Leadership & Teams Gainesville Junior League

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Leadership and high-performance teams for the Junior League of Gainesville. August 13, 2011

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Leadership & Teams Gainesville Junior League

  1. 1. How to Build, Lead and Sustain a High Performance Team
  2. 2. 74% 23,000,000
  3. 3. 88%
  4. 5. Top high-potential employees… <ul><li>Credible </li></ul><ul><li>Respectful </li></ul><ul><li>Approachable </li></ul><ul><li>Highly Professional </li></ul><ul><li>Team Player </li></ul>
  5. 6. 1. Credibility <ul><li>Complete honesty and transparency </li></ul><ul><li>Impeccable integrity </li></ul><ul><li>Knows how to do their job well </li></ul><ul><li>A compelling vision for the future </li></ul><ul><li>Passion and excitement </li></ul>
  6. 7. Power is NOT Leadership <ul><li>Do it because I said so… </li></ul><ul><li>Coercive </li></ul><ul><li>Telling </li></ul><ul><li>Demanding </li></ul><ul><li>Belittling </li></ul><ul><li>Hoarding </li></ul><ul><li>Do it because it is the right thing to do… </li></ul><ul><li>Collaborative </li></ul><ul><li>Asking / Listening </li></ul><ul><li>Motivating </li></ul><ul><li>Empowering </li></ul><ul><li>Sharing </li></ul>
  7. 8. 2. Respectful <ul><li>Open to the ideas of others </li></ul><ul><li>Treats people with dignity </li></ul><ul><li>Treats people fairly </li></ul>
  8. 9. Culture Counts <ul><li>Fun </li></ul><ul><li>Family </li></ul><ul><li>Friends </li></ul><ul><li>Fair </li></ul><ul><li>Freedom </li></ul><ul><li>Pride </li></ul><ul><li>Praise </li></ul><ul><li>Meaning </li></ul><ul><li>Accomplishment </li></ul>
  9. 10. 3. Approachable <ul><li>Genuine </li></ul><ul><li>Appreciative </li></ul><ul><li>IQ + EQ </li></ul><ul><li>Great communicator </li></ul>
  10. 11. Source Credibility <ul><li>C x R x I </li></ul><ul><li>SO </li></ul>= Trust
  11. 12. 4. Highly Professional <ul><li>Impressive Talent </li></ul><ul><li>100% Ethical </li></ul><ul><li>Highly Self-aware </li></ul><ul><li>Always Learning & Improving </li></ul><ul><li>Insightful and Innovative </li></ul><ul><li>Pro-active </li></ul><ul><li>Results Driven </li></ul><ul><li>Fully Accountable </li></ul>
  12. 13. 5. Great Team Player
  13. 14. Workshop <ul><li>Each group will be responsible for giving a 5 minute presentation on the most important elements of being a highly successful and effective leader in the Junior League. </li></ul>
  14. 15. Top high-potential employees… <ul><li>Credible </li></ul><ul><li>Respectful </li></ul><ul><li>Approachable </li></ul><ul><li>Highly Professional </li></ul><ul><li>Team Player </li></ul>
  15. 16. 5. Great Team Player
  16. 17. What does it take to be a valued member of a team? Develop and display competence. Follow through on commitments. Deliver required results. Ensure your actions are consistent with your word. Stand behind the team and its people. Be enjoyable to work with. Be passionate about your work and those you serve. Communicate and keep everyone informed. Help the other members of the team. Help members of other teams. Share ideas, information and credit. Hold yourself 100% accountable. Team Leaders are: Rigorous… but not ruthless
  17. 18. Why you need to be an expert at collaboration and teamwork: <ul><li>You cannot succeed alone. </li></ul><ul><li>You need a team of the brightest people you can possibly find to help you. </li></ul><ul><li>You need to help the team work extremely well together. </li></ul><ul><li>You need the team to support you with enthusiasm, respect and trust. </li></ul><ul><li>But don’t take my word for it… </li></ul>
  18. 19. Anne Mulcahy CEO of Xerox and the third most powerful woman in the world! <ul><li>Build a network of great relationships with people who want to see you succeed. </li></ul><ul><li>You don’t have all of the answers, so ask for help and advice from the smartest people you can find. </li></ul><ul><li>Learn to be a learner. </li></ul><ul><li>Listen intently to the people you serve, your employees and your customers. </li></ul>
