representative of APM </li></ul>May 2011 APM Annual International Partners Conference

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