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Shared situational awareness

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Lack of Shared Situational Awareness is the most common issue facing teams today. But what is it and how to fix it?

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Shared situational awareness

  1. 1. Team Building Shared Situational Awareness How SSA can make or break the organization Copyright © 2009 CELSIM. Rights reserved
  2. 2. Underlying performance issues in teams • Lack of clear direction 1. • “Missing” team Command leadership roles Instruction • Us and them… Silos Team performance 2. Shared Demands unity of • Unhealthy competition Experience cohesion and effort • Co-operation not collaboration 3. Shared • Communication Situational obstacles Awareness • Blame culture Copyright © 2009 CELSIM. Rights reserved
  3. 3. Unity of cohesion and effort requires: Shared understanding Understanding of strengths 1. Clear direction of paradigm and weaknesses 2. Have the training, skills, knowledge and 1. Command Instruction capacity to achieve the goal 3. Collaborate with team knowing their situation 3. Shared 2. Shared Situational Experience Awareness Shared perception Unity and of position and cohesion of effort capability Copyright © 2009 CELSIM. Rights reserved
  4. 4. What is SSA?  “Most simply put, SSA is knowing what is going on around you” Mica R Endsley  Simple?  Yes, but like most simple ideas, it can be much more difficult to achieve in practice.  The concept stems from the military Copyright © 2009 CELSIM. Rights reserved
  5. 5. The formal definition of SA  “A pilot’s continuous perception of self and aircraft in relation to the dynamic environment of flight, threats, and mission, and the ability to forecast, then execute tasks based on that perception” Copyright © 2009 CELSIM. Rights reserved
  6. 6. Shared SA then is:  “All pilots’ continuous perceptions of themselves and aircrafts in relation to the dynamic environment of flights, threats, and mission, and the ability to forecast, then execute tasks based on shared perception”  All team members continuous perceptions of themselves and their peers in relation to the dynamic environment of business, competition, goals and the ability to predict, then execute based on shared perception. Copyright © 2009 CELSIM. Rights reserved
  7. 7. Team unity issue #1  No SSA  “I know where I’m going and how to get 1. Command there and it’s up to you Instruction to work with me”  Root causes 1. Poor communication 2. Shared 2. “Blame” culture Experience Copyright © 2009 CELSIM. Rights reserved
  8. 8. Team unity issue #2  No Command Instruction  Lots of training  Lots of cooperation  Nothing actually gets done  Eventually, someone 3. Shared pulls the plug 2. Shared Situational  Root causes Experience Awareness 1. Poor leadership 2. Poor leadership Copyright © 2009 CELSIM. Rights reserved
  9. 9. Team unity issue #3  No Shared Experience  “But how?” 1. Command Instruction  Root cause 1. Poor training 2. Development budgets starved 3. Shared Situational Awareness Copyright © 2009 CELSIM. Rights reserved
  10. 10. Fixing the issues  Develop  Through  Communication  Active learning  Leadership  Simulation  Collaborative Attitude  Application 3d Workshop Simulation GAINMORE™GOlf Treasure Hunt Copyright © 2009 CELSIM. Rights reserved
  11. 11. GAINMORE™Golf 3d Workshop Simulation GAINMORE™GOlf Treasure Hunt Copyright © 2009 CELSIM. Rights reserved
  12. 12. 3d Workshop Simulation 3d Workshop Simulation GAINMORE™GOlf Treasure Hunt Copyright © 2009 CELSIM. Rights reserved
  13. 13. Treasure Hunt 3d Workshop Simulation GAINMORE™GOlf Treasure Hunt Copyright © 2009 CELSIM. Rights reserved
  14. 14. Shared Situational Awareness How SSA can make or break the organization Copyright © 2009 CELSIM. Rights reserved

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