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KASA Change 7.14


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KASA Change 7.14

  1. 1. Dealing Effectively With Change
  2. 2. Kuala Lumpur Oct 6th 2011
  3. 3. “Education is the most powerful weapon which you can use to change the world.” ― Nelson Mandela
  4. 4. Anyone who tells you they enjoy change… should seek immediate professional help.
  5. 5. Attention Influence Control
  6. 6. • The willingness… even enthusiasm… to change EVERYTHING combined with the wisdom to understand what must NEVER be changed.
  7. 7. The Key To Success in the New Normal… •Nimbleocity •Nim-bo-licious
  8. 8. Emotional Response to Perceived Negative Change Stability Immobilization Denial Anger Bargaining Depression Testing Acceptance Time Passive Active EmotionalResponse
  9. 9. Managing Positive Responses to Change Uninformed Optimism Informed Pessimism Hopeful Realism Informed Optimism Completion Checking Out TIME PESSIMISM
  10. 10. 8 Steps to the Change Process
  11. 11. Build an irresistible case for change
  12. 12. Create a strong sense of urgency
  13. 13. Create a clear vision for successful change and communicate it relentlessly
  14. 14. Form a powerful guiding coalition
  15. 15. Plan for and celebrate small wins
  16. 16. Empower others to act
  17. 17. Institutionalize the change
  18. 18. Four antidotes to change resistance 1. Bring people face-to-face with the external pressures to change. 2. Engage change “zealots.” 3. Manage feelings & emotions. 4. Support the change with new tools, systems and training.
  19. 19. THANK YOU If you have any questions at all please do not hesitate to send a note or call. My email address is: Also, you might find value in the ideas I share in my blog. You can sign up for it at: Lastly, these slides have already been uploaded to: