Nokia Internal Use Only
John Clapham & Paul Swartout
Nokia Entertainment
Dev+Ops+Org - How we are including
(almost) every...
Nokia Internal Use Only
3 © 2011 Nokia
Nokia Internal Use Only
No.
4 © 2011 Nokia
Nokia Internal Use Only
Sorry.
5 © 2011 Nokia
Nokia Internal Use Only
The Journey: Start-up mentality to Corporate
and back again…
6 © 2011 Nokia
http://www.flickr.com/...
Nokia Internal Use Only
Time line … how we came to be
7 © 2011 Nokia
2000
• OD2 started
in back
bedroom
2007
• OD2
acquire...
Nokia Internal Use Only
8 © 2011 Nokia
http://hubreview.blogspot.com/
Elephant hunting…
Nokia Internal Use Only
9 © 2011 Nokia
Many hands make light work … not
Nokia Internal Use Only
10 © 2011 Nokia
http://www.flickr.com/photos/mikefischer/247052184/in/photostream/
The elephant’s ...
Nokia Internal Use Only
Tools helped to ease the pain ... sort of
11 © 2011 Nokia
http://www.wenger.ch
Nokia Internal Use Only
Integration: Why Dev+Ops+Tools may not
be enough
12 © 2011 Nokia
http://www.wenger.ch/giant-knife-...
Nokia Internal Use Only
Collaboration: Building a relationship beyond
DevOps…
13 © 2011 Nokia http://www.flickr.com/photos...
Nokia Internal Use Only
14 © 2011 Nokia
http://www.flickr.com/photos/markjdos/4532832466/
Nokia Internal Use Only
15 © 2011 Nokia
http://www.flickr.com/photos/ratcake/3159815371/
Nokia Internal Use Only
16 © 2011 Nokia
Product
Manager
OpsArchitec
t
Enginee
r Project
Manager
Quality
Assurance
Change C...
Nokia Internal Use Only
17 © 2011 Nokia
Bob
FrankNeo
Sue
Start-up Organization…
Nokia Internal Use Only
18 © 2011 Nokia
Collaboration, some principles…
Get noticed!
Get buy in!
Be patient.
Build trust.
Nokia Internal Use Only
19 © 2011 Nokia
Inspiring trust…
Nokia Internal Use Only
20 © 2011 Nokia
Collaboration, some ideas…
Use just enough tools
Create an org to
encourage collab...
Nokia Internal Use Only
Culture: Changing the default pattern to
allow DevOps to thrive…
21 © 2011 Nokia
http://www.flickr...
Nokia Internal Use Only
22 © 2011 Nokia
http://www.flickr.com/photos/plonq/5604204042/
Nokia Internal Use Only
23 © 2011 Nokia
Culture, our aspirations…
Trust
Respect
Acceptance that things will break (Occasio...
Nokia Internal Use Only
24 © 2011 Nokia
Culture, what is working for us…
Finding evangelists
Creating communities
Hiring t...
Nokia Internal Use Only
The future: It’s a long and winding road with
growing pains - but it’s worth it!
25 © 2011 Nokia
h...
Nokia Internal Use Only
26 © 2011 Nokia
Has including everyone worked?
6 releases / 140 components
January to December 201...
Nokia Internal Use Only
27
Fragile.
© 2011 Nokia
http://www.flickr.com/photos/genbug/4366202221/
Nokia Internal Use Only
28 © 2011 Nokia
Long Summary…
Effort spent on release activities, rather than
features told us we ...
Nokia Internal Use Only
29 © 2011 Nokia
Short summary…
Dev + Ops = Great!
Dev + Ops + Org = Awesome!
Including (almost) ev...
john.clapham@nokia.com
@JohnC_Bristol
paul.swartout@nokia.com
@pswartout
Dev+ops+org how we are including (almost) everyone
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DevOps Days Goteburg 2011 Presentation

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Dev+ops+org how we are including (almost) everyone

