John Whalen

John Whalen
    • Washington D.C. Metro Area, MD, United States
  • Work Partner, Psychological Insights and Innovation
  • Website www.brilliantexperience.com
  • About User-Centered Design expert specializing in strategic research consulting services, including: - User Research / Empathy Research - Gathering Strategic Insights and Opportunity Mapping - Product Strategy, Ideation, Prototyping and Testing - Usability Testing and Analyses - Interviewing and Aligning Internal Executives John Whalen has a PhD in Cognitive Science with over 15 years of User-Centered Design experience. He currently leads Brilliant Experience – a consultancy that supports intra- and entrepreneurs to ensure the success of mission-critical innovation projects by using a unique blend of user-centered design, psychology, design thinking and lean startup techniques.
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