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3CX Phone System

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3CX Phone System

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3CX Phone System

  1. 1. Inclood 2019
  2. 2. Inclood 2019 Doc No./Name Inclood 3CX Phone System - Process to implement a new phone system Revision No: 1 Last Reviewed: 24/01/2019 PAGE: 1 OF Author: John Raciti Compliance Approval: GM Approval Date: 24/01/2019 Electronic Updates Only – Printed Copies Are Not Controlled Print Date: 24/01/2019 Item ID 1823 | DCFM Job 492616
  3. 3. Inclood 3CX Phone System: Login Inclood 3CX Phone System: Login Inclood 2019
  4. 4. Inclood 3CX Phone System: Support Inclood 3CX Phone System: Support Inclood 2019
  5. 5. Inclood 3CX Phone System: Updates Inclood 3CX Phone System: Updates Inclood 2019
  6. 6. Inclood 3CX Phone System: Languages Inclood 3CX Phone System: Languages Inclood 2019
  7. 7. Inclood 3CX Phone System: Customer Account Inclood 3CX Phone System: Customer Account Inclood 2019
  8. 8. Inclood 3CX Phone System: Dashboard Inclood 3CX Phone System: Dashboard Inclood 2019
  9. 9. Inclood 3CX Phone System: Phones Inclood 3CX Phone System: Phones Inclood 2019
  10. 10. Inclood 3CX Phone System: Extensions Inclood 3CX Phone System: Extensions Inclood 2019
  11. 11. Inclood 3CX Phone System: Extensions Inclood 3CX Phone System: Extensions Inclood 2019
  12. 12. Inclood 3CX Phone System: Extensions Inclood 3CX Phone System: Extensions Inclood 2019
  13. 13. Inclood 3CX Phone System: Extensions Inclood 3CX Phone System: Extensions Inclood 2019
  14. 14. Inclood 3CX Phone System: Extensions – User Status Inclood 3CX Phone System: Extensions – User Status Inclood 2019
  15. 15. Inclood 3CX Phone System: Extension Groups Inclood 3CX Phone System: Extension Groups Inclood 2019
  16. 16. Inclood 3CX Phone System: Contacts Inclood 3CX Phone System: Contacts Inclood 2019
  17. 17. Inclood 3CX Phone System: Contacts (Customer View) Inclood 3CX Phone System: Contacts (Customer View) Inclood 2019
  18. 18. Inclood 3CX Phone System: Contact Options Inclood 3CX Phone System: Contact Options Inclood 2019
  19. 19. Inclood 3CX Phone System: Contacts Inclood 3CX Phone System: Contacts – Sync Office 365 contacts to 3CX Phonebooks Inclood 2019
  20. 20. Inclood 3CX Phone System: Contacts Inclood 3CX Phone System: Contacts – LDAP Server Integration Inclood 2019
  21. 21. Inclood 3CX Phone System: Contacts Inclood 3CX Phone System: Contacts – ODBC Integration Inclood 2019
  22. 22. Inclood 3CX Phone System: Contacts Inclood 3CX Phone System: Contacts – Confirmation required Inclood 2019
  23. 23. Inclood 3CX Phone System: Contacts Inclood 3CX Phone System: Contacts – Confirmation required Inclood 2019
  24. 24. Inclood 3CX Phone System: SIP Trunks Inclood 3CX Phone System: SIP Trunks Inclood 2019
  25. 25. Inclood 3CX Phone System: SIP Trunks Inclood 3CX Phone System: SIP Trunks – Add SIP Trunk/VoIP Provider Inclood 2019
  26. 26. Inclood 3CX Phone System: SIP Trunks Inclood 3CX Phone System: SIP Trunks – Add PSTN Gateway Inclood 2019
  27. 27. Inclood 3CX Phone System: SIP Trunks Inclood 3CX Phone System: SIP Trunks – Import Provider Inclood 2019
  28. 28. Inclood 3CX Phone System: Inbound Rules Inclood 3CX Phone System: Inbound Rules Inclood 2019
  29. 29. Inclood 3CX Phone System: Inbound Rules Inclood 3CX Phone System: Inbound Rules Inclood 2019
  30. 30. Inclood 3CX Phone System: Inbound Rules Inclood 3CX Phone System: Add Inbound Rules Inclood 2019
  31. 31. Inclood 3CX Phone System: Outbound Rules Inclood 3CX Phone System: Outbound Rules Inclood 2019
  32. 32. Inclood 3CX Phone System: Outbound Rules Inclood 3CX Phone System: Add Outbound Rules Inclood 2019