  19. 20. Typical ways that team members violate the team leader’s expectations: <ul><li>Missing or being late to team meetings. </li></ul><ul><li>Not outwardly demonstrating commitment and support for the leader’s agenda. </li></ul><ul><li>Not completing assignments in a timely manner so the team can complete its work. </li></ul><ul><li>Not letting the leader know when there are problems or issues. </li></ul><ul><li>Not sharing resources with other team members. </li></ul><ul><li>Not sharing credit with the rest of the team. </li></ul><ul><li>Not responding to e-mails or voice mails in a timely manner. </li></ul>
  20. 21. Typical ways that team leaders violate team members’ expectations: <ul><li>Micromanaging – not giving autonomy. </li></ul><ul><li>Making decisions that effect subordinates without their input. </li></ul><ul><li>Letting team members shirk their duties without any negative consequences. </li></ul><ul><li>Not giving praise or rewards for a job well done. </li></ul><ul><li>Not recognizing that the subordinate has a life outside of the committee that occasionally takes priority over the League. </li></ul>
  21. 22. <ul><li>Lack of TRUST </li></ul><ul><li>Lack of candor </li></ul><ul><li>Lack of commitment </li></ul><ul><li>Lack of accountability </li></ul><ul><li>Lack of results </li></ul>
  22. 23. Competence Respect Distrust Affection TRUST HIGH LOW LOW HIGH Concern
  23. 24. The mantra of excellent leaders: I am good at what I do… and I do it because I care about you! (High IQ + High EQ)
  24. 25. John Spence Team Model <ul><li>D </li></ul><ul><li>M </li></ul><ul><li>C </li></ul><ul><li>C </li></ul><ul><li>M </li></ul><ul><li>D </li></ul>irection – vivid, clear, inspiring --- shared easurements – specific, observable, focused ompetence – very good at what they do ommunication – open, honest, courageous utual Accountability – all team members iscipline – do this every day
  25. 26. 11 Key Team Competencies: <ul><li>Setting clear, specific and measurable goals. </li></ul><ul><li>Making assignments extremely clear and ensuring required competence. </li></ul><ul><li>Using effective decision making processes within the team. </li></ul><ul><li>Establishing accountability for high performance across the entire team. </li></ul><ul><li>Running effective team meetings. </li></ul><ul><li>Building strong levels of trust. </li></ul><ul><li>Establishing open, honest and frank communications. </li></ul><ul><li>Managing conflict effectively. </li></ul><ul><li>Creating mutual respect and collaboration. </li></ul><ul><li>Encouraging risk-taking and innovation. </li></ul><ul><li>Engaging in ongoing team building activities. </li></ul>
  26. 27. Study of most important leadership skills 7,000+ managers from 1,600 large organizations <ul><li>Must have superb communication skills. </li></ul><ul><li>Lead by example to demonstrate character and competence. </li></ul><ul><li>Establish and maintain clear and meaningful vision. </li></ul><ul><li>Provide motivation to create ownership and accountability for results. </li></ul><ul><li>Clarify performance expectations. </li></ul><ul><li>Foster teamwork and collaboration. </li></ul><ul><li>Develop clear performance goals and metrics. </li></ul>From: Getting Results by Longenecker and Simoneti
  27. 28. Workshop <ul><li>Each group will be responsible for giving a 5 minute presentation on the most important elements of a highly effective TEAM in the Junior League. </li></ul>
  28. 30. T HANK Y OU If you have any questions at all please do not hesitate to send a note or call. My email address is: john@johnspence.com Also, you might find value in the ideas I share in my blog: www.blog.johnspence.com/ Lastly, these slides have already been uploaded to: http://www.slideshare.net/johnspence

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