The document discusses the importance of user-centered design (UCD) in product development. It describes how understanding user needs through techniques like personas and low-fidelity prototyping allows teams to prioritize the right features. This iterative process of understanding, designing and evaluating with users reduces disagreements and ensures the product meets user requirements. The example of developing a diagnostic tool for pathologists from an existing book shows how user feedback improved the design at each stage.

1. More Than Just P2E Why user-driven development is key to responding to the new user community Presented By: Jonathan Clark Date: April 10 th 2007

3. User-Centred Design Process Understand the user, their tasks and their goals Evaluate the UI, not the user Design for the user, make sure they can efficiently and easily complete their tasks

4. Example: Electronic Information Retrieval Librarian Morning Lunch Afternoon After Hours Researcher Student Practitioner Significant generalizations; Use of Elsevier electronic products is much smaller

6. User-Centred Design Process Understand the user, their tasks and their goals Evaluate the UI, not the user Design for the user, make sure they can efficiently and easily complete their tasks

7. Evolution of the Refine Results box

8. Evolution of the Refine Results box

9. Evolution of the Refine Results box

10. Evolution of the Refine Results box

11. How to display citation tools? ?

15. Elsevier Agile Development Process

20. Pathologists at work

22. developers developer developers pathologist pathologist pathologist consultant product mgr the boss UCD

25. As a Persona C I want to be able to view diagnostic information on a group of conditions so that I can decide between possible diagnoses. Story 7

26. Differential Diagnosis: low-fi prototype Amyloidosis Clear cell tumors Hürthle cell (oncocytic) tumors Hyalinizing trabecular adenoma and related lesions LYMPHOID TUMORS AND TUMORLIKE CONDITIONS Malakoplakia Medullary carcinoma MESENCHYMAL TUMORS METASTATIC TUMORS Other neuroendocrine tumors Parathyroid tumors Poorly differentiated carcinoma Home > Differential Diagnoses Then, select up to 5 diagnoses to compare Add   Remove Follicular carcinoma Follicular adenoma Papillary carcinoma First, select a body system Thyroid Select a different body system View Differential

28. Differential Diagnosis: as deployed

29. Differential Diagnosis: as deployed

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