STRESS Is the persons adaptive to a stimulus that places excessive psychological or physical demands on that person.
TYPE A AND B PERSONALITYPROFILE EUSTRESS – Is the pleasurable stress that accompanies positive events. DISTRESS- Is the unpleasant stress that accompanies negative events.
TYPE A PEOPLE – Are extremely competitive, highly committed to work, and have a strong sense of time urgency. TYPE B PEOPLE- Are less competitive to work, and have a weaker sense of time urgency. HARDINESS- Is the persons ability to cope with stress.
HARDENESS AND OPTIMISMOPTIMISM – Is the events to which a persons sees, life in relatively positive or negative items.ORGANIZATIONAL STRESSOR- Are factors in the workplace that can cause stress.
Is any upheaval in an individual’s life that alters his or her attitudes, emotion, or behaviors.
PHYSICAL DEMANDS Are stressor associated with a jobs physical setting, such as the adequacy of temperature and lighting an the physical requirements the job make on the employee.
Role demands are stressors associated with the role a person is expected to play.A role is a set of expected behaviors associated with a particular position in a group or organization.Role ambiguity arises when a goal is not clear.
Role conflict when the messages and cues constituting a role are clear but contradictory or mutually exclusive.Role overload occurs when expectations for the role exceed the individual’s capabilities.
Interpersonal demands are stressors associated with group pressures, leadership, and personality conflicts.Life Change is any meaningful change in a person’s personal or work situation; too many life changes can lead to health problems.
Major life trauma that maycause stress include maritalproblems, family difficulties,and health problem initiallyunrelated to stress.
Consequence of Stress Individual Consequence Behavioral Consequence Psychological Consequence Medical Consequence Organizational Consequence Performance Withdrawal Attitude
Burnout-a general feeling of exhausting that develops when a person simultaneously experience too much pressure and has too few source of satisfaction.
Managing Stress in Workplace Individual Coping Strategies Exercise Relaxation Time Management Role Management Support Groups
•Organizational CopingStrategies Institutional Program Collateral Program
Work-Life LinkagesFundamental Work-Life Relationship Work-Life Relationship-includes any relationship between dimensions of the person’s work life and person’s personal lifeBalancing Work-Life Linkage