  33. 33. Inclood 3CX Phone System: Digital Receptionist Inclood 3CX Phone System: Digital Receptionist Inclood 2019
  34. 34. Inclood 3CX Phone System: Digital Receptionist Inclood 3CX Phone System: Add Digital Receptionist Inclood 2019
  35. 35. Inclood 3CX Phone System: Ring Groups Inclood 3CX Phone System: Ring Groups Inclood 2019
  36. 36. Inclood 3CX Phone System: Ring Groups Inclood 3CX Phone System: Add Ring Groups Inclood 2019
  37. 37. Inclood 3CX Phone System: Ring Groups Inclood 3CX Phone System: Ring Groups – Add Paging Inclood 2019
  38. 38. Inclood 3CX Phone System: Call Queues Inclood 3CX Phone System: Call Queues Inclood 2019
  39. 39. Inclood 3CX Phone System: Call Queues Inclood 3CX Phone System: Call Queues – DCFM Call Centre Queue1 [Office Hours] Inclood 2019
  40. 40. Inclood 3CX Phone System: Call Queues Inclood 3CX Phone System: Call Queues – Select a DID/DDI from the list below Inclood 2019
  41. 41. Inclood 3CX Phone System: Bridges Inclood 3CX Phone System: Bridges Inclood 2019
  42. 42. Inclood 3CX Phone System: Bridges Inclood 3CX Phone System: Bridges Inclood 2019
  43. 43. Inclood 3CX Phone System: Bridges Inclood 3CX Phone System: Bridges – New master bridge Inclood 2019
  44. 44. Inclood 3CX Phone System: Bridges Inclood 3CX Phone System: Bridges – New slave bridge Inclood 2019
  45. 45. Inclood 3CX Phone System: Fax Extensions Inclood 3CX Phone System: Fax Extensions Inclood 2019
  46. 46. Inclood 3CX Phone System: Fax Extensions Inclood 3CX Phone System: New Fax Extensions Inclood 2019
  47. 47. Inclood 3CX Phone System: FXS/DECT Inclood 3CX Phone System: FXS/DECT Inclood 2019
  48. 48. Inclood 3CX Phone System: FXS/DECT Inclood 3CX Phone System: Add FXS/DECT Inclood 2019
  49. 49. Inclood 3CX Phone System: FXS/DECT Inclood 3CX Phone System: FXS/DECT – Yealink DECT Phone1 Inclood 2019
  50. 50. Inclood 3CX Phone System: Hotdesking Inclood 3CX Phone System: Hotdesking Inclood 2019
  51. 51. Inclood 3CX Phone System: Hotdesking Inclood 3CX Phone System: Hotdesking – Add Phone Inclood 2019
  52. 52. Inclood 3CX Phone System: Recordings Inclood 3CX Phone System: Recordings Inclood 2019
  53. 53. Inclood 3CX Phone System: Recordings Inclood 3CX Phone System: Recording Quota Inclood 2019
  54. 54. Inclood 3CX Phone System: Recordings Inclood 3CX Phone System: Recording Path Inclood 2019
  55. 55. Inclood 3CX Phone System: Backup and Restore Inclood 3CX Phone System: Backup and Restore Inclood 2019
  56. 56. Inclood 3CX Phone System: Backup and Restore Inclood 3CX Phone System: Backup Location Inclood 2019
  57. 57. Inclood 3CX Phone System: Backup and Restore Inclood 3CX Phone System: Create New Backup Inclood 2019
  58. 58. Inclood 3CX Phone System: Backup and Restore Inclood 3CX Phone System: Backup Schedule Inclood 2019
  59. 59. Inclood 3CX Phone System: Backup and Restore Inclood 3CX Phone System: Restore Schedule Inclood 2019
  60. 60. Inclood 3CX Phone System: Backup and Restore Inclood 3CX Phone System: Failover Options Inclood 2019
  61. 61. Inclood 3CX Phone System: Call Log Inclood 3CX Phone System: Call Log Inclood 2019
  62. 62. Inclood 3CX Phone System: Call Log Inclood 3CX Phone System: Filter Call Logs Inclood 2019
  63. 63. Inclood 3CX Phone System: Call Log Inclood 3CX Phone System: Export Call Logs Inclood 2019
  64. 64. Inclood 3CX Phone System: Call Reports Inclood 3CX Phone System: Call Reports Inclood 2019
  65. 65. Inclood 3CX Phone System: Call Reports Inclood 3CX Phone System: Call Reports Inclood 2019
  66. 66. Inclood 3CX Phone System: Call Reports Inclood 3CX Phone System: Call Reports – Custom Reports Settings Inclood 2019
  67. 67. Inclood 3CX Phone System: Call Reports Inclood 3CX Phone System: Call Reports – Call Types Inclood 2019
  68. 68. Inclood 3CX Phone System: Call Reports Inclood 3CX Phone System: Call Reports – Call Costs Inclood 2019
