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Published on

| 2020
C X . R E P O R T
20 20
When your startup succeeds at becoming successful at covering the entire surface of
interactions without blowing up, then you’ve ended up successful. You’ve grown up!
In an all-digital experience, it’s one thing to consider everyone connected to what’s delivered by technology. But with
an in-store or on-premise experience, that adds yet another degree of complexity to delivering a holistic experience.
Source: @doesnotexistbot @johnmaeda
Buyer Experience Customer Experience
“Our experience feels like our org chart!”

Published in: Technology
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