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How to Build a HighPerformance TeamCulture
“Talent winsgames, butteamwork andintelligence winschampionships.”Michael Jordan
What does it take to be a valued member of a team?Develop and display competence.Follow through on commitments.Deliver req...
HUGE data set…• 600,000 employees at 500 companies.• 6,800 senior executives.• 900 books and academic articles.• 30 CEOs o...
Nine Elements of Organizational HealthDirection Leadership CultureAccountabilityCoordination& ControlCapabilitiesMotivatio...
Key attributes of winningcultures• High aspirations and a desire to win• Extreme customer focus• A “think like owners” att...
Core Principles ofWorkforce Productivity• Respect Employees• Clarify Objectives• Increase Transparency• Create Dialogue
EngagedEnabledEnergizedAttachment to thecompany andwillingness to giveextra effort.A work environmentthat supportsproducti...
1,300,000 interviews: Basic 4 + 1From: The Orange Revolution by Gostick and Elton1 - 10GoalSettingTrustAccountability Comm...
Motivation• Motive for Action
Business Side• Integrity• Innovation• Accountability• Execution• Urgency• Customer Focus• Ownership Mentality
• D• M• C• C• M• Direction – vivid, clear, inspiring --- sharedeasurements – specific, observable, focusedompetence – very...
Accountability• 100% Clarity + Authority• 100% Agreement
2,000
Accountability• 100% Clarity + Authority• 100% Agreement• Tracking & Post• Coach / Mentor / Train• Reward / Punish
To create a highlyaccountable culture…• Communicate clearly and relentlessly.• Set agreed-upon and highly specific metrics...
If you have any questions at all please do not hesitate to send a note or call.My email address is: john@johnspence.comMy ...
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High performance teams opie 6.13

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High performance teams opie 6.13

  1. 1. How to Build a HighPerformance TeamCulture
  2. 2. “Talent winsgames, butteamwork andintelligence winschampionships.”Michael Jordan
  3. 3. What does it take to be a valued member of a team?Develop and display competence.Follow through on commitments.Deliver required results.Ensure your actions are consistent with your word.Stand behind the team and its people.Be enjoyable to work with.Be passionate about your work and those you serve.Communicate and keep everyone informed.Help the other members of the team.Help members of other teams.Share ideas, information and credit.Hold yourself 100% accountable.
  4. 4. HUGE data set…• 600,000 employees at 500 companies.• 6,800 senior executives.• 900 books and academic articles.• 30 CEOs of Fortune 500.From: Beyond Performance by Keller and Price
  5. 5. Nine Elements of Organizational HealthDirection Leadership CultureAccountabilityCoordination& ControlCapabilitiesMotivationCustomerFocusInnovationFrom: Beyond Performance by Keller and Price
  6. 6. Key attributes of winningcultures• High aspirations and a desire to win• Extreme customer focus• A “think like owners” attitude• Bias to action• Individuals who team• Passion and energyBain & Company1 - 105
  7. 7. Core Principles ofWorkforce Productivity• Respect Employees• Clarify Objectives• Increase Transparency• Create Dialogue
  8. 8. EngagedEnabledEnergizedAttachment to thecompany andwillingness to giveextra effort.A work environmentthat supportsproductivity andperformance.Individualphysical, social andemotional well-beingat work.“All In” by Gostick and Elton
  9. 9. 1,300,000 interviews: Basic 4 + 1From: The Orange Revolution by Gostick and Elton1 - 10GoalSettingTrustAccountability CommunicationsRecognition
  10. 10. Motivation• Motive for Action
  11. 11. Business Side• Integrity• Innovation• Accountability• Execution• Urgency• Customer Focus• Ownership Mentality
  12. 12. • D• M• C• C• M• Direction – vivid, clear, inspiring --- sharedeasurements – specific, observable, focusedompetence – very good at what they doommunication – open, honest, courageousutual Accountability – all team membersiscipline – do this every day
  13. 13. Accountability• 100% Clarity + Authority• 100% Agreement
  14. 14. 2,000
  15. 15. Accountability• 100% Clarity + Authority• 100% Agreement• Tracking & Post• Coach / Mentor / Train• Reward / Punish
  16. 16. To create a highlyaccountable culture…• Communicate clearly and relentlessly.• Set agreed-upon and highly specific metrics.• Focus on results – not personalities.• Force collaboration – teamwork is mandatorynot optional.• Question all activities that don’t contribute tothe company’s overall strategic goals.• Make sure that everyone in the organization –from top to bottom – focuses on accountability.
  17. 17. If you have any questions at all please do not hesitate to send a note or call.My email address is: john@johnspence.comMy twitter address is: @awesomelysimplePlease connect with me on LinkedInAlso, you might find value in the ideas I share in my blog. You can sign up for it at:www.blog.johnspence.comThank You

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