  69. 69. Inclood 3CX Phone System: Call Reports Inclood 3CX Phone System: Call Reports – Call Costs Inclood 2019
  70. 70. Inclood 3CX Phone System: Chat Logs Inclood 3CX Phone System: Chat Logs Inclood 2019
  71. 71. Inclood 3CX Phone System: Chat Logs Inclood 3CX Phone System: Chat Logs – Confirmation required Inclood 2019
  72. 72. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Settings Inclood 2019
  73. 73. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Settings Inclood 2019
  74. 74. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Settings – Phone / Client Options Inclood 2019
  75. 75. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Settings – Backlisted Numbers Inclood 2019
  76. 76. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Settings – Call Parking Settings Inclood 2019
  77. 77. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: CDR Settings Inclood 2019
  78. 78. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Conferencing Settings Inclood 2019
  79. 79. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Settings – CRM Integration Inclood 2019
  80. 80. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Settings – CRM Integration Inclood 2019
  81. 81. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Dial Code Settings Inclood 2019
  82. 82. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: E164 Processing Settings Inclood 2019
  83. 83. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Email Settings Inclood 2019
  84. 84. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Email Settings Inclood 2019
  85. 85. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Email Settings Inclood 2019
  86. 86. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Settings – FAX Server Inclood 2019
  87. 87. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: License Settings Inclood 2019
  88. 88. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Settings – Music On Hold Settings Inclood 2019
  89. 89. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Settings – Music On Hold Settings Inclood 2019
  90. 90. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Network Settings Inclood 2019
  91. 91. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Network Settings Inclood 2019
  92. 92. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Network Settings Inclood 2019
  93. 93. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Network Settings Inclood 2019
  94. 94. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Timezone & Office Hours Settings Inclood 2019
  95. 95. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Parameter Settings Inclood 2019
  96. 96. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: PBX Settings Inclood 2019
  97. 97. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Security Settings Inclood 2019
  98. 98. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Security Settings Inclood 2019
  99. 99. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Security Settings Inclood 2019
  100. 100. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Security Settings Inclood 2019
  101. 101. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Security Settings Inclood 2019
  102. 102. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: System Prompts Settings Inclood 2019
  103. 103. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Template Settings Inclood 2019
  104. 104. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Voicemail Settings Inclood 2019
  105. 105. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Hotel Settings Inclood 2019
  106. 106. Inclood 3CX Phone System: Settings Inclood 3CX Phone System: Updates Inclood 2019

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