1. Collaboration.
Customers.
Con0lict?
Bridging
the
gap
between
Agile
&
UX
Johanna
Kollmann ~ @johannakoll
UX
Day
Graz,
2013
Photo
by
Jeffery
Scism
h1p://www.flickr.com/photos/jgscism/9216206232

3. Agile
is
becoming
standard
“Future
plans
to
implement
agile
grew
from
59%
in
2001
-­‐>
83%
in
2012.
Nearly
half
said
their
organization
has
5+
agile
teams
(48%),
compared
to
only
33%
in
2011.
”
VersionOne
State
of
Agile
Dev
Survey,
via
Lane
Halley
@thinknow

4. Backlog
User
story
Sprint
Scrum
Stand
up
Retrospective
Scrum
master
Kanban
Photo
by
Nigel
Howe
h1p://www.flickr.com/photos/40939157@N03/5315358341/
Sprint
Zero

5. The
Agile
Manifesto
(2001!)
Individuals
and
interactions
over
processes
and
tools
Working
software
over
comprehensive
documentation
Customer
collaboration
over
contract
negotiation
Responding
to
change
over
following
a
plan

6. While
basically
silent
about
UX
design,
Agile
thinking
offers
a
fundamental
paradigm
shift
about
how
to
interact
and
communicate
with
your
project
team
and
beyond.
~
Anders
Ramsay
@andersramsay

7. Challenges

8. How
to
make
it
work

9. Challenges

11. Sprint
0
Planning
Data
gathering
Developers
Sprint
1
Interaction
Designers
Implement
high
dev
low
UI
features
Design
for
sprint
2
Gather
customer
input
for
sprint
3
Code
Sprint
2
Implement
designs
adapted
from
a
diagram
by
Lynn
Miller
Implement
designs
Customer
data
Test
sprint
1
code
Design
for
sprint
3
Gather
input
for
sprint
4
Code
Sprint
3
Design
Design
Customer
data
Test
sprint
2
code
Design
for
sprint
4
Gather
input
for
sprint
5

12. Photo
by
FlackJacket2010
h1p://www.flickr.com/photos/47543932@N08/5976266093

13. Photo
by
Choo
Yut
Shing
h1p://www.flickr.com/photos/25802865@N08/10502482036/

14. Photo
by
Wendy
h1p://www.flickr.com/photos/7705025@N08/2463099768/

15. I
miss
research!
Photo
by
Wendy
http://www.flickr.com/photos/kalexanderson/5421517469/

16. How
to
make
it
work

17. Be
there:
you
are
part
of
the
team
Photo
by
Boston
Public
Library
http://www.flickr.com/photos/boston_public_library/5703905054/

18. h1p://www.flickr.com/photos/45581782@N00/8035308650/

19. Make
your
work
visible:
you
are
part
of
the
team

20. Champion
collaboration:
expand
your
toolkit

21. h1p://www.flickr.com/photos/menlopics/3928252631/
Pairing

22. Instead
of
“how
do
we
know
if
it’s
done”,
ask
“how
do
we
know
if
it’s
good”.
~
Lane
Halley
@thinknow

23. RESEARCH!
DATA!
Photo
by
Jorgen
Kesseler
h1p://www.flickr.com/photos/58544688@N03/5393485546

24. Lean
Startup
is
about
learning
through
experiments
with
customers
Photo
by
RDECOMh1p://www.flickr.com/photos/rdecom/7336886600

25. Build
Learn
Measure
Photo
by
RDECOMh1p://www.flickr.com/photos/rdecom/7336886600

26. Make
research
a
habit.
Qualitative
and
quantitative
(+
remote!)
‘5
users
every
friday’
Degine
research
questions
with
the
team
Be
clear
about
success
criteria
+
measures
Test
what
you
got
Train
other
people

27. Clean
up
your
debt.
Developers
refactor.
Developers
write
tests.
Key
aspects
of
quality.
Hold
a
design
retrospective.
Refactor
your
design
system.
Key
aspects
of
quality.
Photo
by
Wendy
h1p://www.flickr.com/photos/7705025@N08/2463099768/

28. Make
things
for
people,
with
people

29. Summary
Be
part
of
the
team.
Make
your
work
visible.
Collaborate,
pair.
Run
experiments,
make
research
a
habit.
Clean
up
your
debt.
Refactor
your
design
system.
h1p://www.flickr.com/photos/hannahdonovan/5900445189/

30. It’s
about
the
team
Responsibilities
&
competencies
over
roles
Expertise
over
interest
Outcome
over
process
No
ego!
Photo
by
Jeff
Golden
h1p://www.flickr.com/photos/46868900@N00/2637637797/

31. Resources
Agile
and
UX:
Two
tastes
that
taste
great
together,
Lane
Halley,
UX
Week
2013,
http://vimeo.com/74944431
Sustainable
pace,
Agile
&
The
Big
Design
Refactor,
Jonathan
Berger,
Balanced
Team
Conference
2013,
http://
design.pivotallabs.com/jpb/jpb-­‐balteam2013-­‐talk/deck/
Case
Study
of
Customer
Input
For
a
Successful
Product,
Lynn
Miller
(2005)
5
Users
every
Friday,
Tom
Illmensee
&
Alyson
Muff,
Agile
2009
Proceedings
Learning
to
play
UX
rugby,
Anders
Ramsay,
http://slidesha.re/GPfK0w
Beyond
Staggered
Sprints:
Integrating
User
Experience
and
Agile,
Jeff
Gothelf,
http://slidesha.re/9Pq3qb
Designing
the
user
experience
in
an
agile
context,
Johanna
Kollmann,
http://bit.ly/p3NmWI
Design
Pairing,
Samuel
Bowles,
UXLX
2012,
https://speakerdeck.com/shmuel/design-­‐pairing-­‐uxlx
Test
everything
you
got
regardless
of
its
polish
or
Jidelity,
Jeff
Gothelf,
http://bit.ly/n6qjTI
It’s
Our
Research:
Getting
Stakeholder
Buy-­‐In
for
UX
Research
Projects
,
Tomer
Sharon
Introduction
to
Design
Studio
Methodology,
Will
Evans,
http://uxmag.com/articles/introduction-­‐to-­‐design-­‐studio-­‐
methodology
The
KJ
Technique:
A
Group
Process
for
Establishing
Priorities,
Jared
M.
Spool,
http://www.uie.com/articles/
kj_technique/
The
new
user
story
backlog
is
a
map,
Jeff
Patton,
http://www.agileproductdesign.com/blog/the_new_backlog.html
Collaboration
games:
http://gogamestorm.com,
http://innovationgames.com/resources/the-­‐games/

32. Thank
you:
Konrad
&
Keith.
Lane
Halley,
Jonathan
Berger,
Jeff
Gothelf,
Will
Evans,
Desiree
Sy,
Anders
Ramsay,
Janice
Fraser,
William
Pietri,
Adrian
Howard,
Shawn
Crowley
&
the
rest
of
Balanced
Team.