Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Million Dollar Round Table (MDRT) keynote

981 views

Published on

Main stage keynote from MDRT 2014 Toronto

Published in: Business, Education
  • Be the first to comment

Million Dollar Round Table (MDRT) keynote

  1. 1. The Essence of Excellence
  2. 2. (T + C + ECF) x DE = Success
  3. 3. Talent
  4. 4. Culture = Employee
  5. 5. Culture = Employer
  6. 6. Extreme Customer Focus
  7. 7. Disciplined Execution 10 - 15%
  8. 8. Web of Value
  9. 9. Voice of the Customer
  10. 10. Moments Of Truth
  11. 11. 43% - 74% of purchasing decision = WOM/T
  12. 12. You MUST have a Referral System Know Like Trust Try Buy Repeat Identify Ideal Customer Refer Ideal Customers
  13. 13. Clients pay you with… •Money •Trust •Referrals
  14. 14. We are all in the “TRUST” Business
  15. 15. The keys to a world-class career K N L nowledge etwork OVE
  16. 16. The Three Questions… • What did I learn today? • Who did I meet today? • Did I live my values today?

×