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E-Gov To We-Gov in Moscow. Best Practices In Open Government.

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Presentation by the Glover Park Group's Jonathan Kopp about the power of technology, communication and participation to increase the efficiency and effectiveness of city, state and federal governments. Delivered before a live & streamed international audience at Moscow's 2013 rASiA Innovation Forum.

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  • DOWNLOAD THAT BOOKS INTO AVAILABLE FORMAT (2019 Update) ......................................................................................................................... ......................................................................................................................... Download Full PDF EBOOK here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download Full EPUB Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download Full doc Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download PDF EBOOK here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download EPUB Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download doc Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... ......................................................................................................................... ................................................................................................................................... eBook is an electronic version of a traditional print book that can be read by using a personal computer or by using an eBook reader. (An eBook reader can be a software application for use on a computer such as Microsoft's free Reader application, or a book-sized computer that is used solely as a reading device such as Nuvomedia's Rocket eBook.) Users can purchase an eBook on diskette or CD, but the most popular method of getting an eBook is to purchase a downloadable file of the eBook (or other reading material) from a Web site (such as Barnes and Noble) to be read from the user's computer or reading device. Generally, an eBook can be downloaded in five minutes or less ......................................................................................................................... .............. Browse by Genre Available eBooks .............................................................................................................................. Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, ......................................................................................................................... ......................................................................................................................... .....BEST SELLER FOR EBOOK RECOMMEND............................................................. ......................................................................................................................... Blowout: Corrupted Democracy, Rogue State Russia, and the Richest, Most Destructive Industry on Earth,-- The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company,-- Call Sign Chaos: Learning to Lead,-- StrengthsFinder 2.0,-- Stillness Is the Key,-- She Said: Breaking the Sexual Harassment Story That Helped Ignite a Movement,-- Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones,-- Everything Is Figureoutable,-- What It Takes: Lessons in the Pursuit of Excellence,-- Rich Dad Poor Dad: What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not!,-- The Total Money Makeover: Classic Edition: A Proven Plan for Financial Fitness,-- Shut Up and Listen!: Hard Business Truths that Will Help You Succeed, ......................................................................................................................... .........................................................................................................................
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E-Gov To We-Gov in Moscow. Best Practices In Open Government.

  1. 1. E-­‐Gov  to  We-­‐Gov  Jonathan  Kopp,  Chief  Interac2ve  Strategist    The  Glover  Park  Group  Moscow,  25  June  2013    @jonathankopp  
  2. 2. Reputa.on  =  Rhetoric  +  Reality  2  
  3. 3.        Biggest  city  in  Europe;  6th  in  the  world          E-­‐Gov  &  digital  innova2on  underway  •  Goal:  100%  of  Moscow  government  services  online  by  2016  •  Informa(on  City,  announced  in  2011  •  Moscow  Technology  Incuba2on  Program  (MTIP)  &  API  Moscow  accelerator,  2013  Moscow:  Ripe  With  Opportunity  3  
  4. 4. …  But  Hobbled  By  Reputa.onal  Challenges  4  •  30th  of  Russian  ci2es  for  ease  of  doing  business  •  59th  of  120  global  ci2es  for  compe22veness  •  112th  of  185  countries  for  ease  of  doing  biz  •  133rd  of  174  for  transparency  •  49th  of  50  for  e-­‐Gov  readiness  Moscow  Russia  [refers to ousted MoscowMayor Yuri Luzhkov, 2010]
  5. 5. E-­‐Gov  Is  Step  #1  E-­‐Gov  Technology  &  Efficiency  Gov  2.0  Transparency    &  Connec.vity  We-­‐Gov  Collabora.on  &  Co-­‐crea.on  5  Open  Gov  Community    &  Accessibility  
  6. 6. In  Line        Online  6  1! 4!2! 3! 5! 6! 7! 8!1!•  Denmark,  Sweden  &  Spain  use  pre-­‐filled  tax  returns.  •  US  would  save  taxpayers  US$2  billion  in  money  &    US$225  million  hours  of  tax  prep  2me  per  year.  
  7. 7. Managing  Modern  Municipal  Machines  Stockholm:  •  20-­‐25%  drop  in    traffic  volume  •  €  84  million  for  reinvestment  7  1! 4!2! 3! 5! 6! 7! 8!2!Siemen’s  “Intelligent  Traffic  System”  (ITS)  to  the  rescue?  
  8. 8. Crunching  Data  In  the  Big  Apple  1TB  of  raw  data  (143  million  printed  pages)  passes  through  NYC’s  Office    of  Policy  &  Strategic  Planning  every  day  •  2x  busts  on  bootleg  cigarehe  sales  •  Speedier  tree  removal  aier  Hurricane  Sandy  •  Data  on  building  boilers,  sprinklers  &  grease  disposal  to  prevent  fires  &  water  pollu2on  8  1! 4!2! 3! 5! 6! 7! 8!3!•  Saves  2me,  money  &  lives  
  9. 9. Breaking  Down  Bureaucracy  Searchable  public  data  sets  across  more  than  a  dozen  federal  agencies.  Includes:  •  monitoring  &  surveillance  data  •  early  warning  systems  •  tools  for  tracking  health  impacts  of  global  climate  change  9  1! 4!2! 3! 5! 6! 7! 8!4!
  10. 10. Smarter  Cons.tuent  Service  NYC  call  center  for  all  non-­‐emergency  municipal  services  •  121  million  calls  since  10/2002  •  Up  to  111,000  calls  a  day  10  1! 4!2! 3! 5! 6! 7! 8!5!
  11. 11. Unleashing  Unforeseen  Innova.on  11  Interac2ve  Google  map  kept  public    informed  during  Hurricane  Sandy  Waze  acquired  by    Google  for  $1.3B  HEALTH  &  SAFETY   TRAFFIC  1! 4!2! 3! 5! 6! 7! 8!6!
  12. 12. United  States  of  America  Apps  12  •  1,100+  NYC  data  sets  •  66  apps  on  NYC  MTA  website,  alone  •  Next:  phonebooth  2.0  1! 4!2! 3! 5! 6! 7! 8!7!11,00+  par2cipants  
  13. 13. We-­‐Gov  •  Open  annota2on  of  laws    &  policies,  in  formula2on  •  Top-­‐down,  bohom-­‐up    &  everything  in  between  •  Collabora2on  &  co-­‐crea2on  13  1! 4!2! 3! 5! 6! 7! 8!8!
  14. 14. Moscow’s  Moment  “A  good  hockey  player  plays  where  the  puck  is.  A  great  hockey  player  plays  where  the  puck  is  going  to  be.”      –  Wayne  Gretzky  14  Alexander  Ovechkin  
  15. 15. E-­‐Gov  to  We-­‐Gov  Jonathan  Kopp,  Chief  Interac2ve  Strategist    The  Glover  Park  Group  Moscow,  25  June  2013    @jonathankopp  

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