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Social media and staff


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Presentation for Social CEO (social media for CEOs) conference held on 20th September 2011 and organised by Our Social Times #socialceo

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Social media and staff

  1. 1. Jon Ingham, Social Advantage Social Media and Staff
  2. 2. Introduction – My Focus <ul><li>Human capital: </li></ul><ul><li>Capability </li></ul><ul><li>Engagement </li></ul><ul><li>Diversity </li></ul><ul><li>Leadership quality </li></ul><ul><li>Social capital: </li></ul><ul><li>Connections </li></ul><ul><li>Relationships </li></ul><ul><li>Conversations </li></ul><ul><li>Shared mindset </li></ul>Human then Social
  3. 3. Importance of Social Capital Relationship capital (customers) Social capital (staff)
  4. 4. Integration of Social Business / HR <ul><li>Social customer service / relationship management </li></ul><ul><li>Social knowledge management & expertise location </li></ul><ul><li>… </li></ul><ul><li>Social collaboration </li></ul><ul><li>Social innovation </li></ul><ul><li>Social speed </li></ul><ul><li>Social learning (the learning organisation) </li></ul><ul><li>… </li></ul><ul><li>Social recruiting & onboarding </li></ul><ul><li>Social learning </li></ul><ul><li>Social performance </li></ul><ul><li>Social alumni management </li></ul><ul><li>… </li></ul>Social HR Social Business Social Capital
  5. 5. Example – Social Recruiting
  6. 6. Social Media & the Employee Lifecycle <ul><li>Recruitment </li></ul><ul><li>Engagement </li></ul><ul><li>Management </li></ul><ul><li>Development </li></ul><ul><li>Deployment </li></ul><ul><li>Reward </li></ul><ul><li>Exit </li></ul><ul><li>Social Recruiting </li></ul><ul><li>Social Connecting </li></ul><ul><li>Social Contracting </li></ul><ul><li>Social Sharing </li></ul><ul><li>Social Branding </li></ul><ul><li>Social Motivation </li></ul><ul><li>Social Advocacy </li></ul>
  7. 7. Social Media & HR Risks!
  8. 8. For Further Information social-advantage [email_address]