  1. 1. Nokia Internal Use Only John Clapham & Paul Swartout Nokia Entertainment Dev+Ops+Org - How we are including (almost) everyone 2 © 2011 Nokia
  2. 2. Nokia Internal Use Only 3 © 2011 Nokia
  3. 3. Nokia Internal Use Only No. 4 © 2011 Nokia
  4. 4. Nokia Internal Use Only Sorry. 5 © 2011 Nokia
  5. 5. Nokia Internal Use Only The Journey: Start-up mentality to Corporate and back again… 6 © 2011 Nokia http://www.flickr.com/photos/pinchof/1434232165/in/photostream/
  6. 6. Nokia Internal Use Only Time line … how we came to be 7 © 2011 Nokia 2000 • OD2 started in back bedroom 2007 • OD2 acquired by Nokia • Nokia Music was born • Massive investment and growth 2008 • Adopted Agile • Started re- architecting platform 2009 • New REST service platform released • ITIL adopted • Tools team formed 2010 • Massive rollout and migration program • Big releases • PAIN !!!! • STRESS !!!! 2011 • CD and DevOps embraced • KanBan embraced • Pain relief Dev OpsORG
  7. 7. Nokia Internal Use Only 8 © 2011 Nokia http://hubreview.blogspot.com/ Elephant hunting…
  8. 8. Nokia Internal Use Only 9 © 2011 Nokia Many hands make light work … not
  9. 9. Nokia Internal Use Only 10 © 2011 Nokia http://www.flickr.com/photos/mikefischer/247052184/in/photostream/ The elephant’s new clothes…
  10. 10. Nokia Internal Use Only Tools helped to ease the pain ... sort of 11 © 2011 Nokia http://www.wenger.ch
  11. 11. Nokia Internal Use Only Integration: Why Dev+Ops+Tools may not be enough 12 © 2011 Nokia http://www.wenger.ch/giant-knife-wenger-swiss-army-knife
  12. 12. Nokia Internal Use Only Collaboration: Building a relationship beyond DevOps… 13 © 2011 Nokia http://www.flickr.com/photos/stephee/3594496332
  13. 13. Nokia Internal Use Only 14 © 2011 Nokia http://www.flickr.com/photos/markjdos/4532832466/
  14. 14. Nokia Internal Use Only 15 © 2011 Nokia http://www.flickr.com/photos/ratcake/3159815371/
  15. 15. Nokia Internal Use Only 16 © 2011 Nokia Product Manager OpsArchitec t Enginee r Project Manager Quality Assurance Change Control Networks Error Manager Testers Corporate Organization…
  16. 16. Nokia Internal Use Only 17 © 2011 Nokia Bob FrankNeo Sue Start-up Organization…
  17. 17. Nokia Internal Use Only 18 © 2011 Nokia Collaboration, some principles… Get noticed! Get buy in! Be patient. Build trust.
  18. 18. Nokia Internal Use Only 19 © 2011 Nokia Inspiring trust…
  19. 19. Nokia Internal Use Only 20 © 2011 Nokia Collaboration, some ideas… Use just enough tools Create an org to encourage collaboration Mix up roles Learn together
  20. 20. Nokia Internal Use Only Culture: Changing the default pattern to allow DevOps to thrive… 21 © 2011 Nokia http://www.flickr.com/photos/edubya/4027419090/in/photostream/
  21. 21. Nokia Internal Use Only 22 © 2011 Nokia http://www.flickr.com/photos/plonq/5604204042/
  22. 22. Nokia Internal Use Only 23 © 2011 Nokia Culture, our aspirations… Trust Respect Acceptance that things will break (Occasionally) Fail early, blame slowly Learn from mistakes – and everything else Seamless collaboration Responsibility in the right place
  23. 23. Nokia Internal Use Only 24 © 2011 Nokia Culture, what is working for us… Finding evangelists Creating communities Hiring the right people Creating new ways to collaborate Constantly communicating Inspecting, measuring, monitoring Evolving
  24. 24. Nokia Internal Use Only The future: It’s a long and winding road with growing pains - but it’s worth it! 25 © 2011 Nokia http://www.flickr.com/photos/ejh/5199033936/in/photostream/
  25. 25. Nokia Internal Use Only 26 © 2011 Nokia Has including everyone worked? 6 releases / 140 components January to December 2010 246 releases / 246 components January to October 2011
  26. 26. Nokia Internal Use Only 27 Fragile. © 2011 Nokia http://www.flickr.com/photos/genbug/4366202221/
  27. 27. Nokia Internal Use Only 28 © 2011 Nokia Long Summary… Effort spent on release activities, rather than features told us we had a problem… …we introduced good tools…. …encouraged collaboration… …joined everyone in our dev ops culture… …and delivered more, with less effort!
  28. 28. Nokia Internal Use Only 29 © 2011 Nokia Short summary… Dev + Ops = Great! Dev + Ops + Org = Awesome! Including (almost) everyone worked…for us!
  29. 29. john.clapham@nokia.com @JohnC_Bristol paul.swartout@nokia.com @pswartout

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