Culture & sharing john clapham

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Presentation focused Culture, Sharing and creating and environment to encourage DevOps and learning in general.

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Culture & sharing john clapham

  1. 1. John Clapham Nokia Entertainment People As Service – How not to build a lasting DevOps Environment
  2. 2. A word of introduction
  3. 3. The Four Pillars…
  4. 4. The four pillars are CAMS…
  5. 5. Culture Automation Monitoring Sharing
  6. 6. That’s a miscalculation
  7. 7. There are 29
  8. 8. The four pillars are focus areas
  9. 9. Why?
  10. 10. Personality Types!
  11. 11. Introverted, Sensory, Thinking, Judging Reserved, Observant, Tough Minded, Scheduling
  12. 12. Typically 11% of the US population
  13. 13. In software engineering?
  14. 14. 24%
  15. 15. Sharing…
  16. 16. Effective Communications?
  17. 17. Sharing is about knowledge… …and feedback
  18. 18. Sharing enables learning
  19. 19. Sharing builds resilience
  20. 20. Culture…
  21. 21. Culture = Beliefs, Behaviours, Attitudes, Values
  22. 22. Culture answers questions you can’t predict
  23. 23. Culture is durable
  24. 24. Culture is an attractor
  25. 25. “…We want innovators, and that means maintaining an environment where they’ll flourish…”
  26. 26. Culture has trajectory
  27. 27. Culture is cultivated
  28. 28. “…create value for the customer, the consumer and the company, while acting with integrity and in a responsible way.”
  29. 29. Putting it into practice…
  30. 30. Listen, Observe, Visualise
  31. 31. Leaders, Influencers, Role models
  32. 32. Structure & Purpose
  33. 33. “…any organization that designs a system will inevitably produce a design whose structure is a copy of the organization's communication structure”
  34. 34. “…design effort should be organized according to the need for communication.”
  35. 35. Community, Responsibility, Ownership
  36. 36. Interest, Inspire, Involve
  37. 37. Learn
  38. 38. RTFM!
  39. 39. Reading Training Feedback Mentoring
  40. 40. Reflections…
  41. 41. People things, like culture and sharing are crucial to successful business
  42. 42. They are the catalyst for change
  43. 43. Ways to encourage these are simple & low cost
  44. 44. The key thing is to listen, learn and trust
  45. 45. Thanks! @johnC_Bristol
  46. 46. References… All pictures, except Wallace and Gromit by: http://www.flickr.com/photos/uk_pictures/ CAMS – John Willis http://www.opscode.com/blog/2010/07/16/what-devops-means-to-me/ The use of MBTI in software engineering http://oro.open.ac.uk/24433/7/ How Do Committees Invent? – Melvin E Conway http://www.melconway.com/research/committees.html The Lego Group Way http://aboutus.lego.com/en/lego-group/corporate-policies/ DevOps at Nokia Entertainment http://www.infoq.com/articles/monthly-devops-01-nokia

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