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Tipping the Cow: Reorganizing Staff to Support Electronic Resources

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Presentation at ER&L, Austin, 3/1/2011 on organizational restructuring to support management of electronic resources in academic libraries.

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Tipping the Cow: Reorganizing Staff to Support Electronic Resources

  1. 1. CLAREMONT COLLEGES LIBRARY<br />JoHnMcDonald<br />Electronic Resources & Libraries<br />Austin, Texas<br />March 1, 2011<br />
  2. 2. Claremont Colleges Library<br />Tipping the Cow<br />March 1, 2011<br />
  3. 3. Claremont Colleges Library<br />If you could start a library from scratch…<br />March 1, 2011<br />
  4. 4. Claremont Colleges Library<br />Decline of Claremont Print Journal Subscriptions<br />March 1, 2011<br />
  5. 5. Claremont Colleges Library<br />Growth of Claremont’s Online Journal Access<br />March 1, 2011<br />The Claremont Colleges Pomona College 1887 Claremont Graduate University 1925 Claremont University Consortium 1925 <br />Scripps College 1926 Claremont McKenna College 1946 Harvey Mudd College 1955 Pitzer College 1963 Keck Graduate Institute 1997<br />
  6. 6. Claremont Colleges Library<br />Supporting e-resources?<br />March 1, 2011<br />
  7. 7. Claremont Colleges Library<br />Things to Stop Doing<br />March 1, 2011<br />
  8. 8. Claremont Colleges Library<br />Cylinders of Excellence<br />March 1, 2011<br />
  9. 9. Claremont Colleges Library<br />March 1, 2011<br />
  10. 10. Claremont Colleges Library<br />March 1, 2011<br />
  11. 11. Claremont Colleges Library<br />Mistakes will be made<br />March 1, 2011<br />
  12. 12. Claremont Colleges Library<br />March 1, 2011<br />
  13. 13. Claremont Colleges Library<br />Not just cleaning up<br />March 1, 2011<br />
  14. 14. Claremont Colleges Library<br />Not just paying lip service<br />March 1, 2011<br />
  15. 15. Claremont Colleges Library<br />Changing roles & responsibilities<br />March 1, 2011<br />
  16. 16. Claremont Colleges Library<br />Ending some roles & responsibilities<br /><ul><li>Asian Studies Librarian
  17. 17. Modern Languages Librarian (formerly Collections Manager)
  18. 18. Metadata Librarian (formerly Acquisitions Librarian)
  19. 19. Circulation Desk Supervisor
  20. 20. Science Librarian (print based, collections focused)
  21. 21. Business Affairs Manager
  22. 22. Preservation Specialist
  23. 23. Binding Clerk</li></ul>March 1, 2011<br />
  24. 24. Claremont Colleges Library<br />Build a new structure<br />March 1, 2011<br />
  25. 25. Claremont Colleges Library<br />
  26. 26. Claremont Colleges Library<br />What do yourE-resources staff do?<br /><ul><li>Identification / Selection
  27. 27. Vendor relations
  28. 28. Licensing
  29. 29. Resource Description
  30. 30. Outreach / Marketing
  31. 31. Usage Statistics
  32. 32. Troubleshooting</li></ul>March 1, 2011<br />
  33. 33. Claremont Colleges Library<br />What will our E-resources staff do?<br /><ul><li>All the above, with help
  34. 34. Problem prevention
  35. 35. Training
  36. 36. Assessment / ROI
  37. 37. Tool Development
  38. 38. Publishing Support
  39. 39. Troubleshooting</li></ul>March 1, 2011<br />
  40. 40. Claremont Colleges Library<br />Who’s Got Issues?<br /><ul><li>Things to stop doing
  41. 41. Skills transfer
  42. 42. Legacy print tasks
  43. 43. Backlogged print tasks
  44. 44. Customized support
  45. 45. Faculty Betrayal
  46. 46. Perception of Library
  47. 47. Needs…not collections related</li></ul>March 1, 2011<br />
  48. 48. Claremont Colleges Library<br />Preaching to the converted<br />March 1, 2011<br />
  49. 49. Claremont Colleges Library<br />What will change accomplish?<br /><ul><li>Integrating cylinders means new job roles
  50. 50. Stay relevant!
  51. 51. Bridge chasm between resources and tools
  52. 52. Ensure usage!
  53. 53. Increase discovery focus
  54. 54. No more hunting and pecking!
  55. 55. Increased importance of statistics, assessment, ROI
  56. 56. Prove our value!
  57. 57. Teamwork, collaboration, ownership
  58. 58. Everyone owns the problem!</li></ul>March 1, 2011<br />
  59. 59. Claremont Colleges Library<br />How far do we need to go?<br /><ul><li>Problem of scalability
  60. 60. One e-Resources librarian becomes an unwilling gatekeeper
  61. 61. How many e-Resources Librarians should we have?
  62. 62. Disciplinary collections & E-resources librarians
  63. 63. Assign staff to report to E-resources librarians
  64. 64. Where to position e-Resources Librarians(s)
  65. 65. Create a department or subsume in another?
  66. 66. Should all of our librarians be e-Resources proficient?
  67. 67. What if they’re not?</li></ul>March 1, 2011<br />
  68. 68. Claremont Colleges Library<br />Drink <br />the <br />Kool Aid<br />March 1, 2011<br />

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